Customer Service Order
Resume:
GIORGINA ACEVEDO
ad0f3m@r.postjobfree.com 786-***-**** Houston, TX, 77015
Summary
Energetic Cashier with 3 years of experience assisting customers in of a store experience settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.
Motivated cashier with 3-year track record of success in providing exceptional service and sales support in any environments. Offering superior helping and supporting abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success.
Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Welcoming and intelligent worker with proven history of accuracy, efficiency and punctuality. Skilled at any type of skills with great attention to detail and organization skills. Resourceful and outgoing professional with training in POS software.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Skills
Coin counting
ID verification
Payment processing
Cash register operation
Credit and cash transactions
Security monitoring
Cash management
Loss prevention
Issue resolution
Customer order recording
Customer greeting
Scanner operations
Cash counting machine operations
Customer assistance
Product recommendations
Experience
Little Caesar Enterprises Inc. North Miami Beach, FL
Cashier
09/2020 – 04/2021
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Resolved issues with cash registers, card scanners and printers.
Received payments for the pizzas sales and issued receipts.
Monitored sales events, added new merchandise and rang up purchases.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues regarding customer complaints and escalated worsening concerns to cashier for remediation.
Trained new employees in cashiering procedures, offering assistance in resolving any type of issues.
Operated cash register, collected payments and provided accurate change.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Inspected items for damage and obtained replacements for customers.
Promoted specific item options to drive sales and achieve add-on purchases.
Scanned customer purchases, supporting transactions to streamline sales process.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed many transactions per day with exceptional accuracy.
Welcomed customers, offering assistance to help find necessary store items.
Trained new team members in cash register operation, stock procedures and customer service.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Hollister North Miami Beach, FL
Cashier
08/2021-10/2021
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Resolved issues with cash registers, card scanners and printers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Monitored sales events, added new merchandise and rang up purchases.
Trained new team members in cash register operation, stock procedures and customer service.
Learned roles of other departments to provide coverage and keep store operational.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Assisted customers with account updates, new service additions and promotional offers.
Welcomed customers, offering assistance to help find necessary store items.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Operated cash register, collected payments and provided accurate change.
Promoted specific item options to drive sales and achieve add-on purchases.
Scanned customer purchases, supporting transactions to streamline sales process.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Inspected items for damage and obtained replacements for customers.
Education
North Miami Senior High School North Miami, FL
High School Diploma
Expected in 06/2021
Activities
I relay concepts and ideas between English and Spanish and are usually hired for meetings, fields trips, competition, etc...
Additional Information
Volunteer Work
Greynolds Park Elementary School, assisted with the children's homeworks.
Future Camp, being a leadership, have some skills with the communication also solving any problem-solving.
Jackson North Medical Center, assisted patients with a Spanish interpreter, helping with the schedule with som of the new and old employees, assisted the manager of my area which is Housekeeping also helping with a administration tasks, etc...
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