BATILIE SANKOH-KANU

Stafford, VA ***** 571-***-**** ad0fmm@r.postjobfree.com

PRACTICE DIRECTOR/MANAGER

Healthcare Management Performance Improvement Strategic Vision & Leadership PROFESSIONAL SUMMARY

Accomplished Healthcare Executive with over 15years experience offering a record of exceptional success in leading and directing operations and driving financial improvements and revenue increases for multi-site specialty practices. Adept at resolving long term issues and valued as a collaborative leader with the ability to build internal and external partnerships. Successfully contribute to high-volume dental and medical practices by providing exceptional customer service.

CORE COMPETENCIES

TECHNICAL SKILLS

General Manager, 2023

Nuvia Dental Implant Center-Chevy Chase, MD

Medical clearance, oversee staff, patient complain, staff scheduling, doctor’s and staff payroll, management meeting, hiring staff, doctor’s meeting, coaching the team, managing each department team leads, budgets goals, staff’s evaluations, Excellent Communication, Great Leadership, Team player, Managing 18M revenue practice, patient education pre-op and post-op. Office Manager, 2021 to 2023

Dental One Associate of Manassas-Manassas, VA

Oversee staff, patient complain, staff scheduling, doctor’s and staff payroll, management meeting, hiring staff, doctor’s meeting, coaching the team, patient’s educations, managing each

• Strategic Planning

• Financial

Management/

Analysis &

Reporting

• Training &

Development

• Profit/revenue

improvements

• Relationship

building &

• Compliance

assurance

• Budget

development &

management

• Contract

negotiations

• Remote work &

supervision

• Dental practice

start-up & project

• O

pen

De

ntal

• M

icr

oso

• Dentri

x

• Excel

• Power

Point

• Eagle Soft

• Denticon

• QuickBooks/ADP/

Paychex

• Kronos/Bamboo

HR

department team leads, budgets goals, staff’s evaluations, insurance billing, posting insurance payment, appealing claims, Excellent Communication, Great Leadership, Team player. Certified Nurse Assistant/Admin, 2022 to Present

Stafford Hospital (MWHC) - Stafford, VA

Taking/record patient vital signs, assisting lead nurse with patient admission, placing foley, removal of IV placement, testing blood glucose, assisting in placing catheter, assisting in wound care, assisting in placing IV’s, excellent communication, placing telemetry on patient, cardio unit, ICU unit.

Certified Nurse Assistant/Certified Medication Tech Harbor Chase, 2020 to 2022

Lead medication tech, making sure all state requirements are met, monthly monitor of resident medication, Pharmacy order, monthly vital signs tracker, Training new hire med tech, Assisting in ADL care, memory care unit,

Administrative Assistant/Assistant Nursing Director Tribute At Heritage Village, 2018 to 2020

Working under the supervision of the Director of Nursing, assisting in staff schedule, paying travel bills, schedule appointment for the director and leadership team, office administrative task, billing vendors, assisting in payroll, assisting in new hire training, Assist new hire with benefits selection, ADL’s compliances, state regulation, schedule interviews. Practice Director, 2016 to August 2021

Optimal Dental Center – Reston, VA

Oversee the day-to-day operations of a multi-site dental practice. Prepare and submit monthly written reports on dental department issues, concerns, program status, initiatives, and progress to the stakeholders. Build capacity and enhance performance of community center staff by providing guidance, training, and support. Manage the development of an operational budget for the dental practice in collaboration with the practice owners. Conduct periodic evaluations of all professional providers to assure consistency and alignment with company's core values. Spearhead, advise, and counsel all professional providers, ancillary, and support staff to accomplish company's goals. Execute all assigned functions and tasks to achieve organizational and programmatic goals and objectives.

Practice Building Manager, 2019 (Temp Position, Building Brand New Dental Office) Kings Park Family Dental – Springfield, VA

Supervised and trained staff, Insurance credentialing, setting up Dentrix, Office setup, efficient, and Billing, hiring staff, Payroll, Claims Appealing, Staff weekly schedule, marketing, managing practice, Patient education, preventative care, Directed, lead, and mentored staff to realize their full potential and deliver outstanding high-quality dental care, and business performance. Developed and analyzed planning, budgeting, and productivity. Head Dental Assistant/Front Desk, 2011 to 2016

Ma’s Family & Cosmetic Dentistry – Alexandria, VA

Four handed dentistry, Head dental assistant, Ordering supplies, Fabricating temporary, Expanded function duties, Placing composite fillings, Cord packing, Removing healing cap from implant, Delivery Implant Crown/Crowns, Remove suture, VPS Impression, adjustment on partial denture, Educating Patient on dental hygiene, Fabricating night guard, Assist in setup dental office, Experience in Cerec, Front desk duties, Scheduling patients, Checking out patient, Calling Insurance for Benefits breakdown, Treatment planning, Dentrix software, Dealing with patient concern, Entering EOB, Calling Insurance, Leading Team Meeting, Eagle soft. Dental Assistant, 2009 to 2011

Dental Smile Ltd, – Alexandria

Assistant with four handed dentists, remove temps and adjust permanent crown before cementation, child prophy, and sealant, Take and process digital and manual x-rays, Assist Endo Specialist, making temporary crowns and Bridge, Closing the office, Setup for next day, Help in sterilization room

Dental Assistant, 2006 to 2009

Clinton Family Dental – Clinton, MD

Assist with four handed dentistry, Take and process x-rays, Order dental supplies and explain procedure to patients, Child prophy, Sealant, and make temporary crowns, Take and pour dental impressions, Sterilizer instruments and room setup, Front Desk experience, Schedule appointment, Billing Insurance, Remove temps, and adjust permanent crown before doctor insert, Remove Suture, Remove Temporary Crown and clean tooth for delivery crown, Assistant in placing implant, Assistant tissue craft, Ordering offer supplies, Packing, Take and process x- rays

Dental Assistant, Externship, 2005 to 2006

Paul Stasiewiz, DDS – Alexandria, VA

Four Handed dentistry, Collected and processed digital x-ray, Took/poured impression, temporary crowns/assisted with root canals, Pack cord, Impression, Sterilizer instrument. EDUCATION

Diplomat: High School

Annandale High School – Annandale, VA

Diplomat: Dental Assistant/Administrative Assistant ACT College – Arlington, VA

B.S: Healthcare Administrative

Columbia Southern University-Orange Beach, AL

MBA: Ducere Global Business School/University of East London Certifications

Dental Radiology, State of Virginia

Dental Radiation, Northern Virginia Community College Licensed

• Certified Nurse Assistant (CNA)

• Registered Medication Aide/Certified Medication Aide (RMA/CMA)

Contact this candidate