Darlyn Nieves

*** ****** ******

Pottstown, PA **464

Tel: 610-***-****

Skills & Qualifications:

* Punctual & Prompt * Reliable

* Problem Solver & Planner * Courteous Customer Service

* Organized & Detail Oriented * Excellent Communications Skills

* Time Management * Motivated Self-Starter

* Team Player & Hard worker * Fluent in Spanish

EXPERIENCE

Successful Home Health Care provider very Professional excellent customer care, customer service representative and caregiver skills,caring, responsible and reliable individual .

CareSense Home Care Services

Reading PA-12/2016-Present

Job duties:

Provide personal care, Medication reminder, Accompany patients to appointments, Assist Patient with all their needs.

Goodwill Industries

Reading PA -12/2014-1/2016

Job Duties:

Open or close the store,Keep record of daily income as well as made daily store bank deposit,arranged daily safe box and kept record of all transactions counted cash registers,hung clothes put racks away helped customers with their needs, made returns.

EMT & Dispatcher,

Citywide Mobile Response

Bronx,NY — 8/2001- 9/2014

Successful Professional with hands-on experience an Emergency Medical Technician and Emergency Dispatcher operator with New York Citywide Mobile Response Ambulance . Highly skilled in requirements identification, field technician support, patient interaction and effective liaison with physicians, nurses and co-workers as well as other medical professionals. Job Duties:

Enter update and retrieve patient information teletype networks and computerized data systems regarding such things as stolen property, vehicle registration and etc. Faxed and confirmed patient insurance information or method of payment, Record details of calls and messages.

Confirmed patients data information with patient and doctors. Scheduled drivers according to data input information with patients scheduled appointments. Managed 25 drivers and call receivers.

Made arrangements for office supply.

Call insurance and obtained authorizations.

Question callers to determine their locations,and nature of their problems to determine the type of service required.

Personal Touch Care Home Health care

Bronx, NY- 6/2000 8/2001

Job Duties

Took patients to appointments.

Assist Patient with Personal Care.

Order Patient daily medicine .

Took daily vital signs and keep a data for Nurse.

EDUCATION

Gompers Vocational Technical

GED — 2005

Code 1 EMT License

Racc

Volunteer work:

Colombian association

New hope church toy Christmas drive

Helped community to enroll with ADT energy program Emergency services drive of New York City

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