Jeanmarie McDermott

ad0gq9@r.postjobfree.com

704-***-****

SUMMARY

Senior Project Manager/Business Analyst with extensive experience on full life cycle projects for financial applications, conversions, process reengineering, acquisition/merger activity and development projects across multiple industries.

QUALIFICATIONS

Project Management & Analysis • Application upgrades & implementations • Business & Functional Requirements • Testing, Risk & Audit Requirements • Microsoft Office (Excel, Word, PowerPoint) • PeopleSoft Financials • Ariba Purchases (AP) • SharePoint • Clarizen • Archer

PROFESSIONAL EXPERIENCE

PNC, Pittsburgh PA April 2018 - July 2023

Project Manager

Responsible for full life cycle projects under Change at PNC compliance standards.

Managed projects in Treasury Management Lockbox.

Partnered with Finance, Sourcing, IT Management, Test Teams, and Business Owners.

Utilized PeopleSoft for all Lockbox hardware & software Vendor purchases.

BNY Mellon, Pittsburgh PA July 2015 - February 2018

Sr Business Analyst/Project Manager

Implemented several regulatory changes of Payment Services.

Performed analysis, requirements and tracking on Regulatory projects with Legal, Risk, Compliance & IT to ensure open items were closed and evidenced in traceability under the PMO.

Conducted gap analysis, position papers, business requirements, traceability matrix, and risk assessment.

Performed IMMS Project management, analysis and testing on large scale implementation.

Created Business and Functional Requirements, User Test Scripts, Traceability Matrix, Risk Assessment.

Wells Fargo, Pittsburgh PA March 2013 - April 2015

Project Manager - Risk Technology

Managed Business and Process analysis, identifying procedural and control deficiencies, recommend and implement solutions.

Consulted with PMO to adhere to compliance with Infrastructure and Master Plan.

Documented and maintained Business Continuity Plan, Service Level Agreements, and Operational Level Agreements

Led team of Business Analyst for Publishers & Site owners in Human Resources, Compliance, Diversity, Marketing, Security, Loans & Lines, Retail, Risk, Project & Systems Management, and Cardholder Services.

Effectively coordinated and completed a large transition of 8 lines of business and 30+ intranet sites to a new server under one Consumer Division.

Documented and maintained project artifacts such as application dashboards, test strategy & traceability matrix.

Vanguard, Charlotte, NC August 2012 - February 2013

Sr. Business Analyst

Successfully defined technical and business requirements for an application that was being retired.

Completed Agile Sprints for 401k Rules for third party clients.

Developed Use Cases and process diagrams for payroll related services reverse engineering initiative.

Broke down complex technical narratives for presentation in business terms to cross functional teams.

Built business rules matrix from legacy code documentation.

Led analysis of program narratives and technical decompositions sessions.

Bank of America, Charlotte, NC June 2011 - July 2012

Sr. Business Analyst

Completed California Market conversion to platform standards.

Current State/Future State gap analysis, confirmation of assumptions for all internal and external application resources.

Prepared project deliverables: BRD, HLD/LLD, KT, Test Plans, Scripts and Reports.

Maintained project artifact versions and folders on enterprise team SharePoint site and Clarity PM tools.

Wells Fargo, Charlotte, NC October 2011 - January 2011

Sr. Business Analyst

Responsible for International Operations all activities in support of process improvement project.

Developed and executed internal client conversion strategy and plans.

Maintain project SharePoint site, as well as escalated identified issues/risks and followed up on assigned actions.

Ally Bank, Charlotte NC July 2010 - October 2010

Sr Business Analyst - IT Shared Services

Define the deliverables for a Contact Center. Requirements for future state Contact Center.

BRD, FRD, for development of web communications.

Integrate existing back-end processes with expansion of functionality to interface with FIS applications.

Wachovia, Charlotte, NC May 2009 - June 2010

Sr Business Analyst - Treasury Management PMO

Completed Merger Integration project of Wholesale Cash letters from Wachovia to Well Fargo.

Facilitated JADs requirements gathering & work breakdown for Commercial deposits merger project

Built and maintained project plan, task list and action item/issues log for Product Managers

Documented all EPMM required deliverables and project traceability matrix

Involved in requirements and breakdown for Commercial deposits merger.

Published and maintained SharePoint site.

TD Bank North, Lewiston, ME June 2008 - April 2009

Project Manager

Completed assigned segment of work on Deposits and TD North Acquisition project Requirements for Exceptions and Returns (Vector) published on SharePoint site.

Wachovia June 2007 - June 2008

Sr Business Analyst - Online Banking

Successfully coordinated large scale implementations of eComm Security Plus Online Banking and eBrokerage

Elicit requirements from stakeholders and SME line of business, and third-party representatives

Prepare and present software demo and presentation to Sr Management and Stakeholders on eCommerce project

Data analysis and mapping of vendor files, acquired firm files and target applications requirements

Prepare work breakdown for IT deliverables for AG Edwards and Wachovia payment processing integration project

Oversight of QA UAT test plans, scripts, and defect reporting

RBC Centura Bank March 2006 - June 2007

Business Project Lead Bank Operations

Successfully led Bank Operations unit for Teller, as well as Sales and Service platforms integration to TouchPoint

Represented Bank Operations at JADs for all business operating areas partner with LOB and Fidelity FND

Documented BRDs, FODs, CTD, for Operations under TouchPoint Teller, and Sales and Service platforms

Participated on CCB (Change Control Board) testing defect review

Conducted and monitored end user hands on system demo and usability reports for sales, retail branch and call center

Performed End User Acceptance Testing for all Bank LOB’s (Sales, Strategy, Support, Teller, Back Office)

Huntington Bank November 2005 - March 2006

Project Manager

Successfully managed Five loan applications for Merger/Acquisition from Jack Henry to FIS Applications.

Developed and maintained project schedules for ISS, Business and Operations applications.

Facilitated project meetings, adhoc topic work sessions and testing efforts

Identified and recorded issues, action items, key decisions, and target deliverables in SDLC repository

Created process and data diagrams, file variance and test reporting for Global Core Team.

Federal Reserve Bank of Cleveland June 2005 - November 2005

Sr Business Analyst

Effectively led a of Team on multiple Bank, Treasury and Government levels to reengineer billing process

Participated in cross team JAD sessions for the Treasury, Federal Reserve, and IT Vendors

Gathered business and functional requirements for eCommerce (eGov) billing application by US Treasury

Created diagram scenarios to reengineer payment process of Federal Agencies collected funds to US Treasury

Performed analysis and documentation of business objectives, functional requirements, and UI design

Worked with GUI designer on UAT and ADA (American with Disabilities Act) software using JAWS and iRise

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