Administration Manager Branch

Robert N.Lyaruu.

PERSONAL INFORMATION

ROBERT NELSON LYARUU

Finance & Administration

Manager – Jobortunity.

Associate – Internal Auditors, Tanzania.

Born 1986

P.O Box 263, Hai-Kilimanjaro,

Tanzania.

Tel: +255-***-***-***

Email: **********@*****.***

LinkedIn Profile: https://www.linkedin.com/in

/robert-lyaruu-associate-iia-68713293/

PERSONAL COMPETENCIES

Positive Attitude, High Integrity & Trustworthy

Planning, Strategic Thinker & Decision Maker

Capable to work in Minimum Supervision

Ability to meet Tight Deadlines

PERSONAL SKILLS

Critical & Analytical Problem-Solving

Advanced Computer Skills

Communication Skills

Interpersonal Skills

Capacity Building

Report Writing

Team - Work

LANGUAGES

Swahili - Native speaker

English - Fluent

CURRICULUM VITAE

PROFESSIONAL SUMMARY

After fifteen years of professional experience in Administration, Finance and Operation by working in a Non-Profit Organisation and International Company, I am inspired to gain more professional experience in a different sector. I am also seeking to bring my skills to an inspirational Company / Organisation in Tanzania. I am a dedicated professional who thrives in a team-driven and diverse environment. I work best when I can motivate others.

Key Achievements;

Managed on two different occasions to lead the organisation through the transition period by acting as Managing Director after being appointed by the Board of Directors. Managed to help 315 out of 420 vulnerable youth (75%) to secure decent employment in the companies for the past seven years.

Managed to generate 330,000 Euro during the last seven years as part of local funds through contributions and scholarships which is equal to 35% of the entire budget. WORK EXPERIENCE

FINANCE & ADMINISTRATION MANAGER JANUARY 2021 to DATE JOBORTUNITY CENTRE – LOCAL NGO, ARUSHA.

ACHIEVEMENTS;

1. Program Management and Office Administration (30%).

• Successfully presented the organisation in events, meetings, and conferences for the development of youth projects and programs, funds and to expand relationships with stakeholders.

• Successfully supported Marketing events by promoting the organisation, building new and maintaining the relationship with Partner Companies, Social organisations, Local Government, and other key Stakeholders.

• Managed to control the administration and comply with various governmental authorities and maintain good relations.

• Assisted in the development of Strategic and Operational Plans.

• Successfully protected and maintained the necessary organisational documents. 2. Logistics, Asset and Risk Management (20%).

• Oversee travel arrangements and booking of the accommodation for staff, visitors, and volunteers.

• Managed to maintain and control the operation of the organisation's vehicles.

• Successfully supervised the procurement of organisational goods by internal policies and procedures.

• Managed and maintained the condition, hygiene, and security of the office and assets.

• Managed all office assets that are in good operations and arrange the necessary repair when needed.

• Successfully oversee inventory according to the internal process and updated the fixed asset register book.

• Managed to prevent and control risks by early reporting and advising management on key issues.

3. Operational and Human Resource Management (20%).

• Maintained the HR Manual and ensure that is accessible to all employees.

• Successfully tracked and ensure that the HR Manual is properly followed by all employees.

• Successfully supported in recruiting a new Managing Directors, including preparing an inception program.

• Successfully monitored Development and Performance including identifying the need for training/coaching and developing a personal development plan for staff.

• Managed to ensure that all employees are paid salaries on time including statutory deductions and deposited them to the relevant authorities. TRAINING, WORKSHOPS, SEMINARS &

OTHER ACTIVITIES

INSTITUTE OF ADULT EDUCATION;

26 & 27 July 2022 – Dar es Salaam.

Workshop on Fundamentals for Registration,

Coordination and Management in the ASEP

Programme.

AFRICA RISE UP;

February & March 2022 – Arusha.

QuickBooks Online Accounting Packages Training.

TANZANIA ASSOCIATION OF ACCOUNTANTS;

29 & 30 September 2021 – Golden Crest Hotel, Mwanza. 16 CPD hours of Budgetary Changes for Accounts

& Auditors and IPSAS.

TANZANIA ASSOCIATION OF ACCOUNTANTS;

21 – 23 April 2021 – Oasis Hotel, Mwanza.

16 CPD hours of International Public Sector

Accounting Standards (IPSAS).

TANZANIA ASSOCIATION OF ACCOUNTANTS;

12 & 13 December 2019 – City Link Hotel, Arusha.

16 CPE hours of Taxation, Financial Management

and Reporting for Non-Government Organization.

SEGAL FAMILY FOUNDATION;

15-18 October 2019 – Seedspace, Dar es Salaam.

Workshop about Financial Management.

SEGAL FAMILY FOUNDATION;

23 Aug 2019 – Coffee Lodge, Arusha.

Workshop about Tax Compliance Issues &

Registration for Companies, NGOs & Social

Enterprises.

GOLDEN LINE PROJECT;

10 Days (May 2019) – Geita.

Successfully participate as enumerator in the

evaluation of Golden Line Project in the local gold mining by using Sprockler system.

FOOT 2 AFRICA SUMMER SCHOOL;

5 Days (March 2019) – Moshi.

Workshop about Marketing Techniques for Social

Enterprises.

FIRE DEPARTMENT;

3 Days (Feb 2018) – MERU DISTRICT, Arusha.

Seminar about Fire awareness in the working

environment.

MAARIFA PROJECT SPORTS;

5 Days (Nov 2017) - Arusha.

Basic Training in First Aid.

SWISS PHILANTHROPIC FOUNDATION;

3 Days (May 2017) – Hanoi, Vietnam.

Workshop about Youth & Employment in the

world.

JOBORTUNITY;

5 Days (July 2016) – Arusha

Basic Training of Trainers (TOT).

4. Financial Management (30%).

• With the support of the Managing Director, I succeeded in the preparation of a five-year operating budget of Euro 1,750,000.

• Successfully managed the approved annual budget that reflects the Strategic and Operational Plan.

• Successfully managed the accounts receivables and accounts payable.

• Successfully managed the income and expenditure of the organisation including the submission of financial reports.

• Successfully managed day-to-day financial transactions / Petty Cash.

• Successfully managed day-to-day banking activities.

• Successfully supported in the semi and annual audits. OFFICE MANAGER JULY 2016 – DECEMBER 2020

JOBORTUNITY CENTRE – LOCAL NGO, ARUSHA.

MAIN DUTIES;

1. Management of office Operations & Administration (40%).

• Maintains organisational security, hygiene, and workplace safety.

• Manages the organisation's procurements and supplies.

• Logging in, inventorying, and updating stores and fixed assets

• registers.

• Make sure all office assets are in good operation and arrange the necessary repair when needed.

• Maintaining and controlling the operation of the organisation's vehicles.

• Organise travel arrangements and booking of the accommodation for staff, visitors, and volunteers by communicating directly with the airline companies, hotels, and airport taxi/shuttle drivers.

• Review and assist in the development of Strategic and Operational Plans. 2. Human Resources Management (20%).

• Ensure there is compliance and implementation of organisation policy and procedures.

• Demonstrate sensitivity in handling confidential information of the organisation.

• Participate in the recruitment of new staff.

• Ensure legal staff contracts and benefits schemes are in place.

• Preparation of payroll and making salary payments plus statutory returns.

• Draft invitation letters for VISA processing and follow-up of renewing of the permit for volunteers.

3. Financial Management (20%).

• Participate in budget planning and budget review including managing the spending of the organisation over the approved budget.

• Maintain accurate and up-to-date records of office incomes and expenditures. Processing partner contracts and following up on the local and international funds, donations, and contributions.

• Ensure internal financial procedures are compatible with prevailing laws of the organisation and the country.

• Carry out banking transactions and play the role of a cashier. 4. Marketing and Program Development (20%).

• Responding to customers' inquiries and needs through emails and phones.

• Evaluate the effectiveness of all marketing activities and provide the report.

• Proactively supports and facilitates forums that involve community leaders and stakeholders, promotions, and events activities in promoting organisation services.

• Builds and maintains relationships with important stakeholders within the designated area covered by the organisation.

KADCO;

5 Days (June 2012) – Kilimanjaro International Airport. Seminar about Safety & Security awareness in the

working environment.

MOSHI INSTITUTE OF TECHNOLOGY;

2 Months (May & June 2010) – Moshi

Advanced certificate in Computer Applications.

TROPICAL CENTRE INSTITUTE;

1 Year (2009) - Arusha.

International Travel & Tourism Management -

IATA / UFTAA.

PERSONAL INTERESTS

Actively participated in Debate, Seminars or

Workshops that raised common social and

economic issues.

Watching Movies, Playing Football Volleyball, and

Listening to Music.

Talking and Interacting with Different people and

exchanging ideas.

Reading Different Types of Books, Magazine and

Newspaper.

Community Outreach and ready to learn new things.

EDUCATION

BACHELOR OF ARTS; ECONOMICS

OPEN UNIVERSITY OF TANZANIA

2012 – 2015

CERTIFICATE; BUSINESS MANAGEMENT

OPEN UNIVERSITY OF TANZANIA

2010 – 2011

REFEREES

ADV. ANANDE S. NNKO,

FORMER MANAGING DIRECTOR,

JOBORTUNITY, ARUSHA.

**********@*****.***

Direct Call: +255-*********

MBA. LESLIE BAXTER,

FORMER MANAGING DIRECTOR,

JOBORTUNITY, ARUSHA.

************@*****.***

WhatsApp Call: +346********

Mr. SALIM AIDHA,

DIRECTOR OF OPERATIONS,

TRANSIT DUTY FREE LTD, KIA.

****@****-***.***

Fax: +255-*********

SALES REPRESENTATIVE JAN 2012 – JUN 2016

TRANSIT DUTY FREE LTD – INTERNATIONAL COMPANY, KILIMANJARO INTERNATIONAL AIRPORT.

MAIN DUTIES;

1. Administration

• Overseeing the operation and administration of the Kilimanjaro Branch as an Assistant to the Shop Managers.

• Handling basic day-to-day accounting responsibilities.

• Prepare regular reports on expenses and office budgets.

• Monitoring the proper operation of the Company's equipment.

• Operating scanners, cash registers, and other electronics devices.

• Managing inventory of all office supplies stock and placing orders when required.

• Welcoming customers, answering their questions, helping them find products, and providing advice or suggestions, includes Managing and resolving all issues with the customer.

• Developing and maintaining effective relationships with all clients and staff.

• Monitoring and working with Salesforce System and reporting the outcomes to the management.

• Organise a filing system for important and confidential company documents. 2. Sales

• Ensure sales team members have clear goals and objectives for the customer experience.

• Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.

• Supervise, coach, and train the sales team daily to help produce consistent growth in skills, competencies, and product knowledge.

• Assist the Shop Managers as a primary communication link between product requirements and the customer by providing timely feedback.

• Focus on ways to increase and continually improve conversion with customers from non- buying to buying.

• Following all store procedures regarding the specific items.

• Processing refunds and exchanges, resolving complaints.

• Balancing the cash register and generating reports for credit and debit cash. CUSTOMER SERVICE – BUSINESS CLASS LOUNGE NOV 2007 – DEC 2011 TRANSIT DUTY FREE LTD - INTERNATIONAL COMPANY, KILIMANJARO INTERNATIONAL AIRPORT

MAIN DUTIES;

• Provide total customer satisfaction by developing a professional relationship to ensure people feel special and welcome at the lounge.

• Keep all passengers in the lounge informed regarding their flight departure and any other information about their flight.

• Responsible for the day-to-day operations of the lounge across all departments and assisting with daily, weekly, and monthly stock control.

• Ensure that the Lounge is clean and that all lounge facilities and equipment are in working order.

• Report to the management any breakdowns for prompt repair.

• Undertake various administrative functions and be the face of the lounge representing the company and client brands in the absence of the manager.

• Liaise with service providers and supervise contracted staff, overseeing catering, cleaning, and maintenance operations, so that service standards are met and maintained.

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