MICHELLE

BLACKMAN

ad0fiq@r.postjobfree.com

202-***-****

Washington, DC 20006

SKILLS

Excellent written and verbal communication

Flexible and adaptable

Team player

Creative thinker

Problem Solver

Patient Educator

Facilitator

Word, Excel, PowerPoint and Google Sheets

Recruitment and strong leadership

Strong customer service

EDUCATION

UNIVERSITY OF THE DISTRICT OF COLUMBIA

Washington DC

BS: Public Health/Health Education

Summa Cum Laude, GPA: 9, Dean's List, Student President of the Public Health/Health Education Club Degree pending clearance of required classes.

Woodrow Wilson/Jackson Reed Senior High School

Washington, DC • 06/1984

High School Diploma

JROTC Army Division Sergeant 1st Class Required academic classes

CERTIFICATIONS

Mental Health First Aid (Active) Certified Pool Operator (Active) Lifeguard Instructor (Active) Water Safety Instructor (Active) CPR/AED (Active) USA Competitive Swim Coach DCIAA Athletic Coach American Swimming Coaching Association (ASCA) NFHS (Archery, Girls Lacrosse, Swimming and Diving, Bowling) Motivational Interviewing

Trauma Informed Care

40 hours - Community Health Worker

40 hours - Domestic Violence Advocate 20 hours - Domestic Violence Liaison (DC Safe/MPD)

ARTAS Case Management

Project Echo Opioid Addiction Treatment

UDC Urban Soilless Agriculture Tech UDC Sustainable Food Production Tech UDC Urban Agriculture Tech I&II

PROFESSIONAL SUMMARY

Compassionate and empathetic professional skilled in crisis intervention, patient education, and non-clinical case management. Experienced in providing patient support and education/prevention specializing in the areas of domestic violence, and sexual assault. Highly organized, detail-oriented with exceptional customer service and interpersonal skills.

WORK HISTORY/VOLUNTEER

METROPOLITAN POLICE DEPARTMENT - DC, DOMESTIC VIOLENCE LIAISON

Washington, DC • 01/2023 - Current

Provide on-scene Domestic Violence-related resources and information to victims including safety planning and emergency shelter while riding with MPD Officers

Disseminate domestic violence resources and materials while on scene

Inform victims about services available to them through partnering organizations

Make formal referrals to partnering agencies to request coordinated crisis intervention services of any victim of Intimate Partner Violence using the following factors in determining if a victim is in immediate danger

DC Department Of Parks And Recreation - Lifeguard/Certified Pool Operator/Water Safety Instructor/Lifeguard Instructor/USA /ASCA Competitive Swim Coach

Washington, DC • 06/2019 - Current

Provide a safe and fun environment for the public at all 35 public pools and aquatic centers

Prevent drownings and accidents through the enforcement of policies, rules and safety protocols

Minimize risks and dangerous practices from patrons

Enter water to rescue patrons in distress; resuscitate by administering CPR/First Aid/Basic Life

Maintain water chemistry according to DOH standards

Troubleshoot facility concerns with excellent customer service skills

Problem solve and de-escalate to protect the public and staff when issues arise

Ensure all chemicals are stocked, available and in their labeled area to prevent any hazards to the public and staff

Work with the Aquatics Manager to consistently improve facility procedures and standards

Instruct and promote water safety techniques to the District of all ages including infants, seniors and the physically challenged to educate and prevent drownings

Instruct and promote Lifeguard classes to future lifeguards for the purpose of employment with DPR and emergency life skills

Teach and promote CPR/First Aid/Basic Life Support to the District and employees within the DPR's Recreation Division to respond to emergencies with the public

Coach high quality and competitive swim techniques to youths 5-18 years old to compete both locally and nationally within Potomac Valley Swimming and USA Swimming

Plan, organize, implement and evaluate aquatic programs to provide safety, confidence and a healthy lifestyle to District residents.

DC Department of Parks, Recreation - Recreation Specialist

Washington, DC • 02/2021 - 09/2021

International Lifeguard Training Program Stretch Assignment with Temporary Promotion (CS 9)

Use critical, analytical and creative skills to recruit, train and hire for summer Aquatics programs

Instruct potential Lifeguard candidates on critical lifesaving/rescue skills including CPR/First Aid/BLS

Provide course information, training guidelines and training materials on Lifeguard training courses

Set up interviews and prepares clients for onboarding procedures

Plan, organize and implement and instruct Customer Service Representative (CSR) training in accordance with DPR's standard

Assess, analyze program data to examine the effectiveness and efficiency of the training program for future usage through Excel and RecTrac

Institute for Public Health Innovation - Community Health Worker/Case Manager

WASHINGTON, DC • 05/2015 - 06/2019

Provide a unique understanding of experience, language, culture and socioeconomic reality of vulnerable communities dealing with Domestic Violence, Sexual Assault, Human Trafficking, HIV/Hep-C, Homelessness and Opioid Addiction

Improve health outcomes through an understanding of populations by addressing social conditions that impact healthy outcomes

Create patient-centered infrastructure and resources that address social determining barriers to decrease health disparities

Provide tools and resources to navigate the health care system to ensure self-efficacy

Conduct outreach through home visits, telehealth and teleconferencing if needed meeting clients where they are

Use proactive and self-directed investigation skills to locate clients who are lost to care and not in compliance with treatment for communicable diseases

Utilize personal knowledge of the clients population and geographic area to engage and find hard to reach clients

Assist and explain all documents including TPO's, PO's, Anti-stalking

Conduct presentations and facilitate workshops on a multitude of chronic health issues with Microsoft PowerPoint Animation

Create and provide evidence-based data to support sustainable funding and public health policy making

Engage Stakeholders and share program feedback to provide input on perspectives and values about the program

Collect, review and input data into Careware (DOH) and utilize Excel, Word, Google Sheets and Outlook daily

Provide advocacy and support to survivors and children of survivors of intimate partner violence, stalking, and sexual assault

Provide crisis intervention/mediation

Educate clients about the dynamics of domestic violence and sexual assault with options and available resources

Maintain relationships with referral agencies

Assist clients in identifying needs and assist clients in safety planning when they are ready

Facilitate support groups as needed

Assist clients with navigating the criminal justice system

Advocate on behalf of the client during court hearings if called upon.

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