JERRELL MADDOX

Montgomery, AL 334-***-**** ad0gd3@r.postjobfree.com

Resourceful and motivated professional with experience in leading team members with a focus on safety and the quality to drive improvements to exceed company goals and expectations. Offering expertise in developing and implementing processes to provide services, improvements, and solutions. Thrive in a fast-paced, high-pressure environment and recognized for meeting multiple project deadlines without compromising quality.

Works effectively and collaboratively to achieve high customer satisfaction and recognized for turning around underperforming operations in fast-paced environments.

Attention to detail, provide data and feedback from customers to management to make decisions for enhanced services and improvements.

Effective team player, lead training and development of staff and offer feedback on strengths and weaknesses.

Conversational in Arabic, Mandarin, and Spanish. Customer Service Focused

Data Collection / Analysis

Process Improvement

Business Integration

Strategic Planning

Risk Mitigation

Negotiations

Problem Solving

Personnel Management

Leadership & Training

Team Development

Microsoft Office Suite

BULLOCK COUNTY HOSPITAL - UNION SPRINGS, AL

FACILITY MANAGER 5/2021-6/2023

PLAN AND COORDINATE ALL INSTALLATIONS (TELECOMMUNICATIONS, HEAT, ELECTRICITY ETC.) AND REFURBISHMENTS

MANAGE THE UPKEEP OF EQUIPMENT AND SUPPLIES TO MEET HEALTH AND SAFETY STANDARDS

INSPECT BUILDINGS’ STRUCTURES TO DETERMINE THE NEED FOR REPAIRS OR RENOVATIONS

REVIEW UTILITIES CONSUMPTION AND STRIVE TO MINIMIZE COSTS

SUPERVISE ALL STAFF FACILITIES STAFF (CUSTODIANS, TECHNICIANS, GROUNDSKEEPERS ETC.) AND EXTERNAL CONTRACTORS

CONTROL ACTIVITIES LIKE PARKING SPACE ALLOCATION, WASTE DISPOSAL, BUILDING SECURITY ETC.

ALLOCATE OFFICE SPACE ACCORDING TO NEEDS

HANDLE INSURANCE PLANS AND SERVICE CONTRACTS

KEEP FINANCIAL AND NON-FINANCIAL RECORDS

PERFORM ANALYSIS AND FORECASTING

CACI International, Inc. – Confidential Location 1/2019 to 4/2021 Jerrell Maddox 334-***-**** ad0gd3@r.postjobfree.com Page 2 Field Service Representative

Selected as one of the first to attend training the program for the organization to further the mission at an overseas location. Provide timely research and analysis of a Combatant Command's Unmanned Aircraft Systems

(UAS) and Electronic Warfare (EW) threats to identify high-value gaps and develop innovative solutions to counter threats. Provide Counter-Unmanned Aircraft System (C-UAS) and instruction for US and multinational military personnel.

Appointed to set up a new international location. Currently surveying and setting up the location and the site will be operational for the US government 3 months ahead of schedule.

Deliver classroom instruction and practical applications in a field environment and engage in a multinational environment.

Utilize expertise in government site C-UAS and EW subject matter training to develop multi-domain threat mitigation training.

Integrate, plan, synchronize, coordinate, and facilitate all live, virtual, constructive, and gaming C-UAS and EW assets available for home station training.

Northrop Grumman – Doha, Qatar 5/2018 to 1/2019

Host Nation Liaison

Supported and assessed foreign nations in accordance with DoD procedures. Facilitated communications between company management and the local country’s host nationals for smooth, seamless operations to fulfill contract requirements. Provided data, presentation materials, and status regarding program activities and performance to the customer. Maintained accurate and timely documentation of communications, ensuring historical records were available to eliminate repeating interviews, investigations, or research of issues and solutions. Participated in planning logistics support for special events as needed.

Inherited a non-operational program and was tasked to restructure the process of inquiring paperwork and relations with Qatari military; within 1 month, shortened the turn-around time to process vendors and diplomats.

Participated in program and military meetings as needed and provided broad knowledge of company operations.

Supported Visa/badging staff ensuring company practices didn’t conflict with host country operations.

Briefed company leadership on potential changes in host nation or customer requirements to prepare for timely resource reallocation.

Vectrus – Montgomery, AL 11/2017 to 5/2018

Program Manager

Promoted to the position to restructure staff scheduling, ordering of goods, inventory management, and employee placement. Managed 64 custodians and directly oversaw 215 facilities.

Led efforts to improve workplace productivity, which resulted in a decrease in customer complaints by 80%, daily employee attendance increased, and a greater quality of work was cultivated. MILITARY EXPERIENCE

United States Air Force – Various Locations 12/2006 to 8 /2016 Security Forces / Police Officer

Led and supervised military members to protect 25K+ personnel and resources enforcing standards of conduct, discipline, and adherence to laws and directives throughout military career. Detected and reported presence of unauthorized personnel and activities. Implemented security reporting and alerting system. Investigated motor vehicle accidents, minor crimes, and incidents as well as apprehended or detained suspects as needed. Conducted interviews of witnesses and suspects as well as obtained statements testified in official judicial proceedings. Jerrell Maddox 334-***-**** ad0gd3@r.postjobfree.com Page 3

Served in multiple deployments as a Lead Gunner controlling entry points; completed 200+ convoy missions.

Developed plans, policies, procedures, and detailed instructions to implement Security Forces (SF) programs; directly scheduled SF activities.

Provided oversight, guidance, and assistance to executive staff with the application of information, personnel, and industrial security programs.

Supervised and trained SF augmentees and was tasked to provide on-scene supervision for SF; inspected and evaluated the effectiveness of SF personnel and activities.

Directed vehicle and pedestrian traffic; utilized speed measuring, drug & alcohol, and breath test devices.

Responded to disaster and relief operations; knowledgeable in various aspects of administering physical aid as a first responder.

Member of entry fire team in search operations for high valued U.S. terrorist.

Combative instructor in Krav Maga.

EDUCATION & CERTIFICATIONS

Advanced Diploma – Barbour County High School, Clayton, AL

…

Certification in HVAC/R– Florida Academy, Fort Myers, FL Certification in Heating & Cooling Systems – NCCER, Florida Academy, Fort Myers, FL

(10/2017)

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