Jotham Kim

***** ******* ***

Los Angeles, CA, **044

213-***-****

ad0g0b@r.postjobfree.com

Professional Summary:

Dedicated professional with a strong background in various industries, demonstrating adaptability, leadership, and a commitment to excellence. Proven track record of success in customer service, merchandising, logistics, and team leadership. Work Experience:

Ralph's Groceries - Los Angeles, CA

Overnight Reaper (2008-2009)

- Assisted the main receiver with receiving and inspecting inbound and outbound shipments.

- Collaborated with the grocery team in stocking, shelving, and other essential duties. Tokyo Central Market (formerly Marukai Corporation) - Los Angeles, CA Merchandiser / Grocery Clerk / Cashier / Inventory Clerk (2010-2012)

- Spearheaded merchandising initiatives, planograms, and store layout.

- Successfully fulfilled cashier duties, stocking, and worked closely with the store director on planograms and sales targets.

- Managed inventory control for both inbound and outbound shipments, producing weekly reports to track inventory movements.

Starbucks - Los Angeles, CA

Barista (2012-2015)

- Excelled in barista essentials and provided exceptional customer service. Whole Foods Market - Los Angeles, CA

Grocery Team Member / Overnight Crew Member (2015-2017)

- Demonstrated excellent customer service and mastered organic integrity practices.

- Proficiently handled stocking and storage to prevent cross-contamination of organic and conventional goods.

- Earned knowledge of organic and non-GMO foods through company seminars. Lyft - Los Angeles, CA

Driver (2017-2018)

- Maintained a consistent 5-star driver rating with over 700 completed rides. Din Tai Fung - Los Angeles, CA

B.O.H. Staff / Barista (2018-2018)

- Provided comprehensive support in various back-of-house duties.

- Successfully served as a barista.

Boar's Head - L.A. Deli Distributors - Southern California (2018-2020) Merchandiser / Trainer

- Managed merchandising activities in Southern California's grocery retailers, including Ralph's, Pavilions, Gelsons, Sprouts, and independent retailers and restaurants.

- Developed new planograms for sales floor layouts and boosted sales through demos.

- Led merchandising efforts and reported top sales within the South Bay territory.

- Conducted product nutrition seminars with deli team members, district and regional managers.

- Managed cold room order picking and packing, inventory control, rotation, and ensured product freshness on a weekly basis.

- Demonstrated precision in scaling and weighing products for route sales drivers, checked invoices for order accuracy, and maintained product quality control. POL Clothing: E-commerce CX Team / Roadshow Lead Logistics Coordinator / Tradeshow Team Member (2021-Present)

- Ensured order accuracy and fulfillment adhering to company policies.

- Processed high volumes of inbound sales from various online platforms (e.g., Faire, OrangeShine, LA Showroom, Fashion Go) and provided customer support, including addressing damage reports and inquiries.

- Engaged in inbound/outbound sales and cold-calling.

- Demonstrated professionalism in phone and email etiquette when communicating with clients.

- Excelled as a tradeshow representative, assisting in booth setup and breakdown, and managing electrical components.

- Acted as the Roadshow Lead Logistics Coordinator, mapping sales routes, setting appointments, and securing outbound sales across multiple states. Skills:

- Typing Speed: 147+ WPM

- Proficient in Microsoft PowerPoint

- Proficient in Google Suite

Hobbies:

- Hiking & exploring

- Music events & concerts

- Puzzling

Contact this candidate