Human Resources Talent Management

Jennifer M. Osbourne, M.S.

*********************@*****.*** 502-***-****

LinkedIn Bardstown, KY

Human Resources Director

Accomplished and team-centered Human Resources Professional with 18 years of expertise blending administrative operations, employee-focused services, and a passion for staff development. Highly skilled leader adept at developing and executing initiatives to advance organizational operations, talent management, compensation benefits, employee relations, and positive change management. Detailed-focused business partner with the ability to interpret, implement, and ensure compliance with complex federal and state regulatory requirements. Able to optimize processes by targeting inefficiencies to elevate support of management, employees, and the overall organization.

Experience

Sisters of Charity (Remote) 2016 – Present

Human Resources Director (Healthcare Industry)

Analyze, evaluate, design, implement, and administer programs, policies, and procedures, including salary administration, job evaluation, annual salary reviews, and market pricing for effect and applicability.

Oversee full cycle recruiting, strategic planning, budget administration, organizational development, and training and development across multiple states.

Serve as an advisor in the Employee Life Cycle, from Onboarding to Career Development to Employee Relations, LOA to Culture/Engagement, and Offboarding.

Advise on staffing and classification laws, rules, regulations, and policies governing recruitment hiring paths and organizational structure, jobs, and positions.

Provide authoritative guidance and assistance to Managers and employees on leave programs, policies, awards, workers’ compensation, unemployment compensation, and total rewards programs.

Prepare vacancy announcements and posted on various sites (utilizing automated staffing systems such as Handshake, LinkedIn, Indeed, Glassdoor and other diverse methods and determine the eligibility and qualifications of applicants.)

Conduct job analysis and develop assessment questionnaires for interview panels.

Implement thorough yet streamlined recruiting process resulting in quality hires, less turnover, financial savings, and less time to fill roles.

Advise Managers throughout the disciplinary process or other corrective action techniques that are responsive to a range of conduct and performance problems.

Communicate Equal Employment Opportunity (EEO) policies, plans, and programs to provide an understanding of policies and procedures to employees.

Apply employee relations principles and practices to provide authoritative advisory services to Management.

Design and develop a vision for building a diversity, equity, and inclusion program.

Proactively prevent litigation cases through consistent use of positive HR employee relation skills,

policies, and best practices.

Utilize LMS system to conduct virtual training (safety, harassment, and employee policy) for all employees.

Ensure benefit programs comply with the provisions of local, state, federal, and statutory regulations (ACA, COBRA, HIPAA, ERISA, OSHA, etc.) and support data gathering and reporting for required government filings.

Marion County Board of Education (Hybrid) 2014 – 2016

Human Resources Director (Education K-12)

Guided human resource operations via value-based leadership within the areas of regulatory/legal compliance, recruitment and selection, employee and labor relations, compensation negotiation, health and wellness services, retention, and training and development.

Collaborated with Benefit Vendors regarding benefit program recommendations and administered Open Enrollment for the district.

Served as Senior Business Partner to Talent Acquisition department in filling open positions by interviewing applicants, proactively searching recruitment web sites, conducting background investigations, scheduling pre-employment drug screens, and working with the Compensation team to formulate employment offers.

Led terminations, leave of absences, promotions, internal transfers, and contractor operations.

Analyzed complex issues, identified problems, evaluated alternatives, and made decisions and recommendations to the Superintendent and the Board Members that led to the resolution of complex human resources issues.

Oversaw employee performance appraisals, proficiencies, competencies, and all employee engagement surveys.

Enhanced employee benefit offerings introducing EAP for overall wellness, FSA/HSA, and increased employer coverage by 20%.

Collaborated with Leadership to develop and implement HR initiatives resulting in a 15% increase in employee engagement across the district.

Tower International, Bardstown 2010 – 2014

Senior HR Generalist (Manufacturing Industry)

Partnered with Business Leaders to achieve organizational objectives and served as a change agent by providing value added services on HR related matters including audits, employee discipline, litigation, grievances, and terminations.

Oversaw policy and procedure development, full cycle benefits administration, training and development, compensation planning and design, and succession planning.

Guided essential processes to ensure employee acclimation and satisfaction with employment through 30/60/90-day check ins and employee engagement surveys.

Responsible for Leave of Absence Management and reporting.

Served as subject matter expert in talent acquisition process, through innovative recruitment efforts that ensured staffing numbers remained at optimal levels and leveraged recruiting software, (ATS, HRIS and CRM software) social media, and referrals to source and recruit diverse, high-caliber candidates.

Promoted and improved awareness of DE&I in the workplace by creating a committee and developed strategies to recruit talent from a variety of backgrounds.

Served as payroll back up for 2,000 employees.

Strategically reduced turnover by 15% through developing an Apprentice Program for skilled trades based on work life balance needs and employee satisfaction survey results.

Boosted training formats for employees by utilizing an LMS system and led over fifty trainings/workshops annually.

Implemented digital filing system making the HR department 90% paperless and digitizing more than 2,000 personnel records.

Additional Experience

Employee Relations Manager, Norton Healthcare Physician Services

Senior Talent Acquisition Recruiter, Norton Healthcare/Hospital

Education

Master of Science in Business Management

Indiana Wesleyan University, Marion, IN

Bachelor of Science in Business Administration

University of Louisville, Louisville, KY

TECHNOLOGIES

Workday, iCIMS, Paylocity, UKG, Peoplesoft, Slack, Google Workspace, Microsoft Teams, LinkedIn, Taleo, Jobvite, Zoom, Skype, UltiPro, Kronos Workforce Ready, SAP, Google Drive, OneDrive, Dropbox, ADP, Paychex Flex, Sharepoint

Contact this candidate