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Customer Service Grocery Retail

Location:
Fresno, CA
Posted:
October 16, 2023

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Resume:

Marjorie Santer

*** *. ****** ***., ******, CA. *3710

Phone: 559-***-****

E-mail: ad0ezm@r.postjobfree.com

Objectives & Summary

To use my customer service experience and training to obtain a position working in grocery/retail, bookkeeping or other office/clerical assignments. Am highly energetic, outgoing and detail-oriented. Have handled multiple responsibilities simultaneously while providing exceptional customer service. Accomplishments

Recipient of Multiple Double President’s Awards

Awarded Multiple Merit Increases

Exceptional Work Performance/Valuable Asset in Various Departments – customer service, checking, pharmacy and back-up bookkeeping

Education

Sierra High School Graduate, Tollhouse, CA - 1989

Two Years General Education Courses, Fresno City College, Fresno, CA Experience/Skills/Employment History

Hobby Lobby – 11/2022 to present

Back-up bookkeeper, cashier, stocking supplies, and inventory. NIACC-Avitech Technologies - 12/2020 to 10/2022

Quality Control Specialist-assessing products, inspecting and updating part manuals.

Purchasing Agent-purchasing inventory and non-inventory items, keeping good vendor relationships.

Parts Clerk-entering all paperwork into the computer, pulling orders, updating work orders. Amazon – 4/2020 to 12/2020

Stower-scanning product appropriately placing it in the correct position in the AR robots.

Outbound-selecting, packing, and shipping orders. Costco (Clovis) – Front End Assistant – 5/2015 to 2/2020

Multiple tasks of front-end work and numerous other departments Vons/Safeway - Customer Service/Checker – 8/1997 to 4/2015

Cash handling accuracy, mathematical aptitude, organized, strong communication skills.

Educated customers on product and service offerings.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Experienced in running the front end of store.

Offered direction and gave constructive feedback to motivated team members.

Worked to maintain all safety standards.

Assisted in mentoring new Courtesy Clerks.

Flexible and quick to respond in handling unexpected problems.



Contact this candidate