Teresa Sierra

English as a Second Language ESOL, Certificate, (2017).

High School Diploma, IPP HS (1996).

PeopleSoft Chart of Account and General Ledger. Broward County Certificate (2023). HIPAA Security Rule Procedures for Workforce Members. Broward County Certificate (2023). Records Archive Center Part 2- Managing Dispositions. Broward County Certificate (2023) Records Archive Center Part I - Create a box Transmittal. Certificate. (2023) Emergency Management Shelter, Broward County Certificate (2023) Using Basic Formulas in Excel 2019 for Windows • Skillsoft® Digital(2023) Opening & Setting Up in Word 2019 for Windows • Skillsoft®Digital(2023) Compliance Expert: Bullying - The Manager's Role• American Red Cross Certificate# 56075620

(2023)

A Manager's Guide to Discipline and Documentation.•American Red Cross Certificate# 54792083

(2023)

Compliance Expert: Diversity Overcoming Barriers•American Red Cross Certificate #56075309(2023) Americans with Disability Act: An Overview for Managers•American Red Cross Certificate#54853089

(2023)

Compliance Impact: Reasonable Accommodation- The Ask American Red Cross Certificate#56075318

(2023)

Certified EKG Technician (EKG1) MedCA (2023)

Certified Medical Billing & Coding Specialist (MBC1) MedCA (2023) Certified Clinical & Administrative Medical Assistant (MA1) MedCa (2023) Certified Phlebotomy Technician (PH1) MedCA (2023) SUMMARY OF QUALIFICATIONS

Data Entry and Accounting (expert level) Accomplished management professional with advanced employee and special projects management.

Perform analytical procedures/analysis to detect unusual financial activities and fraud. Identify control issues, communicate findings to management, develop audit recommendations, and prepare audit reports.

Drafted summary of adjustments and adjusted financial statements. Knowledge – Skills & Abilities:

Data Entry and Accounting.

Payroll Management.

Billing and Coding.

Languages: French (beginner), Spanish (Expert).

Microsoft Excel: Advanced skills in formatting cells, creating tables and formulas, and organizing data in Excel.

Microsoft Outlook: Advanced skills using Outlook features like a calendar and professional scheduling program.

Microsoft Office: Advanced skills in formatting documents and editing content in Microsoft Office, using the program for research and creation of professional documents. Microsoft Publisher: Advanced skills professionally using Microsoft Publisher to create and edit marketing materials.

EMPLOYMENT HISTORY

American Care Medical Center(Externships)

Phone: 954-***-**** Manuella Eglaus (Supervisor). August 2023 Position: Medical Assistant.

Duties Summary:

Vital signs: Body temperature. Pulse rate. Respiration rate (rate of breathing) Blood pressure. Receiving inbound Patient calls.

Phlebotomy (Venipuncture)

Blood Sugar Test. EMR (EPHYS).

Bone density Test.

Ordering Lab Test.

Receptionist: Dania Beach City Hall, Code Compliance Temp ( Broward FL). March 2023 Receiving incoming calls (English/Spanish) CustomerService in person.TakingIssuesReportbyphone and in Person for assigned officers. (Zoning)

Assisting Officers as a Translator.

Provide information to all Citizens.

Processing paperwork, (making folders of vehicle red tag tow notice/report, Receipt of monthly parking passes.

Mailing letter for Citation of Violation.

Receiving Payments with Credit Cards and Appealing Citations. Sorts documents. Scanning, filing, and faxing.

Created an Excel spreadsheet to List and update condominium information. Office Support Specialist Temp: Broward County Traffic Engineering Division (Broward FL).October 2022 to February 2023

Electronic file scanning and archiving.

Assists HR representatives with setting appointments for new hire interviews. Data entry on SharePoint drive.

Miscellaneous office support work as assigned by the Supervisor. Reconcile payroll documents to verify accuracy with PeopleSoft data. Reconcile the Division’s Cellular billing. (Excel) Paperwork. HelpingwiththeInventorySupplies.Gave support to the department of studies, reviewing and verifying plans with the approval stamped.

Making a report to update the information in an Excel spreadsheet.( Creating Spreadsheet). American Red Cross Volunteer (Broward FL), April 2017 Present. Answer calls to customers, maintaining a working relationship with co-workers, staff, and management to achieve goals.

DCS (Miami)Managed Inbound calls, giving information through Telemundo by phone to prepare for hurricanes in emergency response, DCS Sheltering, Fire alarm installation, Etc. Sales Associate/Cashier: Goodwill Industries (Miami FL), July 2018 – September 2018. Responsible for and exceeded the company’s goals by 80%. Responsible for the store’s budget, and creating financial reports. Planned, directed, and supervised the daily activities of staff while maintaining production and performance reports.

Wrote monthly productivity reports with statistical data which resulted in increased revenue. References:

Professional Ref. Name: JayBasail Administrative Officer, Senior. Phone: 954-***-**** Email: ad0gbp@r.postjobfree.com

ProfessionalRef.Name:DelanorNurseContract/GrantAdministrator,Senior.Phone:954-847-2600ext.: 2626 Email:ad0gbp@r.postjobfree.com

Professional Ref.Name: Stacy Hirsch Hirsch Code Compliance Coordinator II Code Compliance.Phone:954-***-****.Email :ad0gbp@r.postjobfree.com Address:100 W Dania Beach Blvd. Dania Beach, FL 33004.

Personal Ref. Sergio Rodriguez. Phone: 787-***-**** ad0gbp@r.postjobfree.com

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