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Customer Service Care Technician

Location:
Kansas City, MO
Salary:
16+
Posted:
October 18, 2023

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Resume:

Christopher Aulbaugh

***** *** ****** *********, ** 816-***-**** ad0g09@r.postjobfree.com

OBJECTIVE

Motivated and friendly individual with a flexible schedule and willing to work any shift. Dependable and punctual with a clean driving record. I Work collaboratively with team members and provide excellent customer service.

EXPERIENCE

Floor Care Technician (On Call)

Johns Flooring L.L.C – Kansas City, Mo Dec. 2020- Present

●Operated and maintained all floor cleaning and finishing equipment including floor sanders and buffers, water extraction machines and carpet cleaners.

●Applied correct stripping, cleaning, neutralizing and sealing or wax solutions to floors using handheld mop or mechanical operator.

●Practiced steadfast and courteous customer service, always verified client readiness for floor work and held customer inconvenience to absolute minimum.

Clerk/Cashier

Grandview Corner – Grandview.MO Sept 2022 – June 2023

●Greeted customers with prompt and friendly service.

●Balanced cash drawers at shift beginning and end.

●Paid attention to surroundings to best serve customers and prevent shrink.

●Kept up high pace to minimize customer wait times at checkout.

●Maintained high customer satisfaction levels by going extra mile to personalize service.

●Processed cash register transactions on POS and provided correct change.

Driver

Papa Johns Pizza – Grandview, Mo March 2022 – Sept 2022

●Handled delivery orders, communication and navigation via smartphone app.

●Answered phones, took orders, washed dishes and assisted with restaurant operations between deliveries.

●Kept license up to date and maintained clean driving record.

●Checked food products against recorded orders to verify order accuracy and promote positive customer experiences.

●Turned in receipts and money received from deliveries.

Driver Helper Oct 2021 – Feb 2022

Round About Inc. (FED EX) – Olathe, Ks

●Handled delivery orders, communication and navigation via smart phone app.

●Answered phones, took orders, washed dishes and assisted with restaurant operations between deliveries.

●Kept license up to date and maintained clean driving record.

●Checked food products against recorded orders to verify order accuracy and promote positive customer experiences.

●Turned in receipts and money received from deliveries.

Roadside Assistance Technician May 2021 – Sept 2021

Roy’s Tow and Recovery

●Provided customers with roadside assistance, including lock-outs, minor mechanical repair and tire changes.

●Minimized call times by performing inventory of tools and products necessary to complete service calls before shift start.

●Maximized everyone's safety through vehicle location analysis concerning traffic flow.



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