Barbara”Sue” Pope Suddreth

ad0fnx@r.postjobfree.com

www.linked/in/barbara/sue-

suddreth

Charlotte, NC 704-***-****

DATA ENTRY CLERK

A driven individual that models caring counts with core values that include empathy,and accountability. Works effectively in a team environment, or on own. Maintains great client relations,. Follows all security messure in place accrurately. Strives for acurrate and timely completion of all duties given. Adheres to all company policies and procedures. Is not afraid to learn new things, in factwelcomes the challenge.

Area s of expertise

Client Relations

File Documentation

Oral and Written Communications

Goal Oriented

Ten Key By Touch

Confidentiality

Online Researche

Fraud Analyst/researcher

Loan Processor

Data Entry

Recording/Tracing Loan Documents

File room Inventory

Data Analyst

Written/Verbal Reports

Scanning and storing Documents in system

MS Office

Accomplishments

Graduated college early release on Dean's List.

Concurrently handled a full load of worker's compensation clients/claims while supervising a small dedicated workers' compensation unit for Cannon Mills for around 2 years, while maintaining company guidelines and standards

When customer relations between client and dedicated adjuster went sour and could not be resolved I was the go the adjuster at several of my employers, who took on the client account, usually just adding the claims for the client to my current load.

Career ExperienceWorkers' Compensation Administrator – Robert Half Staffing/NCHARRP Charlotte, NC 2022-2022

Received all medical only and lost time workers' compensation claims to set up on system and make a paper copy and file same. Completion of Reserves Worksheet, placing reserves on file in the system assuring they are within the limits authorized and place a paper copy of worksheet in the file. Sending Acknowledgment letter of claim to both the injured worker and the client location along with a copy of pertinent statute rewarding the claimants rights. Scanned medical bills, coded into system and sent electronically for bill review Once a week checked bill review system for any bills approved for payment, printed off copies if applicable, coded and paid in system. All nonmedical bills were scanned and paid weekly and all filed in files. All state forms filed in a timely and efficient manner. Closing of files with appropriate documentation on file, letters to claimant and client. Documenting all actions on the file daily. Moving file to closed file room. Filing of all State Forms in a timely manner.

Fraud Analyst Aerotek Staffing/Wells Fargo Bank – Charlotte, NC 2021-2021

Received notice of possible fraud on accounts, checked system to assure open and active account. Researched the account to see if could find any fraud, if fraud, ask questions to make sure wasn't Friendly fraud. If Friendly fraud, claim should be denied, if other fraud, proceed to reimburse customer account.

Legal Operations Specialist 1/Aerotek Staffing /Wells Fargo Bank -Charlotte, NC 2021-2021

Received Orders of Judgment against clients, checked to make sure there was an open, active account for this person, if not would mark system accordingly and move to next order. Verified information on the legal order against the account information, pay legal order as appropriate for the states of Alabama, California, Kentucky, New Jersey, North Carolina and South Carolina. For the State of New York received subpoenas that had to be answered in entirety and then be motorized to be sent back, funds were put on hold on some states to notify the account holder,, in others payments were made immediately

Data Analyst/DCLI-Charlotte, NC 2016-2020

Receive daily requirements via excel spreadsheet review each entry, research different web-sites to determine starting point and ending point of item in question, if can't find easily, mark as such on spreadsheet so can go back and do a more extensive search later, connect correct data in system. Mark completed on the spreadsheet and note the number of billable days. Once my work was finished helped co-workers in my department. Training of other employees in this particular area. If no work to be found in my department ask unit boss if I could cross train to help out another department.

Data Analyst REMAX/DCLI -Charlotte, NC 2015-2016

Set up excel spreadsheet for my “pool” first thing upon arriving in the morning. When asked by manager ran spreadsheets for others. Review data for accuracy. Connect correct dates for bill purposes update spreadsheet as completed and number of days billed. Review web-sites and if find missing move, delete or add information as provided, if not there mark to look at further and continue to the next one.

Senior Quality Data Analyst /Corelogic – Charotte, NC 2013-2014

Receive original loan documents to compare to information presented on one of two of your computer screens to insure 100% accuracy. Key in any missing data from the originals to the computer and search the system for any other documentation needed.

Senior Quality Data Analyst /DYSIS/Corelogic – Charlotte, NC 2012-2013

Compare computer data with original documents, key in any missing or incorrecrt data assuring 100% accuracy, search system for any information needed.

Wells Fargo Home Mortgage - Fort Mill, SC 2008-2011

Loan Servicing Specialist 2009-2011

Responsible for file room inventory. Scanned all files out of and into the file room and kept d excel spreadsheet updated daily. Responsible for organizing offsite storage pickups and deliveries. Handled calls and emails, both internal and external regarding loan numbers and foreclosures. Recorded and tracked loan documents, assigned file number and placed in files for filing. Tracked files that had been pilled for reports and updated data base

Operations Clerk 2008-2009

Hired for project of starting and completing a database in excel detailing all files physically in the file room. Removed a stack a a time made sure they were in the right filing area put them in numerical order, scanned tbem and then put them back on the shelves noting that they had been completed. If found one out of order that should have been in ones already done, located correct spot for it,added it that spot on the spreadsheet and placed it correctly on shelf.

Experience With or Strong Working Knowledge of

Word, Excel, Ten Key By Touch, Lotus Notes, Office 365 Zoom,Instagram,Open Office

Quick Notes signing case management, settling classifications

Reserving, assigning attorneys, attending meditations

Workers' Compensation claims in NC, SC, AL, FL, GA, KY, TN, DC, MD and VA

Licensed in North Carolina

Additional Experience

PMA Insurance – Workerss' Compensation Adjuster II as well as some Short Term Disability Claims

Kemper Insurance Workers Compensation Adjuster and some Long Longshoreman Claims

Crawford and Company Workers Compensation Adjuster, Round Table Coordinator and Leader, Attended quarterly reviews at the clients location, training new employers on computer system, supervision of small dedicated unit

Aetna/Travelers Insurance Workers' Compensation Adjuster in Pepsico Unit

Gallagher Bassett Services – Medical Only Clerk with small lost time and disfigurement claims once I reviewed my North Carolina Property Casualty Adjusters' License. Before that was receptionist and secretary to Branch Manager concurrently

Education

Accounting

Kings College, Charlotte, NC

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