Jaclyn DeRosa

**-** ****** ****, ********, NY ***55

631-***-**** ad0fpj@r.postjobfree.com

PROFESSIONAL SUMMARY

Meticulous technology-savvy Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expertly assists executive team using exceptional communication and organizational skills. EDUCATION

Farmingdale State University - Farmingdale, NY Bachelor of Science Security Systems, 2018

• 3.9 GPA

• Graduated Magna Cum Laude

Completed a series of Cisco Networking Classes: Introduction to Networks, Routing and Switching Essentials, Scaling Networks & Connecting Networks

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• Completed coursework in Computer Security & Computer Forensics SKILLS

• Executive Schedule Management

• Travel Arrangement Coordination

• Meeting Agenda Preparation

• Social Media Content Creation

• Social Media Marketing and Advertising

• Excel Spreadsheets

• Calendar and Scheduling Software

• Event Calendar Management

• Office Management Software

• Teleconference Arrangements

• Materials Preparation and Presentation

• Consistent brand messaging

• Unique content creation

• Creative writing

• Detail-oriented

• Highly organized

• Networking and relationship building

• Strong research skills

• Exceptional written and verbal skills

• Grasp new concepts quickly

• Customer Service

• Technical Support

WORK HISTORY

JUNIOR PARTNER 09/2018 to Current

BlockchainCubed - Austin, Texas - Decentralized

• Manage 14 worldwide Blockchain groups with over 2,000 members Develop marketing content such as blogs, promotional materials and advertisements for social media

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• Increase customer engagement through social media Allocate executive tasks and manage complex calendars and administrative functions.

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Contribute to smooth business operations by planning and organizing meetings and conferences, including conference calls.

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Respond to emails and other correspondence to facilitate communication and enhance business processes.

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Convert community contacts into potential clients through networking, consistency and credibility

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TECHNICAL ASSISTANT 12/2015 to Current

Joy Schonholz - Moriches, New York

• Install software, modified and repair hardware and resolve technical issues

• Identify and solve technical issues with a variety of diagnostic tools Resolve computer hardware, software, printing, installation, word processing, email and operating systems issues for end-users

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• Gather, organize and distribute technical documentation

• Configure hardware, devices and software to set up work stations for employees

• Provide IT support for non-technical personnel within the business INTERNSHIP TO JUNIOR NETWORK ADMINISTRATOR 01/2017 to 03/2018 Kenneth Tax - Farmingdale, New York

Built and provided end-user troubleshooting & desktop support on Windows and Mac systems

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• Documented server and network problems and other unusual events in detail

• Upgraded and expanded network systems and their components Kept up-to-date on new developments in computer and network vulnerabilities and encryption

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Installed upgrades and troubleshot, supported and repaired simple network connectivity issues at the desktop

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• Configured and troubleshot desktop applications and upgrades such as MS Office

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