Service Associate Data Entry
Resume:
Michele Jackson
PSA Patient Service Associate
Mesa, AZ 85205
ad0g3r@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Insurance Verification Representative
Banner Homecare - Mesa, AZ
December 2021 to April 2022
Verify insurances
PSA Patient Service Associate
PREFERRED HOMECARE - Phoenix, AZ
October 2014 to August 2021
o Follow up with all insurances including Medicare, Medicaid, work comp, and all commercial o Maximized reimbursement by ensuring accurate coding o Quality audits of selected codes compared to chart documentation o Managed chart completion
o Prior authorizations
o Medical billing
o Verified codes and intake procedures to minimize rejections for referral/registration reasons
Process orders, setting up deliveries
Collecting monies due
PSA Patient Service Associate
Apria Healthcare - Tempe, AZ
October 2011 to October 2014
o Follow up with all insurances including Medicare, Medicaid, work comp, and all commercial o Maximized reimbursement by ensuring accurate coding o Quality audits of selected codes compared to chart documentation o Managed chart completion
o Prior authorizations
o Medical billing
o Verified codes and intake procedures to minimize rejections for referral/registration reasons
Process orders, setting up deliveries
Collecting monies due
Office Administrator
VALLEY ORTHOTICS AND PROSTHETICS
January 2008 to August 2011
o Follow up with all insurances including Medicare, Medicaid, work comp, and all commercial o Maximized reimbursement by ensuring accurate coding o Quality audits of selected codes compared to chart documentation o Managed chart completion
o Prior authorizations
o Medical billing
o Verified codes and intake procedures to minimize rejections for referral/registration reasons o Insurance submissions/EOB's/denials
o Scheduling
o Patient check in/out o Front office training
o Call backs
o Data entry
o Collections
o Contracts
Office Administrator
FIKES BRACE AND LIMB
April 2003 to December 2007
o Follow up with all insurances including Medicare, Medicaid, work comp, and all commercial o Maximized reimbursement by ensuring accurate coding o Quality audits of selected codes compared to chart documentation o Managed chart completion
o Prior authorizations
o Verified codes and intake procedures to minimize rejections for referral/registration reasons o Insurance submissions/EOB's/denials
o Scheduling
o Patient check in/out o Front office training
o Call backs
o Data entry
o Collections
Office Administrator
DESERT PROSTHETICS AND ORTHOTICS
August 1997 to March 2003
o Follow up with all insurances including Medicare, Medicaid, work comp, and all commercial o Maximized reimbursement by ensuring accurate coding o Quality audits of selected codes compared to chart documentation o Managed chart completion
o Prior authorizations
o Medical billing
o Verified codes and intake procedures to minimize rejections for referral/registration reasons o Insurance submissions/EOB's/denials
o Scheduling
o Patient check in/out o Front office training
o Call backs
o Data entry
o Collections
Education
DEAN LIST AND CERTIFICATION in Medical Billing & Coding Carrington College - Mesa, AZ
February 2011 to December 2011
DEANS LIST AND CERTIFICATION in Medical Assisting
Southwestern Medical Society Academy - Tempe, AZ
February 1987 to August 1987
Skills
• CODING (10+ years)
• ICD (10+ years)
• CPT CODING
• COLLECTIONS (10+ years)
• ICD-9 (10+ years)
• Medical Assisting (10+ years)
• ICD-10
• Medical Billing
• Medical Records
• Insurance Verification
• Quality Audits
• Medical Coding
• Transcription
• Medical Office Experience
• Anatomy Knowledge
• Clerical Experience
• Hospital Experience (6 years)
• Experience Administering Injections
• Medical Terminology
• Quality Assurance
• Phone Etiquette
• Medical Scheduling
• Patient Care (10+ years)
• English
• Problem-solving
• Flexibility
• Reliability
• EMR Systems
• Team Work
• Data entry
• HCPCS
• Computer skills
• Organizational skills
Assessments
Work style: Reliability — Completed
November 2020
Tendency to be dependable and come to work
Full results: Completed
Work motivation — Highly Proficient
May 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Work style: Conscientiousness — Highly Proficient
November 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Food service: Customer situations — Familiar
May 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Familiar
Home health aide skills — Familiar
May 2021
Providing care to patients in a home setting
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
1. SPECIALIZED SKILLS:
ICD-9 & ICD-10/CM Coding, Prior Authorizations, Collections, Accts Receivable, Reimbursements, Zirmed, ACIS
Medical Terminology, QuickBooks, Star Navigator 14, Brightree MediSoft, Accts Payable, NuWave, CPT Coding, Contracting
Contact this candidate