Sonya Mccarthur

Austin, TX *****

ad0fra@r.postjobfree.com

+1-254-***-****

Authorized to work in the US for any employer

Work Experience

Shift Manager

Walgreens - Austin, TX

April 2022 to September 2023

Training,cash handling including daily cash reports . Mfg Engineer

Vulcan Materials Company - Austin, TX

September 2020 to February 2023

Testing utilizing proprietary software, hardware and system repair. Assistant Manager

Burgerlicious - Austin, TX

January 2020 to February 2022

Cooking, supply ordering, Grocery shopping, shift reports, escalation management and overseeing daily food truck operations.

Process Certification Administrator

Dell Technologies - Austin, TX

January 1989 to September 2004

Develop functional process guidelines and procedures used in the assembly of Dell computers. Initiate conference calls internationally.

Education

College Degree in Computer Science

Concordia St Paul

August 1982 to May 1984

High school diploma

Skills

• Customer Service

• Sales

• Cold Calling

• Live Chat

• Upselling

• Computer Operation

• Account Management

• Salesforce

• Help Desk

• Negotiation

• Technical Support

• Computer Networking

• Desktop Support

• Network Support

• Troubleshooting

• Operating Systems

• Telecommunication

• Windows

• Software troubleshooting

• Microsoft Excel

• 10 key by touch (10+ years)

• Lean manufacturing

• Power tools

• English

• Hand tools

• Communication skills

• Manufacturing

• Computer literacy

• Software Testing

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