Jൺඌආ ඇ Oඌ ඈ

Waipahu, HI ***** 808-***-**** ad0fuw@r.postjobfree.com

A career in Business Management with focus on Digital Marketing Media. Hardworking Customer Service Representative bringing 6 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets, and maintaining current knowledge of company offerings.

Complaint resolution

Service standard compliance

Professional telephone demeanor

Good listening skills

Customer Service Representative, 12/2020 to Current Hawaii Dialogix Telecom – Honolulu, HI

Answered customer telephone calls promptly to avoid on-hold wait times. Regularly exceeded daily call volume quota and performed about 3+ hours of talk time daily. Provided information to customers regarding Safe Travels restrictions for Hawaii. Secretary, 07/2014 to 11/2020

Department Of Education Hawaii – Honolulu, HI

Wrote and proofread 50 letters, memoranda, and other business correspondence per week on average. Performed office-related support tasks and clerical functions, including maintaining office supplies, assisted with meeting planning, and time and attendance duties. Associate of Applied Science: Business Management, Expected in 01/2022 Eastern Gateway Community College - Steubenville, OH Phi Theta Kappa Honor Society, December 2020

President's List, Eastern Gateway Community College, Fall 2019, Fall 2020 Cൺඋൾൾඋ Oൻ ൾർඍ ඏൾ

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