MAHAK KOHLI

SENIOR QUALITY ANALYST

The Colony, TX 75056

CONTACT

214-***-****

ad0fr3@r.postjobfree.com

PROFILE

Software Quality Assurance Expert with 15 Years of Experience Results-driven QA professional with 15 years of experience in Software Quality Assurance. Specialized in a range of test techniques and processes, primarily involving Manual Testing and with a complementary mix of automation. Proficient in coordinating multi-functional teams, backend testing, and the full software development cycle. Skilled in test planning, execution, defect management, and various testing types. Experienced with tools like SAP eCATT, QTP, JIRA, QC, TFS, Oracle DB, SQL, MongoDB, and Postman. Familiar with POS retail systems, as well as SAP applications including ERP, retail modules, ecommerce, and Point of Sale. Possesses working knowledge of SAP HANA and Hybris. Additionally, well-acquainted with Agile methodologies, offshore team management, and has knowledge of AWS technologies. SKILLS

QA PROCESS EXPERTISE

MULTI-FUNCTIONAL TEAM AND

TEST COORDINATION

BACKEND TESTING PROFICIENCY

TEST PLANNING AND EXECUTION

TEST AUTOMATION SKILLS

SAP APPLICATION TESTING

EXPERIENCE

7-11 & NEC

2016-Present

I've been integral to key projects in my recent roles, notably leading QA for 7-11's "7POS

& PIM," which involved the cloud migration of the retail POS system and transitioning product data. In addition to this, I played a crucial role in testing payments and peripheral devices associated with the POS systems for the 7POS project. I managed complex MongoDB configurations, authored test scenarios, and ensured accurate API interactions. As a QA Tester for "ARIS, Bridge/DEX," I ensured seamless data exchange between components and APIs, using Postman and MongoDB tools for meticulous data validation. At NEC, I served as QA Lead for "Accounting System Improvements Phase II and 7Rewards," orchestrating test plans and collaborating with partners for efficient data flow. My expertise in QA methodologies, meticulous cross-functional coordination, and proactive approach consistently yielded exceptional outcomes. Neiman Marcus

May 2016 – Oct 2016

In my role as QA Lead for the Neiman Marcus’s NM POS project (May 2016 - October 2016), I led a team of five in testing the Point of Sale (POS) application. This encompassed various projects and releases, some following AGILE methodologies. I specialized in mobile POS and M-tender devices, performing comprehensive tests including Usability, Compatibility, Reliability, Scalability, Data Integrity, and Security on these devices. A crucial focus was on secure payment systems, involving VeriFone PED and e355 mobile devices. Additionally, I tackled production defects by meticulously analyzing logs, replicating issues, and providing in-depth analysis to the development teams.

EDUCATION

Bachelor of Engineering (CS)

2004-2008, RGPV, Bhopal (M.P.) India

Bachelor of Engineering in Computer

Science: My educational background

provides a strong foundation for my role

as a Software QA professional, enabling

me to rigorously test and ensure the

quality and reliability of software

products.

TECHNICAL SKILLS

OPERATING SYSTEMS: PROFICIENT IN

UNIX AND WINDOWS 10/7/XP

ENVIRONMENTS.

PROGRAMMING LANGUAGES: SKILLED

IN JAVA, C/C++, UNIX, AND LINUX

PROGRAMMING.

DATABASES: EXPERIENCED WITH SQL

SERVER, ORACLE, MYSQL, SAP HANA,

AND MONGODB DATABASES.

SYSTEMS/APPLICATIONS: FAMILIAR

WITH SAP ERP, SAP SCM, SAP/NCR POS,

E-COMMERCE, WEB/PORTAL SYSTEMS

AND CLOUD COMPUTING (AWS).

TOOLS AND UTILITIES: PROFICIENT IN

USING ECLIPSE, HP QTP, HP QC, SAP

ECATT, POSTMAN.

TEST MANAGEMENT TOOLS: SKILLED

IN UTILIZING JIRA, GLOBAL TEST

PRODUCTION SYSTEM (GTP), BUSINESS

CONTINUITY PLANNING (BCP), QUALITY

CENTRE (QC), AND TFS FOR EFFECTIVE

TEST MANAGEMENT.

REPORTING: CAPABLE OF GENERATING

DSR, WSR, DEFECT REPORTS, AND

PROJECT REPORTS.

MICROSOFT OFFICE TOOLS:

PROFICIENT IN MS-PROJECT, MS

WORD, EXCEL, POWERPOINT, MS

ACCESS, AND MS SHAREPOINT 8.0.

TEST DOCUMENTATION: ADEPT AT

CREATING COMPREHENSIVE TEST

DOCUMENTATION, INCLUDING

REQUIREMENTS, TEST PLANS, TEST

STRATEGIES, EFFORT ESTIMATIONS,

TEST DESIGNS, TEST REPORTS,

TRACEABILITY MATRICES, RELEASE

NOTES, AND TEST COMPLETION

REPORTS.

4 Consulting Inc. & CFACT CS

2015-2016

In my capacity as QA Tester cum Lead at 4 Consulting Inc. from December 2015 to April 2016, I was part of a six-member team overseeing the ReSAM Portal process V2.0 project. This web-based real-time application was integral for managing daily business operations at 4Consulting (4Ci) Inc. My role encompassed a deep understanding of business and functional design documents, resulting in a comprehensive Test Plan Document that detailed testing methodologies, cycles, execution schedules, roles, and responsibilities. I also played a crucial role in designing the Test Strategy for migrating the application to MS SharePoint 8.0, ensuring a seamless transition and effective testing processes.

SAP Labs

2008-2015

During my tenure at SAP LABS, I contributed to a range of impactful projects, demonstrating my prowess as a QA Tester. Here's a breakdown of my key roles and responsibilities in each endeavor:

Fashion Management Solution (Nov 2014 - Nov 2015)

· Part of a 10-member team testing a wholesale and retail solution catering to major fashion clients like Tommy Hilfiger, Adidas, Luxottica, and Armani.

· Verified modules including SAP sales and distribution, procurement, manufacturing, and logistics.

· Designed automated processes for various application modules using specification documents and tools like work forces builder and SAP eCATT. Hybris (Mar 2014 - Oct 2014)

· A key member of a 10-member team testing an e-commerce application utilizing micro services technology.

· Validated functionalities of B2B/B2C web shops, ERP systems, and service cockpit.

· Customized web shops using web channel builder and managed data replication from ERP to the front-end using Hybris master data management. SAP Promotion Management for Retail (Aug 2013 - Feb 2014)

· Played a significant role in creating, replicating, and validating offers, events, and templates in a portal-based application.

· Automated application processes using the QTP Framework.

· Collaborated effectively with stakeholders and the team to ensure accurate replication of data in ERP systems.

POS & EPOS (Aug 2008 - Jul 2013)

· Integral part of a 35-member team focusing on Point-of-Sale systems.

· Customized configurations for the head office server and tested functionalities like cash register, gift cards, and credit/debit card transactions.

· Ensured the seamless functioning of various devices such as cash drawers, wireless scanners, and POS keyboards.

· Interacted with developers to address bugs and ensure problem resolution.

· Actively participated in project status meetings, engaging with stakeholders and clients in the USA.

· Recognized with the prestigious Wall of Fame Award for exceptional expertise as a Tester and coordinator in 'Point of Sale Retail Applications'. Throughout these projects, my role showcased my proficiency in testing methodologies, automation tools, customization, and effective collaboration, ultimately contributing to the successful implementation of crucial systems.

Contact this candidate