Human Resources Customer Service
Resume:
Renea Jenkins
Finance Specialist/Human Resources
Bellwood, IL 60104
*******.*****@*****.***
I will bring professionalism and Teamwork to your organization! Work Experience
Client Care Coordinator
Alera Group - Deerfield, IL
September 2022 to October 2023
Broker/agent relationships. Processing enrollment for new hires. Open enrollments, payroll processing, UKG processing. Direct client contact. Insurance verification and processing and verifying claims. Onboarding.
Human Resources Specialist
Abacus Staffing - San Antonio, TX
August 2021 to April 2022
HR specialist for client McDonald's corporate services. Processed payments, special check request, benefits and Alight health insurance. Processes payroll for McDonald's employees in 49 states. FMLA and wage garnishments.
Data Specialist/Analyst Non Profit
PLCCA - Maywood, IL
March 2020 to August 2021
Responsible for data records reported to state for ICJA accreditation. Weekly, monthly and quarterly reports for organization. Trainer as well various administration duties. Case management along with violence prevention for TEEN REACH and Violence prevention program for our youths 16-25. Community and human services. works with data input for SAMMS system. Currently assisting with grants for VPR and behavioral health.
Office Coordinator
Allied heating and cooling - Elk Grove Village, IL August 2017 to January 2020
Front end office. Processed payroll, vacation, sick and fmla. Trained management and customer service reps on billing, call taking and dispatch. Prepared monthly statements and quality and readiness with owner. Accounts payable as well as accounts receivable.
. Payroll processing AS400. Service Titan ADP
. Special check processing. Commissions
Member Data Examiner
Ilininois Municipal Retirement Fund - Oak Brook, IL September 1996 to July 2016
Analyze and process pension applications and forfeited service. Process payments, data entry. Application
processing for IMRF employers. Work with IS to resolve business solutions and progress. Customer service and call assistance to members. Word and excel proficiency. Processing work from WIP queues daily. Finance Specialist
Apria Healthcare - Bensenville, IL
August 1992 to June 1997
Billing and collections clerk. Billed primary and Medicare insurances for DME equipment. Processed payments and created scripts for healthcare DME. Data entry, customer service. Assisted manager with heavy collections
activity and daily mail.
Education
Bachelors 2017 in Business Administration
Benedictine University - Oak Brook, IL
2013 to 2017
Skills
• Payroll
• Microsoft Office
• Human Resources
• Marketing
• Scheduling
• Billing
• Data Entry
• Organizational Skills
• Receptionist
• Office Management
• Outlook
• training
• Medical Terminology
• Time Management
• Word
• Employee Orientation
• Event Planning
• Case Management
• Accounts Receivable
• Supervising experience
• Care plans
• Recruiting
• Medical Billing
• Medical Office Experience
• Medical Records
• Insurance Verification
• Accounts Payable
• Leadership
• Account management
• Negotiation
• SharePoint
• Data collection
• Accounting software
• Accounting
• Research
• General Ledger Accounting
• Business Intelligence
• Typing
• Financial Report Writing
• Bank Reconciliation
• Microsoft Access
• Live chat
• E-commerce
• Customer support
• Cash application
• ERP systems
• Clerical experience
• Data analysis skills
• Dispatching
• Google Docs
• ICD-10
• Microsoft Excel
• Management
• Volunteer management
• Contracts
• Analysis skills
• Employee evaluation
• Home care
• DME
• HIPAA
• IT
• B2B
• Banking
• Order fulfillment
• SAP
• Presentation skills
Certifications and Licenses
First Aid Certification
CPR Certification
Professional In Human Resources
Additional Information
SKILLS
Microsoft office (10+ years), Word (10+ years), Excel (10+ years) Authorized agent 1998
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