Profile

I have more than ** years of overall professional experience of which 20 years in the design and development of ERP application and in the implementation, maintenance and support for SD Module. I also have 3.4 years of Sales and Marketing functional experience to back my IT experience. I have a post-Graduate degree in Management and SAP Certification in MY SAP Supply Chain Management, Order Fulfillment (SD).

I have been actively involved with both implementation projects and support projects on SAP R/3 covering various geographical areas—Asia Pacific, Australia, New Zealand, USA, Canada and Europe.

Skill Set:

ERP: SAP SD Certified Consultant with knowledge of other modules such as MM / PM / FICO/ Programming language ABAP.

Operating Systems: Windows 10 and Windows 11.

Certified in Data Analytics from Wharton Business school.

Completed Management development program from Wharton Business school.

Executive Summary:

I have more than 20 years of experience in SAP SD / OTC / FICO and good knowledge on SAP MM with 5 end-to-end Implementations and 3 Rollout and 5 Support Project’s.

MBA with Specialization in Marketing and Finance.

Good understanding of the Tax systems such as ONESOURCE / VERTEX for US and Canada taxation.

Good experience in conducting Standup calls or Scrum calls, worked as a scrum master at IBM project.

Currently working for FIS based out of Milwaukee, Wisconsin, US

Analysed and mapped SAP SD to meet client business requirements.

Developed SAP SD solutions.

Good knowledge in the revenue recognition process in SAP.

Good understanding of Deferred account, Unbilled account, Revenue G/L .

Good Knowledge on Accounts receivables in SAP FICO.

Good knowledge on Exchange rates, currency conversions and exchange rate P/L Account.

Performed configuration in SAP SD module.

Worked on workflow related Cost updates and returns process.

Designed and executed unit test and integration tests.

Prepared and documented Functional specification documents,

Good working knowledge on Adobe forms, smart forms and outputs for the Billing documents and Invoices.

Good knowledge on SAP revenue recognition process and also revenue recognition interfacing.

Good experience in Scheduling and ATP ( Available to Promise ) business functions.

Good exposure to Contracts, Pricing, Delivery & Shipment process (Picking and Packing list ), Invoicing ( Standard and Third party Invoicing ).

Good experience on EDI on order confirmation, shipping confirmation and outputs.

I have strong Verbal and written communication skills.

Always been a Good team player, providing solutions and helping the functional team and Business team as required.

I have worked on various SAP SD configuration such as Order types, Item categories, Schedule line categories, Shipping point determinations, Route Determinations, Outputs, Smart forms, Copy controls, Idoc’s.

Good knowledge on Account determinations, Billing/Invoicing, Pricing, Rebates, Foreign trade, Credit management, Taxes.

Good knowledge on SD returns process including order cancellation/reversal, short shipment/quantity discrepancy, credits, return to vendor.

Good knowledge on Billing types, Billing plans.

Good cross functional knowledge on SD/MM and FI.

I have Strong functional, communication and organization skills, with a proven ability to effectively meet deadlines and milestones as well as provide timely updates.

Educational Qualifications

Post-Graduate Diploma in Business Management (equivalent to MBA) from Vignana Jyothi Institute of Management, Secunderabad (An Autonomous college affiliated to AICTE, India which was in Top 50 Business Schools in India) from 1998-2000 With Specializations in Finance and Marketing.

Bachelor of Commerce from Osmania University, Hyderabad from 1994-1997.

Professional experience:

Currently working FIS, Fidelity Information Systems from April 15 2015 to current date.

IBM India Ltd. from March 26 2007 to Feb 11 2015.

Hewlett – Packard, India from July 2006 to March 23 2007.

Trinity Compu Solutions (H) Pvt. LTD from August 2003 to June 2006.

Godrej & Boyce Mfg. Co. India, from April 2000 to July 2003.

Projects:

Period: April 15 2015 Till date Project: Fidelity Information Systems.

Currently working in the SAP SD and also FICO area to develop new Adobe forms for the billing outputs based on business requirements.

Understanding the business requirements and translating the requirements into custom reports.

Worked on various projects in SAP SD OTC and delivering the requirements to the client or the Billing team.

Performing configurations related to revenue recognition process and also working on various enhancements related to revenue recognition interface process.

Worked on One Source implementation project for Tax engine for US and Canada.

Working on various bug fixes and enhancements each month to support Billing process.

Worked in the area of Contract reports, Billing reports and customer and tax reports.

Working on various BU Business unit consolidation projects at FIS.

Worked on Two implementation projects for SUNGARD integration and SUNRI integration and also worked on Post go live support.

Worked on the implementation project for Suite on S/4 Hana project and also worked on post go live support.

Working on various interfaces related to SAP SD OTC process.

Performing and delivering the SAP projects in SAP SD and also monitoring and fixing any invoices struck in VFX3 screen with any accounting errors.

Period: February 16 2015 April 10 2015 Project: IMPS (ELSM)

Currently working in the SAP SD area to develop Inventory reports with BI.

Understanding the business requirements and translating the requirements in to SAP BI customized reports.

Conduct meetings with the business team to finalize the Business requirements for the reports.

Conduct meetings with the technical team to finalize the Technical design document.

Analyzing the total business requirements and providing solutions in the form of SAP BI reports.

To provide the mapping for the SAP BI system from SAP R/3.

To perform the testing and validation of the reports if the reports are working as per the design.

Preparing the functional specification document for the reports.

Providing the mapping for the reports in SAP R/3 at the tables and fields level.

To check the technical design document to validate if the report development is as per functional and business requirement.

Provide an update to the business team on the progress of the SAP BI reports.

Period: April 2013 to Feb 11 2015 Project: IERP project R 1.0.

I’m currently the Team lead in OTC/ SD process.

Configured contract types, Customized Consignment process, Third Party order process, Pricing.

Customized Delivery types / Shipment process, picking, packing and invoicing process.

Customized EDI outputs for Order confirmation.

Presently working in D&D ( Dispatch & Delivery module) as a Team lead in I ERP support project for R1.0 ( Previous I was part of the development team which implemented the project and now I have been transition to support)

The current scope of work includes SAP SD configuration.

I have configured new shipping points, Routes.

I have also configured various Item categories, order types, Billing types, Delivery types and Delivery item categories.

Worked on Copy controls, Pricing, Revenue account determination and Revenue recognition as well.

Good knowledge on Master data, batch management and Valuation types in the current project.

Supporting the business of IBM Germany and China.

Good knowledge on the ASN (Advance Shipment notifications), idoc’s.

Good knowledge on the 3 PL integration with the ware house.

I have designed various interface and currently supporting the interfaces for the smooth functioning of the IBM business.

Supporting the direct / indirect Sales business scenarios.

Supporting the IBM business during the critical quarter end and month end period.

Solving the tickets as per the SLA and priority of the ticket.

Good working knowledge on SAP MM as well.

Good knowledge on the foreign trade configuration and have resolved some of the high priority tickets on the foreign trade and have received appreciations.

Resolving the tickets as per the SLA and constant follow up with the business in the form of the meetings, email and same time chats to clear and solve the bottleneck issue and to facilitate business and enhance customer satisfaction.

Very Good working knowledge on SAP SD all the functions.

Period: 25 October 2010 to April 2013 Project: I ERP Project or formerly called Blue Harmony, Raleigh, North Carolina, US

Worked in OTC team in Blue Harmony Project based at IBM at Raleigh, NC, USA.

Worked on various Enhancement for IBM Germany/China which is scheduled to go live in the year January 2013.

Designed some of the critical interfaces for the Blue Harmony Project.

Configured stock transport Purchase orders.

Designed Stock overview report in SAP BI by working with SAP BI team and provided the BI team the mapping details in terms of SAP tables from ECC.

Configured Consignments, Subcontracting, Third party Orders, Movement Types configuration (GR/GI/stock transfers, movements), Service Entry Sheet, Physical inventory (IM and WM), Valuation of Inventory.

Designed various Inventory reports and stock disposition reports.

Also designed and worked on some of the Workflow related enhancements.

Worked on various enhancements related to Valuation type and Batch.

Worked with some of the Legacy interfaces of Blue Harmony.

Also Designed some of the enhancements related to Shipping point determination

Worked on the Stock transport scenarios between Company code to Company code and also between Plants to Plant.

Designed some of Interfaces with the 3 PL legacy systems.

Designed and worked on some of the interfaces related to advance shipment notifications and coasted shipment notifications.

Configured foreign trade settings related to Billing documents.

Worked on Master data elements such Purchase Info Record, Vendor Master and Material Master

Configured Shipping points / Routes / plants / Storage locations.

Period: 4 Th January 2010 to 22 nd October 2010 date Project: Kraft Catalyst NA Support, Chicago, Illinois

Worked for the Non Routine changes and Enhancements from January 2010 to April 2010.

Travelled to an onsite location (Chicago, USA) on L1 visa in May 2010 and have worked for a Rollout DCI. This project Rollout of DCI is a major success and also supported post go live support for this project.

Involved with design in the area of Order Fulfillment module.

Worked with the legacy interfaces of Kraft.

As a Part of DCI two major plants have gone live and the plants have been integrated with the legacy systems.

Performed Integration Testing with the Legacy interfaces.

The DCI rollout was highly successful with no major issues.

Performed post implementation activities such as Hyper care support.

Resolved defects pertaining to rollout.

Supported business by providing training on the new processes resulting from DCI Go-Live.

Worked with Legacy systems to resolve Interface issues.

Period: 9 Th February 2009 to 31 st December 2009 Project: Kraft Catalyst EU Support.

Worked as a Track Lead for OTC and WM and APO till July 31, 2009 and managed a team of 17 Consultants.

Worked on P1E go live project in Kraft EU Catalyst project.

Managed high volumes of Support Requests during the massive Go Live of P1E Project (The project covered 13 countries and went live on April 20th)

Arranged and coordinated the P1E KT schedules.

Worked on both High Priority and Critical Support requests.

Harmonized the processes and the people in the Order to Cash Team.

In addition to discharging Track Lead responsibilities, also solved about 85 Support Requests / Tickets as a consultant.

The Order to Cash Team is operating in Clusters. Managed the resouces in the clusters as per the project requirements and managed the resources and their aspirations in order to gain the maximum productivity.

Organized Knowledge Transfer sessions for the team members in order to get the knowledge on the process areas.

Project: Shell Oil Corporation. Period: March 26 2007 to February 2009.

As part of Production Support Project, I have worked on the following requirements:

Supported the Production Server of SAP for Shell US Products.

Worked on Shell Trading Canada go live project and also supported post go live. This project is highly appreciated by the Client Shell trading Canada.

Supported the Tickets related to Sales & Distribution process in SAP.

Understood the Sales and Distribution process of the Shell US Products and supported the Sales process in SAP.

Worked on Sales and Distribution processes such as Order Management, Delivery Cycle, Invoicing, Taxation, Pricing, Credit Management etc.

Supported the production client across various locations such as US, Australia, and Asia Pacific.

Carried out the Enhancements in the form of New Business Needs of Shell oil corporation in SAP Sales & Distribution.

Worked closely with the business for smooth functioning of Sales & Distribution module.

Solved the Sales & Distribution related tickets of SAP based on the severity of the tickets.

Worked on various enhancements as per business requirements.

Project: SAP Global support for APJ- RSAP Project for Imaging and Printing Solutions (APJ-RSAP), Period: July 2006 to 23 March 2007.

Supported Production Client for Asia Pacific Countries for Imaging and printing range of Products,

Supported the Business process of Hewlett Packard and also their business partners.

Guiding the L1 team in Job Monitoring (BACK GROUND JOBS).

Monitored the SAP systems on 24/7 basis and worked with Interface teams.

Performed the Month End activities and Shutdown Activities.

Prepared the End user Training document.

Performed enhancements as per the business requirements.

Worked for Hewlett Packard India based out of Bangalore.

Project: SAP Implementation for Manufacturing Company Client: Times Packing ltd on SAP R/3 – 5.0. Period: January 2006. To June, 2006.

Involved in Scoping study as well as “To Be” study and Gap Analysis, Prepared Functional Design Specifications, configured Enterprise Structure, Document Types, Billing Types and Item Categories. I was also part of Customization of Pricing Procedures, created new Condition types for taxes, basic Excise duty and Educational cess.

Involved in Configuration of Customer Master using account group, account determination with FICO, Stock Transfer order with MM. Customization of Basic functions such free goods, Material Determination, Credit management, and Output Control.

Involved in Master Data Upload using LSMW for Customer Master, Condition Master as well as for J1id.

Part of Post Implementation Go Live support for a period of one month and was also involved in Preparation of End User Manual to the Client.

Project: Support for Bristlecone India Limited. Period: August 2003 to December 2005.

Resolved the production client issue’s based on the severity of the issue and also as per the Service level agreement

Worked in the area of sales order management, pricing and stock accounting.

Worked in the area of configuration of new Tax condition types.

Performed the business–user training

Performed the enhancements as per the business requirements and deployed the changes in Production client after performing the various testing such as SIT, UAT.

Configured Document Types, Billing Types and Item Categories.

Done customization of Pricing Procedures, created new Condition types for Taxes.

Involved in account determination with FICO. Stock Transfer order with MM.

Customized Basic functions such as Material Determination.

Role: Sr. Sales Officer, Company: GODREJ & BOYCE MFG.COMPANY LTD from April 2000 to July 2003.

My Profile included the following activities:

Led a team of 10 business executives and solicited business from them.

Identified and appointed resellers and achieved sales targets for Godrej range of Presentation Solutions and Office Automation Products (Viz. LCD Projectors, Video and Audio conferencing Solutions etc) in Hyderabad, Visakhapatnam, Rajahmundry and parts of Andhra. Pradesh, India.

Responsible for the pre-sale and post sale activities of Presentation Solutions and Office Automation Products through Institutional & Channel Sales.

Cultivated channel partners and supported them at various levels with demonstrations and special price approvals.

Performed Channel Sales by handling presentations, demonstrations and preparing proposals.

Performed Channel Maintenance activities such as recruiting sales force for channel partners, also proving the training and Sales support.

Identified and developed major corporate accounts in Hyderabad, India.

References: Can provide references based on demand and as needed.

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