About Me

Highly motivated and experienced professional with a

strong background in Customer Service and Technical

Support roles, seeking a challenging position where can

utilized my extensive skills and knowledge. Committed to

delivering exceptional results, aim to contribute to the

success of the company by providing excellent service,

maintaining a positive attitude, and continuously learning

and growing within the role.

+63-912-***-****

ad0g3h@r.postjobfree.com

Caloocan City

O0@

EXPERTISE

¢ Verbal/ Written Skills

¢ Listening Skills

* Fast Learner

« Adaptability

* Critical Thinking

* Creativity

SOFTWARE SKILLS

e MS Office

« CRM

e Canva

e¢ Skype

* Google Apps

EDUCATION

DE OCAMPO MEMORIAL COLLEGE

STA.MESA MANILA

Bachelor of Science in Medical Biology

1996-1999

ANGELO V. PRINCIPIO

TECHNICAL SUPPORT/CUSTOMER SERVICE

EXPERIENCE

3 Bros. Meat Co.

North Caloocan Philippines

Meat processing slaughtering, cutting, packaging, delivering

to market and selling to customers.

Fraud Specialist

TASK US - Money Lion

Meycauayan Philippines

Tracks illegal transactions on financial accounts.

Reports suspicious account movements and transactions.

Customer Service Representative

VXI - Paypal

Quezon City Philippines

Respond to customer inquiries by phone and email

Research customer inquiries using the appropriate tools.

Fraud Specialist / Technical Support

CONVERGYS - Suntrust/ Telstra

Quezon City Philippines

An off shore banking support that handles credit and

debit card for fraud at Suntrust Bank.

Handles inbound and outbound calls for TELSTRA.

Test landline phone to find and rectify phone service.

Customer Service Representative

TELEPERFORMANCE - Telstra

Quezon City Philippines

Inbound and outbound calls for landline concern from

TELSTRA consumer. Log complaints and other inquiries.

Customer Service Representative

STARTEK - T - mobile

Makati Philippines

Serves customers by providing product and service

information, troubleshoots and resolve cellphone concerns

for prepaid accounts.

Tax Preparer

JERSEY TAX FINANCIAL SERVICES

Jersey City, New Jersey

Leads a team of four Tax Preparer.

Prepare maintains and expedite ITR.

Animal Technician

Huntingdon Life And Sciences

East Milestone, New Jersey

Facilitates Animal Testing

Collects Data

Laboratory Technician

Laboratory Corp. of America

Raritan New Jersey

Accessioning and Labelling Patient samples.

Stain and coverslip smears.

Operates Cyto Tech and Cyto 2000 machine 4

Yy

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