Dana Scofield

806-***-****

Estate sale buyer and reseller -1/2019-current

Owner

1.Pick up all item not sold at estate sale

2.Cataloged and photographed merchandise

3.Wrote content for social media posts

4.Handled all aspects of customer interactions

5.Canvas for new estate sale clients

Wells Fargo Phone Banker-1/2015-9/2018

1.Responsible for all aspects of banking to include checking, savings, credit cards, debit cards, online maintenance, disputes,

2.Loans, CDs, wire transfers, new accounts, closing accounts and mortgage information

3.Upsell customers on all products

Outside Advertising Sales Representative -4/2005-8/2008

Lubbock Avalanche Journal

1.Handled all areas of display advertising for the daily paper,online, special sections, Lubbock magazine, TV guide ads, ECT.

2.Presented products to customers per their needs

3.Managed the Parks and Recreation section twice a year

4.Co-manager of All things Christmas

5.Winner of the year long online contest Rolex Rally

6.Consistently met sales goals and quotas

7.Repetitively salesman of the month

Interviewing Manager - 7/2000-2/2005

United Marketing Research

1.Responsible for interviewing all potential new hires

2.Taught orientation, skills training, product knowledge, and equipment used

3.Handled all promotions to supervisor positions and supervisor assistant positions

4.All disciplinary actions and terminations

5.Recruited, setup& managed focus groups for various clients and projects

6.Handled all scheduling to meet project deadlines

7.Daily reports to site director on performance, timelines, and employee relations

8.Dealt with any situations that arose between supervisors supervisor assistance and interviewers on the phone

Trainer/call center representative 5/1995-5/2000

West

1.Set up lead appointments for payroll and employee health insurance & sale various products

2.Sold various products over the phone

3.As trainers set up a 3 to 5-day class for new hires

a.Taught company policies & procedures, sales training, product knowledge, equipment used and quota expectations

Skills-

10+ years sales

10+ years call center

10+ years management

10+ years customer service

Proven track record of closing sales

Multitask with ease

Constantly meet deadlines

Exceed expectations with quotas

Self-motivator

Work very well under pressure

Education-

Levelland High School

Basic course of study with Journalism and Drama

South Plains College

Studied Mass Communication, English Literature & Interior Design

*Associates not obtained yet*

Awards & Certifications

First place winner of the Rolex rally

Consistently salesman of the month

Consistently salesman of the quarter

Employee of the month for the Avalanche journal

Consistently first place winner for business and industrial section at the AJ

Texas food handlers certification

Texas alcohol servers certification

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