Customer Service Warehouse Associate

Quitravun Bogan

Stone Mountain, GA ***** • 678-***-**** • *******@*****.***

Professional Summary

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to pounds. Team-oriented warehouse professional to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.

Skills

Material Handling

Warehouse Operations

Tractor Operation

Investigative Auditing

Microsoft Office

Assembly and Production

Occupational Health and Safety

Supply Chain Improvement

Materials Handling and Transport

Inventory Management and Planning

Enter Data

Organization and Categorization

Work History

Warehouse Associate, 03/2021 to 04/2023

Cargill – Atlanta, GA

Cleaned and maintained warehouse in compliance with OSHA safety standards.

Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

Collaborated with various departments to manage timely delivery of orders and avoid delays.

Loaded, unloaded, and moved material to and from storage and production areas.

Warehouse Associate, 03/2020 to 03/2021

Gerber – Summerville, SC

Cleaned and maintained warehouse in compliance with OSHA safety standards.

Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

Collaborated with various departments to manage timely delivery of orders and avoid delays.

Loaded, unloaded, and moved material to and from storage and production areas.

Confirmed accuracy, quality and quantity of materials received and listed on BOL.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Warehouse Associate, 11/2018 to 04/2019

Fed Ex Ground – Mechanicsburg, PA

Cleaned and maintained warehouse in compliance with OSHA safety standards.

Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

Collaborated with various departments to manage timely delivery of orders and avoid delays.

Loaded, unloaded, and moved material to and from storage and production areas.

Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Utilized forklift or pallet truck to load, unload, transport and store goods.

Partnered with representatives from different carriers to arrange materials shipments.

Handled day-to-day shipping and receiving overseeing more than 500 packages per day.

Warehouse Packer, 01/2016 to 01/2018

Amazon – Atlanta, GA

Greeted store customers and discussed needs.

Compiled reports of cost factors such as labor, production and equipment.

Safely and securely loaded items to prevent damage during transport.

Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Responded proactively and positively to rapid change.

Education

High School Diploma: 05/2018

Shiloh High School - Snellville, GA

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