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Registered Pharmacist Customer Service

Location:
Johannesburg, Gauteng, South Africa
Salary:
7500
Posted:
October 18, 2023

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Resume:

Curriculum Vitae of

OLGA MOFOKENG

ad0f3y@r.postjobfree.com I 071-***-****

Identity Number: 820**********

Driver’s License: Code 8

Criminal Record: No

Address: 638B Madiba Street, Meadowlands zone 2,

Soweto, South Africa

Notice Period: 1 Week

Personal Statement

I thrive in challenging, fast paced environments where my project management, creativity and marketing research skills can directly affect how services are communicated and delivered to consumers. I am known for my ability to quickly establish trust with employees and project collaborators, mediate disputes and motivating others into action. In addition, I have a solid multi-tasking, organizational and decision making skills that make an immediate positive contribution to your company.

My long term career goal is to learn and grow my specialist skills and abilities, whilst utilizing the extensive experience gained over the years to best serve both my employer and the organization at large.

Work Experience

Fezhealth Pharmacy

Pharmacy Assistant (2022 – to Date)

Nature of Business: Dispensing of Medication

Responsibilities

Operating the cash register

Ensure clerical work is done and up to date

Handle money transactions

Answering of phone calls

Assist registered pharmacist with selling and preparing medication to patients

Establish and maintain patient profiles

Stock and take inventory of prescription and over the counter medications

Prepare insurance and medical aid forms

Clean pharmacy equipment; help with the maintenance of equipment and supplies

Meadowlands Family Pharmacy

Pharmacy Assistant (February 2013 – 2018)

Nature of Business: Pharmaceutical

Responsibilities

Operating the cash register

Ensure clerical work is done and up to date

Handle money transactions

Answering of phone calls

Assist registered pharmacist with selling and preparing medication to patients

Establish and maintain patient profiles

Stock and take inventory of prescription and over the counter medications

Prepare insurance and medical aid forms

Clean pharmacy equipment; help with the maintenance of equipment and supplies

Reason for leaving: I am looking for a career growth outside the company as I have been with them for five years.

Reference: Mr. T.R. Mabunda

011-***-**** / 082-***-****

Greenside Marketing

Promoter (2009 – 2012)

Nature of Business: Marketing and Promotions

Responsibilities

Identity interest and qualified customers in order to provide them with additional information

Prepare and alter presentation contents to target specific audiences

Practice demonstrations to ensure they run smoothly

Demonstrate and explain products, methods, or services in order to persuade customers to purchase products

Provide product information

Reason for leaving: Company underwent restructuring. Reference: Ms. Tshego

011-***-****

Acnielsen Media Research

Research officer (2006 – 2008)

Nature of Business: Marketing

Responsibilities

Use appropriate and creative methodology to design and manage a research project

Design and write questionnaire and surveys

Data collection and analysis

Project management

Gather information by directing and carrying out fieldwork Reason for leaving: This was a part time position

Reference: Mr. E. Leburu

011-***-****

African Bank

Marketing and Sales consultant (2004 – 2006)

Nature of Business: Call Centre

Responsibilities

Obtain client information by answering telephone calls

Maintains communication equipment by reporting problems

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures

Establish policies by entering client information

Determines eligibility by comparing client information to requirements Reason for leaving: Contract Position

Reference: Ms. N. Kgabo

079-***-****

Johnic Publishing Company

Receptionist (2002 – 2004)

Nature of Business: Publishing

Responsibilities

Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries

Maintain security by following procedures; monitoring logbook; issuing visitor badges

Maintain telecommunication system by following manufacturer’s instructions for house phone and console operation

Maintain safe and clean reception area by complying with procedures, rules and regulations

Maintain continuity among work teams by documenting and communicating actions, irregularities and continuing needs

Reason for leaving: Part-time position

Education

UNISA – ABET (Adult basic education and training) still studying Johnson and Johnson Academy: Pharmacy assistant (Jan 2013 – Dec 2015) Oaks College: Call centre – modules: Ms word, Filing, Typing, Answering (6 Month course)

ALISON – DIPLOMA in pharmacy technician

ALISON – CERTIFICATE in management & administration medicines Skills Matrix

Business writing and phone etiquette

Ms. Word, Powerpoint, Excel

Languages

English (Speak, Read and Write)

Setswana (Speak, Read and Write)

Zulu (Speak, Read and Write)



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