Customer Service Sales Associate

Francisco Eleuterio Salinas Jr.

**** ******* **. *******, ***** 78572 • ad0f1s@r.postjobfree.com • 956-***-**** BACKGROUND

Experienced eyewear sales associate with four and a half years of customer service experience. The primary responsibility of my position is curating a wide selection of quality prescription eyeglasses and lenses to meet patients' unique vision needs and fulfill their prescriptions precisely. I am seeking a full-time position that will allow me to utilize my extensive sales experience, computer knowledge, and excellent customer service skills. EDUCATION

University of Texas Rio Grande Valley. Edinburg, Texas.

- Bachelor’s Degree in Biological Sciences (Awarded May 2022)

- 3.4 Cumulative GPA / 3.2 Overall Science GPA

International Baccalaureate Programme. McAllen, Texas.

- IB Diploma Programme Completion (Awarded May 2017) PROFESSIONAL EXPERIENCE

Bella Vista Eye Care PLLC. Pharr, Texas.

Ophthalmic Technician (January 2019 - December 2021)

- Screened patients in conjunction with an optometrist by using modern optometric equipment.

- Conducted specialty screenings to evaluate patients for glaucoma and macular degeneration,

- Compiled patient information into a medical records system to craft detailed patient histories over time.

- Billed patient examinations, material orders, and medical evaluations through our electronic billing systems Optical Sales Associate (January 2022 - Present)

- Communicated with customers on the sales floor to generate profit through our ophthalmic frames and sunglasses sales.

- Fit and adapted lenses, frames, and contacts to minimize refractive errors and ensure no issues along the line for the customer and the business.

- Repaired eyewear and made adjustments for our patients, including screw replacements, temple adjustments, and nose pad cleanings.

CERTIFICATIONS AND DISTINCTIONS

- Eagle Scout

- CPR Certified

- Wilderness First Responder Certified

- Emergency Medical Technician Basic Life Support Certified

- Proficient in Microsoft Office including the use of Word, Excel, and PowerPoint.

- Proficient in social media content creation on platforms such as TikTok and Instagram.

- 90 words per minute typing speed

SOFT SKILLS

- Organized - Microsoft Office and meticulous patient chart updating on an electronic record system.

- Team Player - Accustomed to creating a work environment that is mutually beneficial for management and employee.

- Leadership Experience - Training other sales associate to generate high-yield returns on their sales through technique.

- Time Management - Accustomed to scheduling, tracking patient information, special cases, and appointments. PERSONAL INTERESTS

- Social Media Management

- Photography

- Personal Fitness and Wellness

- Specialty Coffee

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