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Ux Researcher Project Management

Location:
New York, NY
Posted:
October 16, 2023

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Resume:

Name: David S Concepcion

Contact: 646-***-****

Location: New York City, NY

Portfolio Link: https://www.cttdc.app/

LinkedIn: https://www.linkedin.com/in/davidsconcepcionjr/ Profile:

Full Stack UI Designer/UX Researcher

David has extensive experience with UI UX research & design. Working for start-ups, government, banking institutions and fortune 500 companies spanning across 14+ years. He possesses agile art direction project management skills for B2C, B2B and SaaS industry sectors. Proffesional Role Summary:

• Dashboard, iOS, desktop and mobile wireframing capabilities using PhotoshopCC, UserZoom, XD and Figma.

• Research Tools: JIRA, dScout, UserTesting.com, Optimal Workshop, Full Story, Qualtrics, Quantum Metric.

• High fidelity prototype designer creating interactive component states, icons, sliders, modals & toogles from BA client requirements to service dashboards, iOS apps, internal intranets using PEGA App Studio.

• Full Stack enterprise designer using: Figma, HTML5, Bootstrap 5, CSS3, Dreamweaver CC & JavaScript.

• WP engine capabilities across DevOps deployment stack: Dev/Staging/Production cloud environments.

• E-Commerce for enterprise solutions with: WordPress, Salesforce AEM, AWS, & GCP.

• Dashboard UX UI designer developing wireframes, user journeys, prototypes with XD, Figma & Sketch.

• Created Single-Sign On design integration user journeys for Okta services with SAML and OpenID Connect protocols to streamline authentication processes by limiting congnitive user load from server to client UIs.

• Chat GPT4 experience developing content prompts UX automation research for B2B clients.

• AR/VR prototyping designer with user journey storyboarding concepts for gaming apps using AI tools.

• Microsoft Power-BI designer: Developing dataset exports for various research projects in banking.

• Defined application lifecycle flows by designing several mockups for each UI based from BA requirements.

• SharePoint, PowerApps, PowerPoint UI UX designer. Developing banking application resources with collateral design resource material.

• Developed user UI and animations for Web-based training using Adobe Express, Illustrator & After Effects.

• UI/UX redesign of complex intranet application site, Pleaonling Hub for NJ Courts with a strong focus on usability, functionality, and branding. Collaborate daily with senior analysts, programmers and managers to enhance the application’s functionality and optimize the user experience.

• ADA web compliance UX researcher using PEGA to delivered accessibility web components with interactivity benchmarks.

• Experience working in Agile and Waterfall environments using multiple project management tools and technologies: JIRA, ServiceNow,Trello, Google Workspace, AEM, Monday & SalesForce.

• Experience with responsive design to deploy iOS & Android application for mobile experiences.

• Strong PowerBI to Sharepoint UI designer: Developing wealth management intranet sites with MS365 and Azure.

• Strong conceptual skills and ability to translate ideas into tangible products using user-centered design processes. Have work experience with data driven design processes for ADA web projects.

• Designed UX wireframes with intuitive page flow and improved functionalities based on technical specifications.

• Conducted usability testing and gathered feedback to iterate and improve the overall application UX journey. Optimizing the user experience to generate social media conversion from marketing campaings.

• Developed and maintained corporate design systems with branding style guide to ensure consistency and efficiency using: Adobe Express, Photoshop, Illustrator, In-Design, After Effects, Firefly with Generative AI consulting for B2C, B2B markets.

• Worked on cross-functional Agile teams, participating in daily stand-ups, sprint planning, and retrospectives to ensure efficient and collaborative design processes.

• IT service desk with AV deployment capabilities for C level executives. Managing IT service desk tickets using ServiceNow to maintain issue reporting clients to a minimum. Windows and Mac on-boarding user creation profile designer using BetterCloud automation services. Professional Experience:

Creative Think Tank DC, LLC May 2023-Oct 2023

Role: Senior UI UX Researcher / Product Designer

Client: NJ Courts / NBC Universal / Recruit.AI / Vidley Mobile Apps

• Developed UX research user journeys, flowcharts with component states for mobile apps using Adobe XD.

• Full stack front end designer using: PEGA, Figma, Bootstrap5, HTML5, CSS3 & JavaScript.

• Created headless content management apps for various B2B clients: Developing decoupled CMS platforms with various procurement integrations with E-Commerce capabilities: AEM, WordPress, SalesForce & ServiceNow.

• Designed hi-fidelity motion graphics with After Effects CC & Photoshop CC for broadcasting media clients.

• Created hi fidelity UI screens to service PleaOnline application using interactive component state modules

• Designend modules, user journeys, human centered interations to deliverer hi-fidelity UIs using PEGA Dev Studio from Figma / XD exports

Citigroup, New York, NY Jan 2023 to May 2023

Role: Lead UX UI Designer /Researcher

• Under the guidance of Citi stakeholders in commercial banking, created system design portals to envision & research internal academic UI projects using SharePoint with Power BI datasets.

• Design user pattern prototypes using agile workflows to conduct UX research while eliminate user pain points.

• Developed JIRA qualitative UX research workflows to deliver automation recommendations culled from stakeholder UX research: Workflow pattern optimization strategies using Figma.

• Designed Microsoft Team’s web services microsites using SharePoint with Power BI tools to develop finance library component modules.

Standard Industries, New York, NY Sept 2018 to January 2023 Role: Senior UX UI Research / Desiger

• Maintained, designed, and developed over 40 unique web portals using Production/Staging/Development cloud environments with Figma.

• Capable UX motion designer creating module components with Adobe XD, and Figma.

• Plan, developed and maintained CMS microsite components using ServiceNow & JIRA software.

• Jira, User zoom and adobe XD user persona journey map UX designer.

• Targeted various mobile screen sizes in Bootstrap 3 by creating CSS3 media queries for desktop, tablet, and mobile devices.

• Google cloud expertise with video collaboration prototyping design UX deliverables.

• Created unique e-commerce film animation microsites using Adobe Premier with After Effects CC: Developing YouTube UX experiences with videography composite videos.

• Developed user acceptance testing feedback components and documentation UI pain points with Figma, HTML5, CSS3 and Bootstrap.

• Accelerated design process of mock-ups and prototypes for more than 20 UX/UI design projects, spanning mobile applications and responsive websites.

• Design UI UX application wireframe with high fidelity prototyping deliverables using Adobe Experience manager and WordPress.

• Updated and maintained external marketing website using HTML5, CSS3, Bootstrap, XML, Ajax, JavaScript and jQuery in MS Visual Studios.

• handling all aspects of UX from discovery, wireframing, prototyping, IA mapping, user flows, UI design and visual design for a suite of applications.

Cloud Union, New York, NY August 2017 to June 2018 Role: Senior UX UI Designer

• Designed unique branding solutions including animated motion Gif’s with After Effects and iMovie.

• Created a complete application development dashboard with Adobe XD, HTML5, CSS3 and Adobe IllustratorCC for engineering next steps.

• Under the guidance of Cloud Union’s board, I created design user journeys using Google Workspaces.

• Designed high-quality responsive websites and mobile apps by leveraging strong design expertise.

• Enhanced revenues by delivering high-quality pixel-perfect design projects for print and web, such as branding, style guides, responsive websites, mobile applications, social media design, infographics, eBooks, and presentations.

• Performed testing of tables, navigation, and video and flash media accessibility as well as ensuring content is still accessible for users with cognitive and mobile impairments using JAWS, NVDA, and Windows Eyes respectively.

• Graphic design print services with marketing materials for booth and tradeshow materials: Billboard banners & stationary system procurement: IllustratorCC, Photoshop, InDesign and JIRA for project management.

• Federal Reserve Bank, New York, NY November 2015 to July 2017 Role: UI UX Designer

• Designed custom post types with economic data charts using Adobe Illustrator, Photoshop, Sitecore and WordPress.

• Merged code using Microsoft Visual Studios Developed using LiveScript, Jade, & Stylus preprocessors and PHP

• Designer Role: developing Master Pages, page layouts, branding, Adobe Photoshop, wire framing with Adobe XD, define UI / UX (User Interfaces)

• Assisted in the creation of wireframes and mockups in Photoshop for the design of new page development within the GlobalWaters.org Drupal website.

• Created custom blog post with hi-fidelity illustration maps and animation to showcase economic GDP data using Figma

• Trained art direction staff using Agile workflows with Jira & Confluence under a scrum board waterfall workflow.

• Experience working with Microsoft Visual Studio Professional and Visual Studios Code

• Adjusted Bootstrap CSS framework to optimize a mobile first layout for the GlobalWaters.org responsive grid layout theme in Drupal.

• Assisted IT with CMS transition from Drupal to WordPress VIP and Sitecore development Federal Reserve Bank, New York, NY November 2015

to July 2017

• Role: UI UX Designer

• Designed custom user journey’s with economic data charts using Adobe Illustrator, Photoshop, Sitecore and WordPress.

• Created custom blog post with hi-fidelity illustration maps and animation to showcase economic GDP data using Figma

• Trained art direction staff using Agile workflows with Jira & Confluence under a scrum board waterfall workflow.

• Assisted IT with CMS transition from Drupal to WordPress VIP and Sitecore development Pan Am Equities, New York, NY May 2009 to June 2015 Role: UX Designer

• Maintained C-Level tenant acquisition clients covering: Web design, IT, graphic design & project management services.

• Full stack enterprise development using MVC, C#, ASP.NET, Entity Framework, SQL Stored Procedures, Web API’s, AngularJS, Jquery and Visual Studios.

• monitor and test Web site performance to ensure Web sites operate correctly and without interruption. Test Website user experience (UX) and User Interface (UI)

• Created mockup of Drupal template in Photoshop PSD file and converted it into image assets and sprites used in HTML and CSS templates.

• Scrum Master for our Agile Development Team managed with TFS.

• Expert at building workflows using SharePoint Designer, Visio, Nintex, and Visual Studios

• Designed unique client web portals using WordPress from design to CMS installation and training.

• Branding and UI / UX design

Penmark

Graphic Designer 2005

2009

• Designed and developed graphics, illustrations, and multimedia elements for online courses, ensuring alignment with instructional objectives and

• target audience.

• Created visually appealing and user-friendly interfaces for e-learning platforms, enhancing the overall user experience.

• Developed and maintained a consistent visual style and brand identity

• across all e-learning materials, ensuring a cohesive and professional look

• and feel.

• Utilized industry-standard design software, such as Adobe Creative Suite,to create high-quality graphics and multimedia assets.

• Collaborated with the development team to ensure accurate implementation of design elements, providing guidance and support throughout the development process. Apple

Graphic Designer 2002 –

2005

• Provided design support for the creation of marketing collateral such as sales brochures, fact sheets, white papers,

• Responsible for designing and producing large format signage for the company’s products, tradeshow booth graphics and architectural signage as needed to support trade show teams, product demonstration facilities, training events and corporate facilities.

• Participated in the design and creation of Keynote and PowerPoint templates for pitch presentations under the direct supervision of the Regional Vice President of Sales.

• Worked closely with members of the marketing team, as well as the Art Director on print collateral, including but not limited to industrial catalogues, brochures, flyers, and posters. Education:

• Bachelors of Fine Arts in Graphic Design (BFA) - Parsons New School for Design, 1998-2002 Certifications:

• UI UX Design Certificate: Figma, Adobe XD with Bootstrap 5 – 2022-Udemy

• MS365 UX Design with SharePoint & Power Apps – 2023-Udemy

• Full Stack Web Development & Project Management – 2023- Udemy



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