Domestic Violence Advocate/Liaison/CHW
Resume:
MICHELLE
BLACKMAN
**********@*****.***
Washington, DC 20006
SKILLS
Excellent written and verbal communication
Flexible and adaptable
Team player
Creative thinker
Problem Solver
Patient Educator
Facilitator
Word, Excel, PowerPoint and Google Sheets
Recruitment and strong leadership
Strong customer service
EDUCATION
UNIVERSITY OF THE DISTRICT OF COLUMBIA
Washington DC
BS: Public Health/Health Education
Summa Cum Laude, GPA: 9, Dean's List, Student President of the Public Health/Health Education Club Degree pending clearance of required classes.
Woodrow Wilson/Jackson Reed Senior High School
Washington, DC • 06/1984
High School Diploma
JROTC Army Division Sergeant 1st Class Required academic classes
CERTIFICATIONS
Mental Health First Aid (Active) Certified Pool Operator (Active) Lifeguard Instructor (Active) Water Safety Instructor (Active) CPR/AED (Active) USA Competitive Swim Coach DCIAA Athletic Coach American Swimming Coaching Association (ASCA) NFHS (Archery, Girls Lacrosse, Swimming and Diving, Bowling) Motivational Interviewing
Trauma Informed Care
40 hours - Community Health Worker
40 hours - Domestic Violence Advocate 20 hours - Domestic Violence Liaison (DC Safe/MPD)
ARTAS Case Management
Project Echo Opioid Addiction Treatment
UDC Urban Soilless Agriculture Tech UDC Sustainable Food Production Tech UDC Urban Agriculture Tech I&II
PROFESSIONAL SUMMARY
Compassionate and empathetic professional skilled in crisis intervention, patient education, and non-clinical case management. Experienced in providing patient support and education/prevention specializing in the areas of domestic violence, and sexual assault. Highly organized, detail-oriented with exceptional customer service and interpersonal skills.
WORK HISTORY/VOLUNTEER
METROPOLITAN POLICE DEPARTMENT - DC, DOMESTIC VIOLENCE LIAISON
Washington, DC • 01/2023 - Current
Provide on-scene Domestic Violence-related resources and information to victims including safety planning and emergency shelter while riding with MPD Officers
Disseminate domestic violence resources and materials while on scene
Inform victims about services available to them through partnering organizations
Make formal referrals to partnering agencies to request coordinated crisis intervention services of any victim of Intimate Partner Violence using the following factors in determining if a victim is in immediate danger
DC Department Of Parks And Recreation - Lifeguard/Certified Pool Operator/Water Safety Instructor/Lifeguard Instructor/USA /ASCA Competitive Swim Coach
Washington, DC • 06/2019 - Current
Provide a safe and fun environment for the public at all 35 public pools and aquatic centers
Prevent drownings and accidents through the enforcement of policies, rules and safety protocols
Minimize risks and dangerous practices from patrons
Enter water to rescue patrons in distress; resuscitate by administering CPR/First Aid/Basic Life
Maintain water chemistry according to DOH standards
Troubleshoot facility concerns with excellent customer service skills
Problem solve and de-escalate to protect the public and staff when issues arise
Ensure all chemicals are stocked, available and in their labeled area to prevent any hazards to the public and staff
Work with the Aquatics Manager to consistently improve facility procedures and standards
Instruct and promote water safety techniques to the District of all ages including infants, seniors and the physically challenged to educate and prevent drownings
Instruct and promote Lifeguard classes to future lifeguards for the purpose of employment with DPR and emergency life skills
Teach and promote CPR/First Aid/Basic Life Support to the District and employees within the DPR's Recreation Division to respond to emergencies with the public
Coach high quality and competitive swim techniques to youths 5-18 years old to compete both locally and nationally within Potomac Valley Swimming and USA Swimming
Plan, organize, implement and evaluate aquatic programs to provide safety, confidence and a healthy lifestyle to District residents.
DC Department of Parks, Recreation - Recreation Specialist
Washington, DC • 02/2021 - 09/2021
International Lifeguard Training Program Stretch Assignment with Temporary Promotion (CS 9)
Use critical, analytical and creative skills to recruit, train and hire for summer Aquatics programs
Instruct potential Lifeguard candidates on critical lifesaving/rescue skills including CPR/First Aid/BLS
Provide course information, training guidelines and training materials on Lifeguard training courses
Set up interviews and prepares clients for onboarding procedures
Plan, organize and implement and instruct Customer Service Representative (CSR) training in accordance with DPR's standard
Assess, analyze program data to examine the effectiveness and efficiency of the training program for future usage through Excel and RecTrac
Institute for Public Health Innovation - Community Health Worker/Case Manager
WASHINGTON, DC • 05/2015 - 06/2019
Provide a unique understanding of experience, language, culture and socioeconomic reality of vulnerable communities dealing with Domestic Violence, Sexual Assault, Human Trafficking, HIV/Hep-C, Homelessness and Opioid Addiction
Improve health outcomes through an understanding of populations by addressing social conditions that impact healthy outcomes
Create patient-centered infrastructure and resources that address social determining barriers to decrease health disparities
Provide tools and resources to navigate the health care system to ensure self-efficacy
Conduct outreach through home visits, telehealth and teleconferencing if needed meeting clients where they are
Use proactive and self-directed investigation skills to locate clients who are lost to care and not in compliance with treatment for communicable diseases
Utilize personal knowledge of the clients population and geographic area to engage and find hard to reach clients
Assist and explain all documents including TPO's, PO's, Anti-stalking
Conduct presentations and facilitate workshops on a multitude of chronic health issues with Microsoft PowerPoint Animation
Create and provide evidence-based data to support sustainable funding and public health policy making
Engage Stakeholders and share program feedback to provide input on perspectives and values about the program
Collect, review and input data into Careware (DOH) and utilize Excel, Word, Google Sheets and Outlook daily
Provide advocacy and support to survivors and children of survivors of intimate partner violence, stalking, and sexual assault
Provide crisis intervention/mediation
Educate clients about the dynamics of domestic violence and sexual assault with options and available resources
Maintain relationships with referral agencies
Assist clients in identifying needs and assist clients in safety planning when they are ready
Facilitate support groups as needed
Assist clients with navigating the criminal justice system
Advocate on behalf of the client during court hearings if called upon.
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