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Customer Service Management Team

Location:
South Beach, FL
Salary:
Open
Posted:
October 17, 2023

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Resume:

Carmelle N. Magloire

**** ** *** ***

Miramar, FL 33027

ad0fq4@r.postjobfree.com

Objective: To obtain a position in a stable working environment with highly motivated and knowledgeable professionals.

May 2019 City of Fort Lauderdale- DSD

Present Administrative Aide Customer Service

Answers incoming customer calls regarding scheduling inspections, permit status, billing issues, navigating Lauderbuild, service questions and general client concerns.

Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

Update customer information in the customer service database during and after each call

Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers

Excellent verbal and written communication skills

August 2018 United States Department of Commerce

Present Field Representative U.S. Census Bureau

Interviewing citizens, validating residencies and gathering economic data for the U.S.

Census Bureau and Center of Disease Control

January 2019 NORC (Early Childhood Survey)

March 2019 Interviewing citizens, validating residencies and gathering economic data from preschools, daycare, schools, and caretakers of children from birth- 12 years old.

January 2012 St Mary Towers

May 2019 Assistant Property Manager

Qualifying, demonstrating and leasing apartments in accordance with Fair Housing laws

HUD. Assisting the property manager with preparation if weekly and monthly reports. C

Conducting payroll. Collecting and processing rent, applications, fees, security deposits

on a daily basis. Conducting background and credit checks. Maintaining a high standard

of resident relations.

January 2012 Davita

May 2016 Administrative Assistant

CVC Manager

Standard administrative duties, admit patients, maintain medical files. Schedule appointments, administer lab for both the clinic and transplant lab. Maintain and audit charts, conduct weekly inventory and administer weekly and monthly reports. Educate patients on catheters and ensure that our patients catheters are replaced to prevent infection and promoter better health for life longevity for the pati

June 2011

June 2011 Reliable Lien Search LLC

January 2012 Lien Researcher

Order estoppels and payoffs for associations and master associations. Conduct tax history research to find delinquent taxes or tax certificates. Complete searches on outstanding liens, permits and code violations

Sept 2010 American Lien

June 2011 Lien Researcher

Order estoppels and payoffs for associations and master associations. Conduct tax history research to find delinquent taxes or tax certificates. Complete searches on outstanding liens, permits and code violations

Education: Coral Gables Senior High School High School Diploma

Certifications: Certified Occupancy Specialist

Languages: Fluent Haitian Creole and French



Contact this candidate