Human Resources Business Finance

STEVEN C. BIANCALANA

*************@*****.*** 815-***-**** (cell), 21130 Peach Rd., Canby, Or. 97013

Education

Columbia College- Elgin, IL.

Masters Art of Teaching; Graduated October 2015, GPA: 4.0

Columbia College – Freeport, Freeport, IL

Masters of Business Administration in Human Resources; Graduated December 2013

Columbia College – Freeport, Freeport, IL

Bachelor of Science; Business Administration in Human Resources; Graduated October 2011 GPA: 3.5/4.0

Parks Aeronautical Institute - East St. Louis, IL. Aeronautical Engineering

University of Colorado – Denver, Colorado

Areas of concentration: Marketing, Accounting and Business Finance Computer Science: September 1986 GPA: 3.5

Professional Experience

(September 2021 to May 2022) Special Educator U-46 School District, Laurel Hill Elementary School

Assist teachers teach special education students and main stream students. Test reading and math abilities for students.

(August 2017 to November 2017) Adjunct Instructor, Elgin Community College

Teach COL. 101. Fulfill all responsibilities related to teaching this class.

(March 2017 to September 2021) Special Educator U-46 School District, Harriet Gifford Elementary School

Assist teachers teach special education students and main stream students. Test reading and math abilities for students.

(2016 to March 2017) Special Educator, Carl Sandberg Junior High School, Community

Consolidated School District 15

Assist teachers teach special needs students and main stream students. Teach Algebra, Science, And ELA. Work as substitute teacher as the need presented itself.

(2015-2016) Paraprofessional, Arroyo High School, San Lorenzo Unified School District,

San Lorenzo, Ca.

Teaching Low to high needs special education students and main stream students with learning and or emotional disabilities

•Ensured students understood curriculum and supported students that needed extra assistance, which resulted in increased reading and writing comprehension and test scores.

•Worked closely with all teachers to ensure curriculum was being met and lessons were being delivered

•Adopted distinctive teaching methodologies, documented all lessons, organized informative group discussions, and mentored troubled students.

Steven Biancalana (Page 2)

(2012 to 2014) Jeppesen, A Boeing Company, Lombard, IL.

Airside Warehouse Supervisor

Floor supervisor responsible for staff of eighteen. Coordinating efforts between revisers and delivery drivers, insuring all materials are delivered to airlines on time. Training all new people.

Trained in Six Sigma and Crucial Conversations

(2010 to 2011) Pizza Hut, Madison, WI

\ Area Coach

Franchise group assigned to oversee 5-6 operations (250 employees) in the Chicago area.

•Recruit, Train, Develop staff members including managers.

•Design training program and assist in training, establish criteria to prepare trainee to successfully complete supervisor, assistant manager, and operations manager reviews.

(2007-2009) Papa Murphy’s International, Vancouver, WA Area Supervisor, Company Store Division

Selected to open five new stores and oversee up to 18 company stores which were challenged with declining sales and profitability and inefficient management.

•Responsible for all HR activities for all 18 company owned stores, including conflict resolution, food and facility safety compliance and employee seminars, record keeping, and maintaining HR policies.

•Formulated a plan to tackle management and staffing concerns, customer satisfaction issues, and consistency and quality of product.

•Increased sales in Wisconsin market by $3,000 (Average Weekly Sales) per store

•Opened two new stores in central Illinois with sales of $25,000 per week, exceeding expectations of $8,000

•Designed and implemented employee incentive programs to increase productivity and customer satisfaction

•Recruited, Trained, and developed all managers, including multi-unit manager

•Developed a quality management team and monitored, evaluated and counseled staff of over 100 employees, based on quality service and product in Central Illinois which:

•Increased average weekly sales by 10%, unit sales 14.1% and transactions 13% over 2008

•Resulted in 0% turnover in one store for 2007 and in 2010 resulted in less than 50% overall and 0% for management for all stores

•Increased guest survey scores which averaged 89%, up over 10% from the previous year and 5% higher than company average

•Developed and conducted training classes in supervisory skills

Steven Biancalana (Page 3)

(2004-2007) Figaro’s Italian Pizza, Salem, OR Regional Business Consultant

Recruited by the Vice President of Operations to open and grow franchise pizza restaurants east of the Mississippi.

•Opened over 25 new franchise restaurants while assisting franchisees in hiring and training management and crew. Gave class to franchisees in HR management including

•recruiting, screening applicants, hiring quality employees, training staff, and techniques in retaining employees

•Designed and implemented HR programs for all new and existing stores in my area

•Increased sales and profitability through the development of creative local store marketing and advertising, while establishing systems to control costs for as many as 32 stores

•Initiated new delivery program to existing stores

•Created local store marketing handbook. Designed and developed new marketing programs to include a daycare program, an apartment complex program, then introduced it to the stores

•Helped develop successful school lunch program

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