ET Euma Tafoya

Woodland, CA ***** 530-***-**** ad0gq6@r.postjobfree.com

PROFESSIONAL

SUMMARY

Organized Patient Service Representative with Number years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.

SKILLS Appointment Confirmation

Educate Patients

Financial Recordkeeping

HIPAA Compliance

WORK HISTORY PATIENT SERVICE REPRESENTATIVE 12/2003 to 07/2016 Sutter Health Davis, CA

Provided exceptional customer service to patients, answering questions and addressing concerns.

Verified insurance eligibility and coverage for patients. Entered patient demographic and insurance data into electronic medical record system.

Filed and maintained patient records in accordance with HIPAA regulations.

LABORATORY ASSISTANT 06/1998 to 12/2003

Woodland Dialysis Woodland, CA

Maintained documentation on tests performed in lab. Tracked collected specimens by initialing, dating, and noting times of collection.

Prepared samples for shipping and disposed of bodily fluids in proper containers.

Obtained samples for testing following standard protocols. LABORATORY ASSISTANT 06/1980 to 06/2000

Woodland Health Care Center Woodland, CA

Maintained documentation on tests performed in lab. Tracked collected specimens by initialing, dating, and noting times of collection.

Prepared samples for shipping and disposed of bodily fluids in proper containers.

Obtained samples for testing following standard protocols. Processed patient specimens according to priority and documented results.

EDUCATION Ged 06/1975

Woodland High School, Woodland, CA