AMYSUE BORTZ ad0gqs@r.postjobfree.com 513-***-****
LinkedIn.com/in/AmySue-davis
SALES PROFESSIONAL
An inspirational and dedicated Sales professional motivated to maintain customer satisfaction and contribute to company success. Experience in sales, business development and customer service. Proven ability to assess customer and employee needs, establish rapport and build trust with understanding and compassion. Proficient in responding to customer complaints and finding solutions. CORE COMPETENCIES
Relationship Management Leadership Customer Service Problem Solving Inventory Management Organized and Efficient POS Systems Meticulous Sales and Retail Typing and Phones MANAGEMENT AND ADMINISTRATION
“Our Promise Team” Store Leader
Guide “Our Promise” meetings and report results at monthly district meetings
Ensure product ordering and displays are set according to department guidelines
Daily assessment of departments’ ability to meet and exceed customer expectations for a favorable customer shopping experience
Successfully communicate with customers, vendors and co-workers
Demonstrated capacity to develop and maintain comprehensive customer service processes that improve the efficiency of day–to–day operations
Adhere to all local, state and health code regulations
Solve customer issues/concerns as needed
Note any discrepancies in inventory/stocking conditions
Managed all stages of property development – complete Revenue Cycle
Dealt tactfully and effectively with difficult conversations
Comfortable with computers and software applications PROFESSIONAL EXPERIENCE
SCI-DIGNITY MEMORIAL-FAMILY SERVICE ADVISOR 2023-NOW SLEEP NUMBER-SALES ASSOCIATE 2021-2023
SPECTRUM-Sales Associate 2019 -2021
KROGER-Seafood Manager 2018-2019
KROGER-Seafood Department Clerk 2017–2018
ACSIA PARTNERS, LLC -Long Term Care Solutions Agent 2017 OWNER-RENTAL PROPERTIES-Self Employed 2003-2016
Ten Thousand Villages Pink Ribbon Girls Louisville Runaway Shelter Women Helping Women EDUCATION
COMMUNITY ENGAGEMENT
Bachelor of Arts:
Psychology
University of Cincinnati
Cincinnati, Ohio
Associates of Arts:
Humanities
University of Cincinnati
Cincinnati, Ohio
Associate of Arts:
Graphic Design
ACA School of Design
Cincinnati, Ohio
Graduate Studies
Psychiatric Social Work
University of Louisville
Louisville, Kentucky
AMYSUE BORTZ ad0gqs@r.postjobfree.com 513-***-****
LinkedIn.com/in/amysue-davis
PERSONAL REFERENCES
Cheryl Beardslee
ad0gqs@r.postjobfree.com
Rabbi Daniel Bogard
ad0gqs@r.postjobfree.com
David Gershuny
ad0gqs@r.postjobfree.com
PROFESSIONAL REFERENCES
Dan Guttman
ad0gqs@r.postjobfree.com