Benjamin Neivert Phone: 720-***-****

*** ******** ****. #*** *****: ad0fnl@r.postjobfree.com

Denver, CO 80206 www.opstrategyllc.com

www.linkedin.com/in/benneivert

Ben Neivert

I have over twenty-five years of experience in the United States and abroad in vision development and developing and implementing corporate and technology strategy, customer experience solutions, strategic planning, operations improvement, performance management, supply chain management, corporate governance, and workshop facilitation at the chief executive, chief operating officer, chief information officer, chief financial officer, and board level.

For three years, I worked in the Governor of Colorado of Office of State Planning and Budgeting to design and support the implementation of the transformation of State Government into a customer-focused, operationally excellent culture. Considered one of the most innovative approaches to change in a large organization in the world.

As president at Optimal Performance and Strategy, the leader of Ernst & Young’s technology strategy practice for Asia-Pacific, and prior to that as a partner with Ingersoll Engineers, I led local, regional, and global teams that developed, planned, and executed large and small projects for several of Australia’s largest banks, Australia’s largest telecommunications company, one of the world’s largest oil and gas companies, one of the largest commercial aircraft manufacturers, the world’s largest commercial coal companies, one of the world’s largest technology companies and many other enterprises across 12 industry groups and 9 countries. I am passionate about the idea of helping successful people be more successful: bringing my knowledge, skills, and experience to each client and developing a unique solution to exceed their goals. I have a reputation for being as comfortable and effective at talking and working with people at the board and senior executive levels as I am talking and working with the frontline or customer-facing staff; a useful skill in understanding culture, challenges, capabilities, and vision.

I have an MBA from the Macquarie Graduate School of Management in Sydney, Australia, and both a Bachelor of Science in Mechanical Engineering and an Associate Degree in Commerce from the Florida Institute of Technology. In addition, I was an Adjunct Faculty member at the Macquarie Graduate School of Management, where I lectured in operations and technology management.

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Benjamin Neivert

Selected Accomplishments

• Partnered with the program manager and reporting to the Director of the Office of State Planning and Budgeting, a cabinet committee that included the Governor of Colorado and his Chief of Staff, designed and supported the deployment of the Lean Program. The program is a comprehensive effort, including legislative changes and training, to move the State towards customer focussed operational excellence. The effort also included designing and supporting the management of a leadership academy for 36 key senior leaders across the executive branch of State Government. Co-authored the Lean Program interactive book published on the Apple iBook Store. The program is widely considered the most successful Lean program in state government.

• Led Trudeau & Associates in the USA and Canada, including entry into local and state government agencies and U.S. financial institutions.

• DareStep Leader for Australia and New Zealand in the Customer Relationship Management solutions group of Cap Gemini Ernst & Young

(CGE&Y). I achieved the strategic goals of the client organization by driving the DareStep mission to deliver a brand-focused, consistent, and engaging online customer experience.

Closed opportunities valued at more than five times my target. For example, I led a multi-national team to win key engagements positioning the company for a project worth in excess of $20 M.

Managed the delivery of integrated customer and partner relationship management solutions.

Successfully built a team of over 10 e-commerce strategy professionals and developed several new consulting products, an e- commerce training course, and a database of supporting knowledge.

Identified as a leader within the company for developing online partner relationship solutions.

Press coverage as DareStep Leader included The Australian, NZ InfoTech, The Financial Times in London, e-commerce Today, and the ABC Radio Network, as well as CGE&Y internal global news coverage in recognition of sales success. I was also a primary contact for research analysts to inform them of CGE&Y capabilities.

• Senior member of CGE&Y’s Strategic Advisory Services group. As part of the Strategic Advisory team, I leveraged my strong business and research skills to lead several business case development and business planning projects, including projects to justify multi-million dollar technology investments.

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Benjamin Neivert

Selected Industry Experience

• Aerospace

• Banking

• Fast-Moving Consumer Goods

• Local, State, and Federal Government

• Higher Education

• Heavy Manufacturing

• Technology

• Insurance

• Mining

• Oil & Gas

• Telecommunications

• Transportation

• Service Industry

International Experience

• Australia

• Canada

• Hong Kong

• Italy

• Japan

• Malaysia

• Singapore

• United Kingdom

• United States of America

Employment History

2007 - Present President Denver, CO

Optimal Performance and Strategy, LLC

2003 - 2007 President Denver, CO

Trudeau & Associates USA, LLC

2000 - 2002 DareStep Leader, Australia & New Zealand Sydney, NSW Ernst & Young/ Cap Gemini Ernst & Young

2000 - 2003 Adjunct Faculty North Ryde, NSW

Macquarie Graduate School of Management

(Part-time lecturer: Operations Management, Technology Management)

1999 - 2000 Senior Manager and Sydney, NSW

eCommerce Strategy Team Leader

Cap Gemini Ernst & Young

1998 - 2005 Non-executive Director Artarmon, NSW

Sydney Nut & Sweet Co

1995 - 1998 Senior Consultant Chatswood, NSW

IE Management Consultants Pty Ltd

(part of the Ingersoll Engineers Network)

1993 - 1995 Partner Rockford, IL

Ingersoll Engineers, Inc.

(Worldwide management consulting firm)

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Benjamin Neivert

Education

1997 - 1998 Master of Business Administration North Ryde, NSW Macquarie Graduate School of Management

1978 - 1983 Bachelor of Science Mechanical Engineering Melbourne, FL

Florida Institute of Technology

1978 - 1980 Associate of Science Melbourne, FL

Air Commerce Flight Technology

(with Distinction)

Florida Institute of Technology

Selected Publications, Research and White Papers

• State of Colorado Lean Program Office Progress Report: Pursuing Effective, Efficient and Elegant Government Services, Sobanet, Scheminske, Sigrist, Neivert, State of Colorado, December 2013

• World-class online experience

• Change management

• Mergers and acquisitions

• Joint venture development

• Risk management

• Conflict management

Selected Personal Details

• Instrument rated pilot with Commercial, Instrument, and Flight Instructor ratings for single and multi-engine aircraft.

• Other interests include snowboarding, biking, horseback riding, swimming, rollerblading and classic movies.

Project experience available on request.

References are available on request.

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Benjamin Neivert

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Selected Project Results

Client Type Value Delivered

Local Government Over a three year period worked with 50 public safety organizations to develop a public safety training academy that would provide regional, innovative state of the art training for fire, emergency medical service, law enforcement and detention professionals in the metro area. State Government Designed and facilitated a workshop for a state Governor’s office that yielded a best-in-class transition plan.

Medical Designed and facilitated a workshop to develop best practice donor strategies.

Education Over a period of 6 weeks developed and delivered a workshop to create a high-performing leadership team.

State Government Over a three year period developed and delivered a Harvard Award winning LEAN program for state government that included the delivery of over 200 improvement projects and the training of over 15,000 state employees.

Professional Services Developed and led a workshop to assist an international consulting company to improve their ability to win competitive bids and better understand and deliver an exceptional client experience. State Government Developed and delivered a leadership academy for 36 key members of state government over a period of one year. Revised the curriculum and delivered a second leadership academy the following year. Successfully transitioned the academy development and delivery to state employees, led by a deputy chief of staff, the third year.

Managed Services-

Technology

Provided coaching and mentoring to the chief executive officer and key members of his staff as well as providing support for an acquisition over a period of 6 months.

State Government Led an effort to develop and deploy a new strategic planning process, successfully moving the department from the worst strategic planning process in state government to the best as recognized by the governor and the governor’s strategic planning team.

Transportation Provided coaching and mentoring to the chief executive officer of a medium-sized US firm for a year.

Not-for-Profit Provided technical supported and training for a team of 12 community outreach staff for two years.

Banking & Finance Successfully provided coaching, mentoring, facilitation and subject matter expertise over a one month to support a project to re-engineer a critical process, being done in two locations, that is required to be highly repeatable and that was not meeting performance expectations. Managed Services-

Technology

Reporting to the board, interviewed and evaluated key customers to confirm value of acquisition.

Transportation Worked with owners to develop an agreed acquisition deal that identified key value points for seller and a unique purchase agreement that protected the value of the acquisition for the buyer. Benjamin Neivert

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Recent Project Summary by Client Type

Client Type Number of Projects

Economic Development 2

State Government 14

Banking & Finance 4

Mining 2

Real Estate 1

Construction 2

Local Government 1

Medical 1

Education 13

Mining 2

Professional Services 6

Fitness 2

Transportation 2

Not-for-Profit 2

Managed Services-Technology 4

Recent Project Summary by Consulting Service

Consulting Service Number of Projects

Facilitation 39

Strategy Development 38

Program Management (3 years each) 2

Process Improvement 8

Coaching & Mentoring 11

Technology Strategy & Implementation 7

Subject Matter Expert 2

Merger & Acquisition Support 3

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