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Customer Service Personal Care

Location:
Corpus Christi, TX
Posted:
October 18, 2023

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Resume:

JOHNNY FAYE BAREFIELD

*** S. Navigation Blvd #**04, Corpus Christi TX 78405

361-***-****

●ad0g5l@r.postjobfree.com

Experience

More than 10 years experience in administration, management and customer service. Graduate of Executive Sales Training. Managed and trained staff and volunteers. Excellent business writing, technical writing and research skills.

Certifications

Achievement Strategies-Sandler Institute Executive Sales Training

Rainbow Days Inc. Chemical Dependency Counselor Intern

University of Texas Continuing Education Grant Writing I & II

Transportation Worker’s Identification Certification (TWIC) Federal security clearance

Education

St. Edwards University, Austin, Texas Bachelors of Communication

Work History

Rising Star Home Health Care Agency, Corpus Christi, Texas

Home Health Provider September 16, 2019 – present

Part-time personal care assistant providing home care which includes, but not limited to, personal care, health and nutrition.

Burlington, Corpus Christi, Texas

Customer Service Supervisor October 10, 2015 - Jan 19, 2018

Provided exceptional customer service by taking immediate action to address and resolve customer and associate issues. Established rapport and credibility with customers and associates. Managed cash drawers and associates on the floor. Assisted store manager with special projects.

Rising Star Home Health Care Agency, Corpus Christi, Texas

Home Health Provider Jun 16, 2010 - Aug 17, 2013

Part-time personal care assistant providing home care which includes, but not limited to, personal care, health and nutrition.

The Austin Academy, Austin, Texas

Job Developer/Outreach Specialist Jun 07, 2003 - Dec 23, 2009

Developed job opportunities for GED & computer training clients through interaction with the business community. Facilitated interviewing, job search, and life skills training, workshops and orientation sessions. Through public speaking & outreach, recruited clients. Maintained client files, program budget and reported results to management. Accepted, recorded, processed and entered data for program

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services. Administered client/customer surveys. Provided labor market information, counseled and answered questions to facilitate services. Performed employment counseling to individuals with disabilities.

Peeks Travel Svc., Austin, Texas

Marketing Assistant Jul 01, 2000 - Jun 05, 2003

Managed advertising and marketing efforts, developed marketing materials, managed client database and website, assisted customers with travel needs such as booking and managing all aspects of group travel and cruises.

Business Invest In Growth, Austin, Texas

Program Director Jan 03, 1998 - Jul 01, 2000

Taught business management and life skills courses, wrote grants (won $50K grant from Housing Authority), developed and maintained client and funder database, hired business counselors and instructors.

Greater Austin Chamber of Commerce, Austin, Texas

Executive Assistant Aug 01, 1994 - Feb 01, 1998

Performed customized and complex clerical and administrative duties. Designed marketing materials. Trained and supervised staff/volunteers. Responded to inquires in reference to program eligibility. Created client files and identified applications that lacked necessary documentation. Negotiated payment arrangements. Prepared complex financial reports. Developed policies and procedures.

St. Joseph Hospital, Houston, Texas

Transitional Internship Coordinator Jan 05, 1992 - Feb 01, 1994

Provided technical assistance and customer service in processing applications. Trained and supervised department secretary. Responsible for entire application processing tasks and fees received. Prepared correspondence and complex financial reports. Planned and supervised special projects including orientations, banquets and monthly meetings.

Computer Skills

Typing Speed - 65 Words Per Minute

●Data Entry

●Desktop Publishing

●EMail Software (Outlook)

●Graphics

●Personal Computers/MAC

●Presentation Software (PowerPoint)

●Spreadsheet Software (Excel)

●Word Processing Software (Word, WordPerfect, AmiPro)



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