Customer Service Digital Marketing
Resume:
Tyffani Barnes
ENERGETIC, OPEN SALES PROFESSIONAL WITH GREAT MINDSET WITH 20+ YEARS
EXPERIENCE IN ONE CONTACT SALES CLOSE. HUNGRY, & READY TO FIND SALES EMPLOYMENT ON THE REMOTE SIDE
Williamsburg, VA 23185
*****************@*****.***
• 10 years of remote experience in phone sales or inside sales
• Current experience for 14 years closing high ticket sales in the day
• Proven track record in meeting and exceeding Quotas with documentation
• Ability to coach clients to attain a desired outcome or solution
• Experience in working in a remote setting
• Knowledge of digital marketing products
Authorized to work in the US for any employer
Work Experience
Remote/ In Person Senior Sales Executive
Marriott Vacations Worldwide - Williamsburg, VA
March 2020 to Present
In charge of giving full sales presentation face to face daily closing high tickets sales in one day. Greet customers and build rapport while at the same time gathering information thru a conversation to help understand their needs & coach them to the desired outcome. Hit a quota of at least $2 million in sales revenue annually. Worked remotely during Covid. Provide follow up customer service for future business. Warm Leads are generated by the company.
Senior Sales Executive
Wyndham Destinations - Williamsburg, VA
September 2018 to January 2020
In charge of giving full sales presentation face to face daily closing high tickets sales in one day. Greet customers and build rapport while at the same time gathering information thru a conversation to help understand their needs & coach them to the desired outcome. Hit a quota of at least $2 million in sales revenue annually. Provide follow up customer service for future business. Warm Leads are generated by the company.
Senior Sales Executive
Diamond Resorts - Williamsburg, VA
May 2015 to May 2018
In charge of giving full sales presentation face to face daily. Greet customers and build rapport while at the same time gathering information thru Discovery to either show or present full vacation value to prospective clients or existing owners. Deliver at least $3 million of revenue annually in sales while delivering info in an ethical way based on the needs and ideas of customer. Provide follow up customer service for future business. Leads are generated by the company. Senior Sales Executive
Wyndham Destinations - Williamsburg, VA
April 2009 to May 2015
In charge of giving full sales presentation face to face daily closing high tickets sales in one day. Greet customers and build rapport while at the same time gathering information thru a conversation to help understand their needs & coach them to the desired outcome. Hit a quota of at least $2 million in sales revenue annually. Provide follow up customer service for future business. Warm Leads are generated by the company.
Sales Trainer/Appt Setter
AUTOMATED BUSINESS RESOURCES - Savannah, GA
July 2005 to March 2009
Received warm leads from company to call & set appts for our sales team to come out & close the office manager on high ticket copiers/printers/faxes.
Worked in a remote location using an automated Dialer. Experienced in sales over the phone & close appt dates. Remote Phone Sales
Nextel/Sprint Communications - Hampton, VA
March 2002 to June 2005
RECEIVED INBOUND CALLS ON A DIALER FROM CONSUMERS ACROSS THE U.S. WHO ALREADY HAD CELLULAR SERVICES WITH SPRINT OR NEXTEL. THROUGH A PERSUASIVE SALES APPROACH I UPGRADED CUSTOMER CALLING PLANS & EVEN SOLD NEW LINES TO EXISTING ACCOUNTS. DAILY GOALS CAUSED ME TO CLOSE 4 OUT OF 10 PEOPLE I SPOKE WITH. MEET & EXCEEDED WEEKLY SALES QUOTAS & EVEN ACHIEVED THE HIGHEST SALES AWARDS WITHIN THE ORGANIZATION. Remote Phone Sales Agent
MCI WorldCom - Newport News, VA
February 2000 to March 2002
• Placed outbound cold calls on an automated dialer phone system to present & persuade clients to switch over to home phone service with MCI . Ask really good discovery questions to understand the value proposition & need along with desire of customer. Listen carefully & use proven sales techniques to overcome any objections then coach clients to a desired outcome based off of that info & their budget. Consistently hit quotas & generated $600,000 in annual sales. Education
Associate in Science (AS) in Computer Networking
ECPI University - Newport News, VA
March 2002 to March 2004
Skills
• Sales
• Marketing
• Microsoft Office
• Retail Sales
• Accounting
• Microsoft Excel
• Microsoft Outlook
• Office Management
• Microsoft Word
• Management
• Event Planning
• Inside Sales
• Telemarketing
• Outside Sales
• Cold Calling
• Recruiting
• Upselling
• Negotiation
• Account management
Assessments
Sales skills — Proficient
August 2021
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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