Villa Rica, Georgia *****

347-***-****

ad0fkd@r.postjobfree.com

SUMMARY

Results-oriente operations

manager bringing expertise in

accounting, supply chain

management and marketing.

Successful at overseeing all areas

of daily operations and making

effective policy decisions to

positively impact business direction

and bottom line profits.

SKILLS

• Staffing Oversight

• Staff Supervision

• Federal Regulations

• Compliance Management

• Strategic Planning

• Inventory Monitoring

• Report Writing Experience

• Safety Protocol

• Supervisory Role Background

• Expense Tracking

• Customer and Vendor Relations

Knowledge of Performance

Tracking

•

Outstanding Communication

Skills

•

• Document Flow Coordination

• Data Management

• Customer Service Management

• Cost Control

• Administrative Management

Sharida Karim

EXPERIENCE

April 2023 - Current

Regional Operations Manager Clay consulting LLC GA,TN,FL,SC January 2010 - Current

Whitening Technician Rocstarsmiles, Queens Jamaica

• AR

• KPI

• Profit & Loss reports

• Conflict resolution

• Training medical support staff

• Veteran Compensation & Pension exam assessments

• Manage schedules for 45+ providers

• Onboard /Off boarding employees

• New clinic set up

Performed routine inspections of facilities within the region in order to identify potential safety hazards or maintenance needs.

•

• Order clinic groceries

• Meeting reports deadline due by VA obtain missing documentation

• Coordinate schedules

• Order biweekly lunches

• Frequent travel at 80%

• Interior decorating clinics

• Human Resources

• Morning Huddles

• Talent acquisition specialist

• Company credit card submission report

• Interaction with veteran population -VA specialist Ensured compliance with all applicable laws and regulations regarding operational activities.

•

Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.

•

Developed marketing strategies and campaigns to increase brand awareness.

•

Created content for various digital channels, including website, social media and email.

•

Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.

•

Conducted market research to identify consumer trends and preferences.

•

Organized promotional events such as conferences, trade shows and product launches.

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Implemented creative advertising tactics across multiple platforms to maximize visibility.

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Collaborated with sales team to develop targeted promotions and incentives programs.

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Established pricing strategies for new products by analyzing competitive landscape.

•

• Inventory Management

• Quality Assurance

• Recruitment and Hiring

• KPI Tracking

• Schedule Management

• Performance Improvement

• Business Forecasting

• Financial Oversight

• Customer Retention

• Resource Allocation

• Revenue Generation

• Sales Tracking

• Employee Development

• Data Analysis

• Team Building and Leadership

• Program Optimization

• Employee Motivation

• Staff Scheduling

• Database Maintenance

• Customer Relations

• Sales Coaching

• Inventory Control

• Market and Competitor Research

• Systems Implementation

• Calendar Management

• Goal Setting

• Budget Control

• Human Resources

• Cost Reduction

Desktops, Laptops, and Mobile

Devices

•

• Staff Hiring

• Business Development

• Financial Management

• Business Leadership

• Staff Development

• Product Promotion

• Marketing Strategies

• Process Improvements

• Teamwork and Collaboration

• Operations Management

• Content Workflow

• Direct Sales

• Recruitment

October 2021 - October 2023

District Manager Diamond Braces

October 2017 - September 2020

Surgical Assistant A&E Dentistry Bayside, NY

Developed and implemented operational procedures to ensure quality standards are met.

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Performed cost analysis for various projects to determine budget requirements.

•

Directed operations staff by providing guidance, training, and support in order to meet company objectives.

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Maintained accurate inventory records to track stock levels and minimize costs.

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Established effective relationships with vendors to negotiate pricing and secure materials needed for production.

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• Tri state, Manage 8 Offices -70+ employees

• Make employee schedules

• Patient Office visit-Provide solutions for financial issues & compliance

• Supply orders+inventory

• Bank deposits daily

• Itero scanning skills

• Travel at 75%

• Forming strong relationships between dentists in the area for referrals

• Aging reports

Ensured that all stores met their monthly targets by providing guidance and support as needed.

•

Planned budgets based on forecasted sales figures and monitored expenses throughout the year.

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Negotiated contracts with suppliers to obtain favorable terms for the district's stores.

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Monitored local market conditions to determine competitive trends and adjust strategies accordingly.

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Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.

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Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.

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• Extensive analysis and reporting

• Fee presentation

• Marketing & Social media management

• Financial, Accounting & Payroll

• Reviewing commission bonuses

Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.

•

Conducted regular store visits to ensure compliance with company policies, standards, and regulations.

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Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.

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Assisted the dentist in preparing and providing surgical dental treatments, such as root canals, extractions, implants, and periodontal surgery.

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Prepared patient for surgery by taking medical history, recording vital signs, and administering local anesthetic.

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Set up instruments and equipment for surgical procedures according to established protocols.

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August 2013 - December 2016

Dental Assistant/Marketing Coordinator/Personal Assistant Olga Bukholts

Provided post-operative instructions to patients regarding care of oral tissues and wound healing.

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Maintained sterilization techniques to ensure a safe environment for both staff and patients.

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Performed routine laboratory tasks including impressions, x-rays, and charting of teeth.

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• Assisted with intraoral photography during examinations or surgeries.

• Monitored vital signs during treatment to ensure patient safety. Educated patients on proper brushing and flossing techniques before or after surgeries.

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Organized charts accurately with all necessary information prior to patient visits.

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Developed and implemented successful social media campaigns to support company objectives.

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Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.

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• Managed the daily operations of all assigned social media accounts. Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.

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Collaborated with other departments to ensure brand consistency across all channels.

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Processed insurance claims and submitted them electronically to the appropriate payer.

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• Prepared patient statements for payment of services rendered. Verified insurance coverage and benefits for each patient prior to treatment.

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Resolved billing discrepancies with insurance companies in a timely manner.

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• Perfect Smiles Orthodontics

Assisting the Doctor with all Procedures, Recording patient treatment plan

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Taking Orthodontic records (Photos, Impressions,Panoramic and cephalometric x-rays and Digital impressions (Itero proficient)

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• Inventory Control,Sterilization

• Working with lingual appliances/brackets

Conducting all production with cases for the lab and in office lab work(essix retainers made in house)

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• Four Handed Chair side Assisting

• Insurance coding and billing

Door to Door Marketing fabricating spread sheets and gifting ideas and delivering gifts for each office visited

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• In charge of social media managing

• Utilizing basic programming and web design skills to enhance SEO Handling the doctors travel plans domestic and international as per seminars and schedules

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Manage doctors, calendar, email, mail, and phone messages – keep her on track

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Ensuring timely preparation and processing of expense reports and invoices and review expenses submitted to both leaders and evaluate for approval

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• Organize Internal And External Business Meetings, Making All January 2009 - February 2013

Orthodontic Assistant/Office Manager/Front Desk Dr. Susan E. Berey DMD Med New York, New York

May 2007 - February 2011

Internet Manager/Swap Assistant Star Toyota, Bayside York Necessary Arrangements Including Sending Invitations, Booking Rooms And Arranging Catering.

Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.

•

Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.

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Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

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• Educated patients on proper oral hygiene techniques and habits. Conducted routine maintenance of equipment used in dentistry operations.

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• Took digital X-rays of teeth using radiographic equipment.

• Seating patients, mixing Alginate/PVS Materials,Pouring up Molds

• Taking Panoramic x-rays, Sending out lab work

• Reviewing treatment card,Giving instructions for new patients Answering Phones, filling, taking inventory, tray Setup and Sterilization Procedures Four Handed Chair side Assisting,Indirect bonding experience

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Reviewing consultation's treatment fees/payment options .Selling the value of the business and treatment cost

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• Educating patients on the value of their Orthodontic/Dental care Organize Internal And External Business Meetings, Making All Necessary Arrangements Including Sending Invitations, Booking Rooms And Arranging Catering

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• Managing Real Estate Requests

• Updating internet specials,Sales, Training,Greeting Customers

• Updating Car Inventory

• Assisting General Manger & Owner with payroll and bonuses

• Generating the numbers for Sales Personnel

• Modeling for dealership magazines

• Reputation Management, Initial rankings reports

• Analyze Google Analytics

• Utilize basic programming and web design skills to enhance SEO. Developed and implemented a comprehensive online marketing strategy to increase website traffic.

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• Created, edited, and optimized SEO content for webpages. Maintained up-to-date knowledge of best practices in search engine optimization.

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Collaborated with designers, developers, and other stakeholders throughout the design process.

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• Implemented tracking systems for analytics reporting purposes. EDUCATION AND TRAINING

January 2010

Bachelors Degree Business Management

New York University

Certified Dental Assistant

New York Dental and Medical School

Contact this candidate