M

Ricky Moore

716-***-****

rickymoore***@gmail.

com

Buffalo, NY 14214

SUMMARY

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

EXPERIENCE

Machine Operator

Cheektowaga, NY

Tech Train/ Jan 2018 to Oct 2018

Set up and operated production machinery according to specific standards and protocols of company.

Prepared machine for production processes by equipping with required tools and parts. Manipulated controls to set, activate and adjust mechanisms on machinery. Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.

Monitored production line, watching for pile-ups or jams. Utilized fastening equipment to fasten, package and stack materials and products. Documented daily production data and submitted accurate time logs to keep management up-to-data

Used daily system logs to document production information, discussing issues with management.

Driver

BUFFALO, New York

Uber Eats/ Jan 2018 to Oct 2018

Picked up meals from local restaurants and dropped off at residential and business customer locations.

Delivered fresh food to customer homes and places of business within established time frames.

Planned and executed efficient routes to optimize time and fuel costs. Filled customer orders quickly to promote speedy service, helping increase business. Carried food in insulated bags to maintain hot or cold temperature.. Navigated local streets and highways with ease using GPS system. Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.

Maintained vehicle according to company and state safety requirements. Documented time of delivery to record completion of order. Maintained positive relationships with customers to promote further business opportunities.

Cashier/Retail Sales Associate

BUFFALO, New York

Dollar General Store/ Mar 2017 to Dec 2017

Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts. Maintained sales floor by restocking shelves, updating pricing information and managing inventory.

Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.

Helped with purchases and signed customers up for rewards program. Processed customer purchases and returns via cash and credit card. Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.

Delivered consistent and dedicated service through front-end customer engagement. Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.

Reported suspicious behavior, incidents and theft to support loss preventative. Followed company safety regulations to maintain safe work environment. Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.

Met physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.

Counted cash at end of shift and prepared bank deposits. Mechanic

Rochester, NY

Master Motors Auto/ Feb 2015 to Mar 2016

Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.

Assessed vehicles or machinery to accurately diagnose and repair issues Performed troubleshooting and diagnostic procedures to locate source of malfunctions.

Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.

Conducted test drives before and after repair services. Repaired and replaced defected parts that customer needed serviced. Reviewed work orders and discussed with supervisors. Maintained garage safety protocols to meet regulatory and company expectations. Performed maintenance inspections, tune-ups, oil changes and other key services. Repaired, replaced and adjusted brakes.

Kept detailed records of repairs, labor involved and parts used. EDUCATION AND TRAINING

High School Diploma

Buford High School Jun 1987

Lancaster, SC