Kathryn M. McLaughlin
ad0flz@r.postjobfree.com
(C) 763-***-****
HUMAN RESOURCES
Strategic Human Resource advisor committed to developing and delivering robust strategies and programs designed to attract and retain a talented workforce who can impact the business objectives of the organization. Creative and resourceful professional, who easily influences and builds rapport at all levels. Proven track record of successful client relationship management resulting in meeting and exceeding corporate objectives while ensuring a high level of customer service. Key skills:
State and Federal Laws and Regulations Organizational Design Recruitment Strategy
Confidentiality Technology Reporting & Analytics Communication
EXPERIENCE
UnitedHealth Group R&D, Optum Tech, Fintech, Optum Labs – Innovation Center
Human Resources, Talent Acquisition Manager and Principal Recruiter - February 2021 to Present
Well versed in human resource policies and processes including organizational planning and development; employee recruitment and retention; performance management; compensation structures; employee relations and culture building; benefits programs; training and professional development.
Work directly with cross functional business leaders to deliver strong HR Programs to meet the business needs; driving company culture and performance
Partnered with COE’s to drive policies, standardization and efficiencies
Trained managers and employees on Talent Suite, Talent Source, Career Compass and Peoplesoft/GSS to assist them in managing employee performance, goals and objectives
Tracked financials to ensure an effective ROI on programs, tools and systems
Team Leader for HR Hackathon – Internal Hiring Strategy.
Assisted the UHG project team to pilot the functionality of Modern Hire, a self-scheduling interview software package. Troubleshoot technical user issues, assist in determining process flows, communication templates and identify feature enhancements.
Coached and mentored junior staff on HR policy’s and procedures, state and federal laws, AA/EEOC, OFCCP
Consulted with hiring manager, executive compensation and Human Capital Partners to create a great candidate experience and successful hire. Presented complex offers including equity - RSU’s, Stock Options, Annual and Sign-On Bonuses presenting offers in excess of $1M
Spok, Inc., - A critical communications company primarily for the healthcare industry
Talent Acquisition Manager, May 2018 – December 2020
Only Human Resources Professional onsite. First point of contact on all HR issues.
Revamped the onboarding program for the organization to engage new hires, giving them the tools they needed to be productive the first day
Hosted Benefit Vendor Fair, Blood Drives, Monthly Birthday and Anniversary celebrations
Implemented a Social Media strategy focused on increasing the company Employee Value Proposition. Significantly impacted Glassdoor reviews, CEO rating and overall company rating. Positively impacted the company brand, sense of community and belonging for employees.
Created monthly, quarterly and annual reports to understand time to fill metrics, applicant and hire sources and diversity reporting
Implemented a search firm vendor management program to capitalize on strategic relationships and streamline resume submissions. Decreased search firm spend 20+% quarter over quarter. Sought out new sources to identify talent ahead of the mainstream market and successfully hired talent from those sources.
Developed robust recruiting strategies to attract and find the best talent for positions that came out of the Long Range Plan (LRP) and repeated openings. Based upon forecast, put together recommendations that would help the team achieve business objectives.
Achieved 99.4% of the staffing plan in 2019 by developing innovative sourcing strategies, streamlining the interview process using behavioral based interviewing and effectively onboarding candidates.
Managed a team of talent acquisition resources answering day to day questions and providing strategic direction on veteran and diversity recruiting strategies.
Worked with HRIS Administrator to transform the current ATS to an interactive system to track a candidate’s experience.
Leveraged referrals, job boards, social media, LinkedIn Recruiter, Indeed Prime (Seek), Vettery, professional networks and other resources to increase application flow. Mined databases and pipelined candidates who would be considered for future roles.
oFrom the intake session with the hiring manager to the closing of the candidate; understood the needs of the position, assessed the candidate’s experience, education, training and skills and presented top tier candidates to the hiring manager.
oSkilled in preparing competitive and compelling offers; negotiated as required
oSkilled in using applicant tracking systems; requisition management, candidate workflow, communications, mining the database, etc.
oWorked with vendors to leverage cloud sourcing, Indeed to increase ROI, Vettery and Glassdoor
Medtronic, plc – A global leader in medical technology providing medical products that help improve and restore life. September 2005 – May 2018 - multiple roles
Talent Advisor
Trusted Advisor with Leaders, Hiring Manager and Employees. Participates in business and functional meetings, presenting quarterly data to HR Business Partners and ERG’s. Seeks to understand the business objectives, market and employee motivations to effectively coach and influence employees into new roles, team members into trying new sources and Hiring Manager’s in becoming an extension of the Talent Acquisition function.
Developed global talent acquisition strategies leveraging Talent Neuron (Gartner), resources and vendors available to identify top talent in the market. Worked in centralized and decentralized recruiting organizations, business or functionally focused.
Filled on average 18+ IT requisitions per month in 2017/18; Technical Architects, Mobile Device, Cyber Security, SAP, Project Managers, IT Managers, Program Managers. Experienced in pre-screening qualified, interested and available (QIA) candidates understanding their motivators to close and onboard them. Completed candidate summary’s for hiring manager review and consulted with them to short list candidates for interviews.
Developed strong diversity channels to market Medtronic and their openings. Leveraged social media to attract diverse applicant pools. Consistently highlighted by the Compliance Team (owners of the AAP) and given positive feedback as to the progress made in achieving AAP goals
Worked with supply chain, legal, contracts and the programs office to engage and secure strategic vendors to help us identify and engage candidates, contingency search firms and research company’s.
Co-Lead of the Pay Equity Legislation team. Facilitated monthly meetings, developed resources and training to incorporate pending legislation.
oWorked with the legal team to provide clarity on legislation,
Co-Lead of building out the Strategic Sourcing Team. Conducted research using CEB (Gartner) to define the service delivery model and work product. Leveraged the ATS as a repository of phone screened, qualified candidates. Identified the “Sourcer” profile, established a team to screen, interview and hire the team.
Talent Acquisition Consultant
Developed strong diversity channels to market Medtronic and their openings. Leveraged social media to attract diverse applicant pools.
Taleo implementation Core Team Member. Helped define business requirements and facilitated training of Talent Acquisition Specialists. First tier support for staff members to answer functionality questions and increase their productivity. Developed “How To” training reference documents for the team.
Led the Taleo Tips and Tricks daily/weekly system training sessions.
Developed effective recruiting streams and end to end staffing processes for high volume recruiting,
Developed a career development roadmap for individuals into and out of the Technical Support Center. Partnered across divisions to facilitate in role development opportunities allowing them to transition into new roles once the assignment was completed.
Responsible for driving the recruiting efforts during the AF Solutions integration between CryoCath and Ablation Frontiers. During the merger and acquisition helped foster a cohesive HR team assisting the TA and HRBP in navigating the organization.
Developed and executed a robust sales and sales support recruiting strategy for AF Solutions attracting talented individuals from the competition. This talent enticed the best sales individuals within their ranks and helped the business achieve outstanding sales results.
Partnered with the HR Business Partner to identify key talent in all functions across the organization who could help us integrate Covidien quickly.
Led the SQDM Sales build out in 2014 – Project 50. Secured funding, implemented a strong compliant recruiting plan and delivered sourced, screened and hired candidates for 50 cities within 50 days. Strong diversity candidate pools were achieved with outstanding hiring results.
Principal Talent Acquisition Specialist
Responsible for full cycle recruiting in the Cardiac Rhythm Disease Management (CRDM) division for engineering and related roles. This included all the subdivisions of Patient Management, Medtronic Energy Component Center, Profusion, etc.
Team member with a Master Black Belts who facilitated the work of “leaning” out the Talent Acquisition process: Completed Phase 1 of the Green Belt Certification
Developed meaningful reports and metrics to drive recruiting activity and performance. Data extrapolated from a variety of systems; Taleo, LinkedIn, AAP, etc. Developed the first TA Scorecard for Medtronic to gain insights on effective recruiting channels, days to fill, diversity and trending. Variations of the report are still being used today.
Led a team of TA Specialists to roll out video interviewing. Partnered across technical, administrative support staff, Talent Acquisition and Hiring Manager to effectively launch video interviewing for the organization.
Conducted OFCCP interview training for hiring manager and Talent Acquisition Specialists.
Talent Acquisition Partner for Redeployment Projects
Talent Acquisition Partner for the TYRX integration
APPLICANT TRACKING SYSTEMS AND OTHER RECRUITING TOOLS
Modern Hire, Talent Source, Talent Suite, Career Compass, Jobvite, Ultipro, Visio, Workday, Taleo, TimeTrade, Peoplesoft, Peopleclick/Peoplefluent, Brass Ring, PC Recruiter, Webhire and Resumix
EDUCATION and CERTIFICATIONS
BA, Human Resource Management, College of St. Thomas, St. Paul, Minnesota
SHRM – Senior Professional in Human Resources
Certified Instructor for Zenger-Miller FrontLine Leadership
Participant in Minnesota 100; a mentoring program for promising women leaders.
AWARDS
Dozens of BRAVO awards – Collaboration, Leadership, Innovation and Continuous Improvement
CEO Inclusion Award, Medtronic
CRM HR Excellence, Numerous Recognition Awards for coaching leaders, hiring managers on various recruiting and workforce topics
Successfully spearheaded an initiative to identify the company as a Great Place to Work in Minnesota – City Business
Recognized for implementing a high-quality creative Referral Program. Asked to present at the National Recruiting Conference
Recognition for Outstanding College Recruiting Program
Recognition for Recruiting Excellence, Compuware