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Customer Service Medical Assistant

Location:
Shreveport, LA
Posted:
October 18, 2023

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Resume:

MEDICAL ASSISTANT

Objective

To obtain a position working in a family practice as a medical assistant so that I may utilize my skills and knowledge in medical assisting.

QUALIFICATIONS

Conflict Resolution

Problem-Solving

Strong Work Ethic

Professional, Reliable, Dependable

Customer Service

TECHNICAL AND ADMINISTRATIVE SKILLS

EKGs Aseptic Techniques Vitals

Patient Assessment Skills Basic Lab Procedures Venipuncture Skills

Drug Administration Patient Charting Insurance Filing and Coding

Medical Terminology Electronic Health Records Dosage calculations Urinalysis Patient Registration Microsoft Office Suite

MediSoft Phlebotomy

Education

Remington College – Shreveport, LA

Associates Degree- Medical Assistant

July 2019- January 2021

Certifications

HIPAA

OSHA

CPR/AED

EXTERNSHIP

Dr. Tonya Clayton

Healing Grace Internal Medical Clinic- Shreveport, Louisiana July 2021

Medical Assistant- Completed 160 hours of Externship

Duties Included: Patient check-in, patient history, appointment scheduling, vital signs, venipuncture, and assisted doctor with minor procedures

Eldorado Resort Casino

Shreveport, LA March 2010- September 2020

Waitress

Motivated, team oriented, friendly, dependable

Taking orders and serving the customers

Providing excellent customer service

Greeting the customers

Ability to lift at least and/ or move up to 25 pounds

Having full mobility of hands and arms while performing repetitive tasks

Zaxby’s

Shreveport, LA September 2017 – July 2018

Cashier/ Customer Service

Counter crew member

Focused on given exceptional customer service to guests

Greeted and seated guests

Kept track of cleaning

Interact with the guests as they left the restaurant to ensure positive dining experience

Brookshires Grocery Company November 2003-December 2008

Shreveport, La

Cashier/ Customer Service

Tidiness

Provided quality service to each guest in a courteous and efficient manner while always displaying a pleasant and enthusiastic attitude

Handled the guest payment with a point of sale register system

Communication skills, good personal grooming habits, and accurate money handling skills

Ability to lift up to 50 pounds



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