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Office Manager Web Services

Location:
Rome, GA
Posted:
October 17, 2023

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Resume:

Lacey Lambert Law

*** ***** **. ** ****, GA • ***61 • 706-***-****)• ad0fmd@r.postjobfree.com

OBJECTIVE

To obtain a position with a reputable company with advancement opportunities. EDUCATION

1998-2002 Dual Seal Diploma

PROFESSIONAL EXPERIENCE

Georgia Optics January 2014- February 2022

Office Manager(Remote)

• Initiate online auctions through auction hosting sites or auction management software.

• Determine location for product listings to maximize exposure to online traffic.

• Design customer interface of online storefront, using web programming or e-commerce software.

• Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

• Receive and process payments from customers, using electronic transaction services.

• Upload digital media, such as photos, video, or scanned images to online storefront and website.

• Maintain an inventory of shipping supplies necessary for meeting shipping demands.

• Integrate online retailing strategy with physical or catalogue retailing operations.

• Deliver e-mail confirmation of completed transactions and shipment.

• Create, manage, or automate orders or invoices, using order management or invoicing software.

• Created and maintained database of customer accounts.

• Processed returns based on customers request.

• Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.

• Select and purchase technical web services, such as web hosting services, online merchant. accounts, shopping cart software and payment gateway software.

• Promote products online through web postings, e-mail marketing programs, or online advertising.

• Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

• Managed and tracked inventory.

• Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.

• Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.

• Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources

• Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

• Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.

• Prepare or organize online storefront marketing material, including product descriptions or subject lines and optimizing content to search engine criteria. Gordon’s Cleaning Services of USA, Inc. January 2011 - November 2012 Human Resource Manager

• Processed employee applications.

• Scheduled employee interviews, drug screenings and background checks.

• Managed employee records keeping all information current.

• Monitored employee activity by receiving weekly reports from supervisors at 30 locations in 17 states regarding performance.

• Routinely contacted customers to ensure their satisfaction with our services.

• Managed and tracked shipment’s via FedEx and/or UPS,

• Prepared all contracts for all new and existing clients. Miracle Ear Hearing Aid Center September 2009 - September 2010 Office Manager

• Manage day to day operations of the office.

• Provided excellent customer service to patients.

• Scheduled appointments for office visits, hearing screens, cleanings and repairs.

• Order new hearing aids.

• Mail damaged products to manufacture to be repaired,

• Filed insurance claims for patients.

• Billed patients for non-covered products or services.

• Prepared and managed patient's files.

• Processed payments for hearing aids, office visits and repairs.

• Contact potential patients to inform them of our free hearing screen.

• Followed up with patients to ensure their satisfaction.

• Cleaned and adjusted patient’s hearing aid to better suit their needs.

• Sold and replaced hearing aid batteries for walk-in patients. Floyd Medical Center December 2007 - April 2009

Labor & Delivery Unit Secretary

• Performed all basic duties of a secretary, answered and directed calls, greeted patients and visitors.

• Admitted, register and discharged patients.

• Filed insurance for patients.

• Ordered lab tests to include blood work, urine screens, etc.

• Established patient records by preparing a folder, assigning a patient number and completing patient identification information.

• Responsible for greeting and directing visitors, relaying information and messages to patients and medical staff, and facilitating communication between the care unit and other healthcare providers.

• Prepared identification forms for both mother and baby.

• Recorded baby’s information and birthing experience.

• Disposed of medical waste.

Anthony G. Caroway, P.C. June 2002 – October 2004

Post Closer

• Reviewed closing package to ensure all documents were properly executed.

• Prepared package to return to lender based on their instructions and specifications.

• Made deposits into Attorney’s Trust Account.

• Disbursed all funds to include proceeds for borrower and/or seller, payoffs, taxes, insurance, pest inspections, recording fees and any other funds collected at loan closing.

• Completed final review of disbursement sheet to verify funds balance.

• Recorded all deeds and any other matter of public record.

• Fill out PT-61 forms required for property transfer.

• Provided recording log to title insurance provider’s specifications.

• Managed office Federal Express account.

• Mailed recorded deeds to lender and/or borrower.

• Prepared all Final Title Policies for Owner & Lender.

• Handled inquires or document requests for closed files.

• Responsible for maintaining an organized filing system for closed files.



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