Amy Hammond

Legal secretary

Southgate, MI *****

ad0fur@r.postjobfree.com

+1-734-***-****

I go above and beyond basic administrative tasks and take on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Extensive experience acting as liason between bosses and clients. Office Assistant with 9 years of billing, patient charting, insurance claims and appointment scheduling in a busy legal office setting.

#readytowork

Authorized to work in the US for any employer

Work Experience

Telemarketer

Innovative Teleservices - Allen Park, MI

May 2018 to Present

Swing bridge operator

Grosse Ile Bridge Company - Riverview, MI

August 2013 to October 2014

Customer service, in the booth, in the office, and phone. Manned Maritime radio for river traffic and ceased land travel to open bridge span thus allowing maritime traffic through.

Successfully worked under intense multi-tasked environment. Legal Secretary/Paralegal in training

All Legal Solutions - Taylor, MI

June 2003 to August 2012

20619 Ecorse Road

Answered and quickly redirected up to 6 lines of calls per attorney rotation Ordered and distributed office supplies while adhering to a fixed office budget. Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services. Opened and properly distributed incoming mail.

Answered and managed incoming and outgoing calls while recording accurate messages. Maintained a clean reception area, including lounge and associated areas. Screened all visitors and directed them to the correct employee or office. Filed legal documents with several different courts. Notary Public, assembled case evaluations, witness lists, cost accounts, 2nd chaired cases, interviewed clients, drafted interrogatories and completed them for discovery. Kept sound track of all scheduling orders.

Education

Associate of Science in Applied Science/Liberal Arts Wayne County Community College District - Taylor, MI September 2012 to December 2015

Trade school in Shiatsu, Trigger Point, and Yoga

Irene's Myomassology Institute - Southfield, MI

September 2002 to September 2003

High school diploma or GED

Skills

• Microsoft Office (10+ years)

• Graduated Summa Cum Laude, Dean's list every semester (3 years)

• Telemarketing

• Customer Service

• Cold Calling

• Call Center

• Telesales

• Telephone

• Trigger Point Therapy

• Phone Etiquette

• Personal Assistant Experience

• Legal Research

• Clerical Experience

• Salesforce

• Inside sales

• 10 Key Data Entry

Awards

Spirit of Achievement award

May 2012

Given for exemplary performance.

Given by Wayne Metropolitan Action Agency

Groups

Phi Theta Kappa

December 2011 to Present

College Honors Society

Lions Club International

March 2008 to Present

Additional Information

Skills

• Professional phone etiquette • 50 WPM typing speed

• Database management • Articulate and well-spoken

• Customer service-oriented • Flexible

• Excellent planner and coordinator • Accurate and detailed

• Works well under pressure • Certified in 10-key

• Advanced clerical knowledge • Multi-line phone proficiency

• Critical thinker

Contact this candidate