Customer Retention Administrative Assistant

ANGELA MATTHEWS

***** ****** **., **********, ** 70764 · 225-***-****

***********@*****.***

Seeking a position in which I can be part of a team and in which I can use my skills acquired by working in various industries to better the company.

EXPERIENCE

2019 – PRESENT

OWNER, BRANDING IRON LASER WORKS

Artwork design to meet client’s specific needs; Production to meet client’s specifications; Sales; Accounting/Budget Management; Tracking inventory; Advertising; Customer retention. 2018 – 2020

LABORATORY TECHNICIAN, PREMIER GEOTECH & TESTING

Conduct various laboratory tests on soils & aggregates, as well as concrete & asphalt; Tabulate, prepare, & submit data and observations.

MAY 2014 – 2018

SHIPPING & RECEIVING, SID RICHARDSON

Shipping with placards (rail, train, mail); Accounts payable; Payroll (including regular & overtime pay, vacation, sick & personal leave, and pay raises); Vendor management; Administrative Assistant; Arranging travel for superiors; Remained up-to-date on methods employed by co- workers in order to fill in during absences.

APRIL 2010 – JULY 2013

ADMINISTRATIVE & CHIROPRACTIC ASSISTANT, MARTELLO CHIROPRACTIC Chiropractic Assistant to doctor; Insurance Liaison; File attorney fees; Field phone calls and schedule appointments; Assist patients.

OCTOBER 2002 – 2010

OWNER & OPERATOR, BRANDING IRON LOGOS, LLC

Artwork design to meet client’s specific needs; Production to meet client’s specifications; Sales; Accounting/Budget Management; Tracking inventory; Advertising; Customer retention. EDUCATION

1985

PLAQUEMINE HIGH SCHOOL

2

SKILLS

• Business owner with decades of experience

in all aspects of running an office

(management, billing, insurance, collections,

payroll, shipping, receiving, production, etc.)

• Adept at solving problems as they arise, as

well as ensuring each customer is content

with the company’s output

• Proficient in Microsoft Office programs

• Willing to go the extra mile to ensure things

are done according to plan and to the best of

ability

• Task-oriented nature and dedication to

mission

ACTIVITIES

I enjoy outdoor activities of all sorts (Jeeps, kayaks, hiking, camping,gardening, etc.), crafting, and interacting with people personally. I enjoy helping others and volunteering to help in the community.

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