Marlene Jean-Louis

Southampton, PA *****

ad0g8f@r.postjobfree.com

Professional Summary

Highly motivated, reliable, and detail-oriented Benefits Manager with 15+ years of accomplished HR experience. Superb technical aptitude combined with excellent prioritization skills and a knack for adapting to new circumstances have led to a proven track record within lean organizations.

Proven Knowledge, Skills & Abilities

Benefits Management Health & Welfare Plans HIPAA Compliance Short & Long-Term Disability Vendor Management COBRA Administration HRIS Retirement Plans HSA/FSA Open Enrollment Interpersonal Skills Leadership Self-funded Plans Administration Global Benefits Administration

Professional Experience

AMGEN January 2023-Present

Benefits Project Manager

Contract Role

Perform eligibility and compliance audits, as appropriate, of the retirement, leave of absence

and health and welfare plans

Coordinate with the Benefits team to conduct an inventory of all desk procedures, creating new

procedures where needed, or making necessary updates to procedures already documented

Ensure existing vendor processes are in place and work properly, including payments,

reconciliation, and compliance

Analyze benefits data for accuracy and make recommendations for improvements

Assist in updating benefits interfaces as part of new Workday Payroll implementation

Work with other Benefits staff to plan and coordinate enrolment activities including

coordination of system updates with vendor and staff communications

Recommend leave of absence process improvements and documentation updates

Audit SOX procedures and make any necessary updates

Assist with integrations, including onboarding new staff acquired via merger/acquisition,

terminating benefit plans of divested or newly acquired companies

AZELIS AMERICAS LLC. April 2022 – 2022

Benefits Manager

Azelis is the leading global specialty chemicals distributor providing a diverse range of innovative products and services.

Managed leaves of absence, FMLA administration and our ST Disability program.

Stayed current on legislation and market trends for all benefits programs. Ensure timely filing of all plan compliance documents and maintain up-to-date records; also ensure employee plan communications meet regulatory requirements.

Handled benefit inquiries and complaints to ensure quick, equitable, courteous resolution. Maintain personal contact, by phone, in person or email, with employees, insurance companies, and beneficiaries to facilitate proper and complete utilization of benefits.

Coordinated all benefits communications and educational programs.

Partnered with HRIS vendor to configure HRIS for benefit plans, rate tables, and interfaces to carriers. Monitor and audit benefit records to ensure integrity of data between systems. Investigate issues, research, and identify solutions.

Administered employee benefits programs including but not limited to medical, dental, vision; life insurance; short and long-term disability, worker’s compensation, etc. Familiarity with self-funded plans required. Manage vendor invoicing and payments.

Managed Open Enrollment annually for company. Facilitate Open Enrollment meetings for employees and ensure accuracy of information submitted to vendors.

Conduct new hire orientation including explanation of benefits to new hires and assist in enrollment.

Administered COBRA.

Effectively partner and build strong relationships with the HR and team members across the organization to manage and consult on benefits.

Ensured compensation & benefits programs are compliant with various related labor laws and regulations, inclusive of the provisions of the Employee Retirement Income Security Act.

Prepared reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, insurance commissioners, and other regulatory agencies. Manage annual compliance reports.

Maintained broker and vendor relationships. Implement new programs.

ICAHN AUTOMOTIVE GROUP, LLC(PEPBOYS) May 2019-July 2021

Benefits Manager

Significant responsibility in a full-service benefits role for a lean, leading national aftermarket automotive parts and service company.

Responsible for activities in the areas of Health and Wellness (H&W) and 401(k) benefits.

Key Results:

•Partner with leadership to develop and implement benefits strategy aligned with company objectives.

•Managed all benefit vendor relationships to maximize service levels for plan management and participants. Maintain positive working relationships with internal clients, outside consultants, third party administrators, and other benefit vendors.

•Responsible for the administration, implementation and communication of the organization's health and welfare benefits programs, in addition to many of the ancillary benefits and perks

•Maintained high-quality and cost-effective management of the firm’s health & welfare and retirement benefit programs, including employee education and design initiatives with a focus on quality, high service, cost and compliance.

•Ensure plans are administered according to plan documents and governmental regulations. Comply with federal, state, and local legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.

•Provided direction and guidance to plan participants regarding benefit inquiries, plan appeals, and other routine and non-routine benefit concerns and issues.

•Analyzed and supports the effective implementation, integration, and execution of employee health and welfare benefit programs to ensure accuracy in benefits delivery, strong plan performance, regulatory compliance, and cost containment

•Daily administration of employee benefit programs such as medical, dental, vision, prescription; life insurance plans, disability programs and leaves of absence. Responsible for participating in vendor management activities including day to day oversight, regular status calls, process improvement initiatives

•Managed the annual benefit plan renewal and open enrollment processes, including testing of the open enrollment system

•Manage administration of group benefit plans including but not limited to, medical, Rx, dental, vision, life insurances, disability as well as 401k.

•Conducted monthly and quarterly audits for benefit eligibility including over-age dependents

•Processed benefit invoices and billing processes. Requires strong analysis and Excel knowledge.

•Ensured health and life insurance plan invoices are regularly audited and on time for payment to finance

•Assisted with documenting and maintaining procedures for benefit processes

•Managed and ensures ACA compliance, including oversight of ADP tracking and review of ACA compliance monthly

•Conducted annual audit and preparation of government reports such as Form 5500 and PBGC, Schedule SSA

Jefferson Health-Philadelphia, PA June 2013 - May 2019

Sr. Specialist, Benefits

Significant responsibility in a full-service Benefits role for a lean, leading regional healthcare organization.

Responsible for activities in the areas of Health and Wellness (H&W) and 401(k) benefits. Effective partnering at all levels of the organization, supporting the needs of both corporate and site HR Business Partners.

Key Results:

•Lead the administration and compliance of the 125 cafeteria plans, self-funded medical, Rx, dental, vision, disability, FSA, life insurance, 403(b) and pension/retirement plans.

•Ensures for the daily effective administration of the Aria Health’s pension plan, including distribution on annual statements, data for annual valuations, government filings, performing estimate and retiree calculations and the annual terminated vested process.

•Oversee and conduct annual Benefits and Retirement Fairs to raise awareness and appreciation of the value of the benefits and pension plans.

•Administer various employee benefits programs, such as group health, flexible spending accounts, dental, vision, voluntary benefits, and retirement programs.

•Conduct monthly benefits orientations and on boarding.

•Verify the calculation of the monthly premium statements for all group policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives.

•Administer COBRA

•Participates in the annual pension process from data collection, annual statements.

•Responsible for 403(b) & 457 plan administration including communication of the plans to employees, loan approvals, deferral changes, rollovers, and annual employer match.

•Closely collaborate with 15 external vendors ranging from retirement to healthcare vendors for seamless administration of benefits.

•Work independently on projects and clearly present results of analysis.

•Manage new accounts and renewals that entail issuance of contractual agreements and maintain compliance with applicable regulations.

•Provide recommendations to reduce benefit costs, and effectively manages plan size as well as complexity to optimize overall resource compensation costs.

•Complete annual ACA form auditing and distribution also responsible for PCORI tax payments.

•Serve as primary contact for brokers, plan vendors, insurance companies and outside consultants.

•Provide appropriate training and excellent customer service support to the facilities and staff with regards to changes and updates.

•Assist with the Benefit renewal process each year. With Broker assistance, design and distribute materials for benefit orientations, open enrollment, and summary plan descriptions.

Genentech / Hoffmann-La Roche, Inc. – Nutley, NJ 2006-2012

Senior Benefits Specialist

Successfully manage and administer benefits to approximately 10,000 employees.

Manage a broad range of benefits functions including conducting RFPs, presenting proposals for plan changes to upper management, vendor management, claims problem resolution, staff training and ERISA/HIPAA compliance.

Key Results:

•Successfully manage and administer benefits to approximately 10,000 employees. Manage a broad range of benefits functions including conducting RFPs, presenting proposals for plan changes to upper management, vendor management, claims problem resolution, staff training and ERISA/HIPAA compliance.

•Fully administered a broad range of benefits including healthcare, savings and retirement plans and ancillary plans and programs.

•Assisted Senior Benefits Managers with researching, implementing, and presenting plan changes.

•Effectively communicated benefits package to new hires and transfers through orientation and onboarding.

•Developed and designed open enrollment guide booklets, benefits briefing booklets, SMMs and various benefit communications.

•Proven success in managing the Roche Educational Assistance program, Medicare Part D Administration, Medicare Data Match and Medicare Coordination of Benefits.

•Presents benefit training workshops for benefit plans that include health and welfare, life insurance, FSA, 401(k), pension, severance, post-employment healthcare, COBRA.

Education and Publication

New York State College at Buffalo, New York December 2000

Bachelor of Science, Business Studies

Fairleigh Dickinson University

PHR, CEBS Courses

Skills and Experiences of Note

Affiliation:

Society for Human Resource Management (SHRM), National Member

Systems / Technology:

•ADP Vantage/ADP Workforce Now

•PeopleSoft

•UKG

•Workday

•MS Office; Proficient - Excel, Project, Word, PowerPoint, Outlook, SharePoint

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