TAMMY ISREAL

***** ****** **** *******, **. ***** • 512-***-**** • ad0g5s@r.postjobfree.com

SUMMARY

Highly efficient, customer oriented professional. Seeking a Surgical Scheduler position specializing in special procedures.

PROFESSIONAL EXPERIENCE

TEXAS CARDIAC ARRHYTHMIA Feb. 2017 -Current

Certified Scheduler/Receptionist

• Serve as head scheduler for multiple physicians at two flourishing offices: Masterfully manage their individual schedules: schedule/reschedule/cancel/confirm/place on recall/track patient appointments.

• Properly document registration, update profiles, and verify demographics, including acquiring and copying appropriate identification and insurance cards. Greet visitors and respond to telephone and in-person requests for information. Triage calls to appropriate clinic and medical staff personnel.

PARK BEND HEALTH CENTER, REHABITATION April 2016-Current Certified Nurse Aid (PRN)

• • Follow resident assignment schedule as made out by the charge nurse

• Lift, move and transfer residents as required

• Answer call lights in a timely manner

• Assist or feed residents

• Keep resident clean and dry, toileting or providing incontinent care

• Provide supportive, protective, and safe environments for residents

• Other duties as assigned

CARDIOVASCULAR SPECIALISTS OF TEXAS - Round Rock, TX Aug 2012-Apr 2016 Medical Office Specialist

• Serve as head scheduler for five physicians at two flourishing offices: Masterfully manage their individual schedules: schedule/reschedule/cancel/confirm/place on recall/track patient appointments.

• Crossed trained in the duties of check out personnel and assist with Health Information Management medical records requests and check in duties when needed. Competent in scheduling diagnostic tests as well as writing lab and imaging orders.

• Properly document registration, update profiles, and verify demographics, including acquiring and copying appropriate identification and insurance cards. Greet visitors and respond to telephone and in-person requests for information. Triage calls to appropriate clinic and medical staff personnel.

• Central point of contact for all outside vendors needing to gain extended access to attending Cardiologists and their nurses at the Round Rock location. Orchestrate all lunches for staff.

• Acknowledged by doctors for outstanding job at keeping schedules modified according to each doctor's individual needs (which requires flexibility & frequent last-minute changes to schedules).

• Work closely with nurses in collecting initial information from patients and relaying follow-up instructions for ongoing patient care.

• Assist with the training of Temporary personnel. TEXAS ORTHOPEDICS - Austin, TX Apr 2011 -Aug 2012

Certified Scheduler/Receptionist

• Mastered answering multiple phone lines in a busy and high-volume environment.

• Scheduled appointments.

• Collected currency for copayments, deductibles, and daily billing. TEXAS DEPT. OF HEALTH ADN HUMAN SERVICES - Austin, TX Nov 2009 - Apr 2011 Centralized Benefit Services Representative

• Identified clients receiving Supplemental Security Income and Food Stamps.

• Gathered information regarding their individual needs.

• Explained the application process and requirements for obtaining benefits.

• Acquired knowledge in AREV, SNAP, and TIERS.

TEXAS HEART AND VASCULAR - Austin, TX Nov 2001 – Sep 2009 Operation Team Leader

• Team Lead scheduler oversaw three schedulers.

• Scheduled appointments.

• Verified insurance and documentation.

• Acted as relief manager for front office in absence of supervisor. EDUCATION

A. S. JOHNTSON HIGH SCHOOL - Austin, TX

Graduated, Obtained High School Diploma

CERTIFICATION

C.P.R. CERTIFIED

CERTIFIED NURSING AID

SKILLS

Master Scheduler • Negotiator • Delegator • CPT & ICD -9 Knowledge • MS Office Suite Knowledge • Epic Certified • Excellent Customer Service • Motivator • Epic Certified • Excellent Customer Service • Motivator • Fast Learner • Flexible •Competent • Team player • EMR Efficient • Medical Terminology Comprehension

VOLUNTEER WORK

Coordinator for All Mixed Up (AMU), a Trail Riding organization. In charge of culinary duties, including acquiring vendors for events, purchasing food and supplies, and overseeing cooking. Assist with donations and fundraising efforts through AMU to support other organizations such as the Women's Shelter.

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