Steven Joshua Thompson

**** ***** **. *********, ** 30236

Phone: 817-***-****

Email: ad0glv@r.postjobfree.com

Objective:

Results-driven professional with a proven track record in leading complex technical projects, system design, installation, troubleshooting, and networking. Seeking an opportunity to leverage my extensive technical expertise to drive exceptional results in high-profile projects. Recognized for my exceptional technical acumen, effective communication, and adeptness in thriving within fast-paced technical environments.

Employment History:

Knox Security, Fort Worth, TX

Operations Manager & Low Voltage Specialist

March 2019-Present

- Orchestrated and led system design, installation, servicing, and maintenance for diverse, high-value low voltage commercial systems, including advanced fire alarms, access control, CCTV, and emergency voice evacuation systems.

- Spearheaded high-security installations for prestigious clients, ensuring rigorous compliance with regulatory standards and NFPA guidelines.

- Efficiently obtained permits and expertly managed inspections in partnership with Fire Marshals.

- Simultaneously managed multiple high-value accounts with meticulous commitment to technical blueprints and unwavering project scope adherence.

Time Out Systems, Southeastern US Region

Low Voltage Specialist

September 2009- February 2019

- Executed flawless residential installations with meticulous technical precision, consistently exceeding industry standards.

- Achieved and sustained peak customer satisfaction through the delivery of exceptional technical service and skillful equipment upselling.

- Conducted comprehensive technical education sessions, elevating customer engagement and satisfaction.

ADT, Atlanta, GA

Low Voltage Systems Installer

August 2007- May 2009

Licenses & Certifications:

- Low Voltage - General (Georgia): License No. LVG105545

- NICET Level I: Certificate No. 140117

- OSHA 30 - Completion Date: 12/16/13

- Aerial and Scissor Lift Safety - Completion Date: 10/16/10

- ESA Level I Certified Alarm Technician (CAT I) - Completion Date: 10/8/16, ESA ID #NT-0001/24

Education:

- High School Diploma - Union Grove High School, 2005

- Bachelor of Science in Electrical Engineering - Clayton State University

- Associate of Science in Business Administration - Griffin Technical College

References:

Available upon request.

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