James N Hawkins

443-***-**** • ad0er5@r.postjobfree.com • https://www.linkedin.com/in/jamesnhawkins/ Executive Sales and Business Development Leader

High Impact Leader and consultative strategic business partner with over 20 years sales leadership experience. Proven ability to lead sales teams to achieve revenue gains. In-depth understanding of the sales cycle process and ability to remain focused on customer satisfaction throughout all stages. Talented, results-producing Sales Professional with a proven track record of accomplishments in support of organizational goals and objectives with additional experience in marketing, management, partnership building and product management. Visionary Sales Strategist and Multi-talented Sales Leader Areas of Practice Technical Skills Industry Knowledge

• Project Management • Strategic Market Planning • Sales(B2B,B2C)

• Marketing/Market Analysis • Talent Acquisition • Consultative Sales

• Go To Market Strategy • Salesforce/CRM Systems • SAAS/PAAS

• Customer Engagement • Business Development • P&L, RFP, ROI, KPI

• Contract Negotiations • MS OFFICE • Business Intelligence

• Data Analytics • SLACK • Mentoring and Coaching

• Product Development • Digital and Social Marketing • Revenue Generation

• Client Management and Strategy • Communication and Customer Service • Leadership Enhancement

• Business Development • Full Cycle Sales

• Sales Goals/Metrics/KPI’s • Sales Processes

• Revenue Growth • FINTECH

• Sales Optimization • Merchant Services

Professional Experience

Sales Partnerships Inc – Broomfield CO 2016-2023

Regional Manager Quality Assurance – American Express Program

Recruited, hired, trained and managed field staff of 10-15 outside agents.

Generated KPI’s and coached to growth opportunities.

Grew revenue and performance by 1 on 1 in field coaching and development.

Championed team achievement and lead by example.

Monitored KPI, ROI and maintained standards of excellence. Sales Partnerships Inc – Broomfield CO 2016-2016

Quality Assurance Agent – American Express Program

Effectively presented and educated businesses on American Express’ brand value.

Met and exceeded weekly and monthly project KPI’s.

Planned, routed and executed daily strategy to drive business plan.

Promoted to Sr. Quality Assurance Agent in August 2016 YP Marketing Solutions – Elkridge MD 2012-2015

Sales Representative

Prospected businesses to sell internet advertising products via phone and face to face.

Conducted research and selecting appropriate sales and marketing tools for client presentations to sell company's high-end Internet suite of products, including but not limited to: Local Internet Search on YP.COM, Search Engine Marketing Programs (SEM), Search Engine Optimization Programs (SEO), Mobile Search, Local Online Display, Web Sites, and Online Video Streaming.

Visited businesses to obtain pertinent information about the business itself, potential markets, problems faced in doing business, current advertising and results from it. Discusses role of Internet advertising and e- commerce in attracting new customers and retaining clientele.

Prepared sample visuals and value proving background information, as basis for recommending advertising programs customized to meet the needs of each business. Every Car Listed/ SuperMedia – Baltimore MD 2010-2011 Regional Real Estate Advertising Director

Prospected new auto dealerships through a high level of cold calling.

Initiated sales calls and work assigned prospects, leads, and self-generated prospects within a certain timeframe.

Introduced and up sell existing clients to additional products and services they may not be utilizing.

Developed marketing strategies and proposals to increase client base while increasing customer satisfaction and reducing client loss.

Closed business within the Baltimore and Washington, DC automotive dealer market. Bella Bridesmaid – Baltimore MD 2008-2010

Regional Sales Representative

Managed vendor relationships for 25 to 50 suppliers and negotiation of supplier contracts.

Reviewed and analyzed vendor product lines, competitive pricing, and established new vendor relationships.

Analyzed and created quarterly P&L statements, cash flow reports, cost of goods sold, and industry trend performance.

Completed direct mail advertising, ad campaigns, public relations, press release kits, and trade show conventions.

SMS Productions - Jessup MD 2005 – 2008

Production Sales Manager

Increased individual advertising account base from 5 to 86 dealerships.

Provided direct mail advertising to automotive dealerships in VA,MD, DE, PA and NJ markets.

Developed marketing strategies and proposals to increase account base while maximizing client retention and minimizing client loss.

Obtained new dealerships by prospecting key decision makers in person or over the phone using proven cold calling technique.

Managed a sales force of 2-3 sales reps and daily operations of the organization.

Provided mentoring and coaching feedback to sales reps on key organizational performance criteria. Education

Bachelor’s of Marketing, Hampton University, 1992

Awards

Educational Sales Manager of the Year 2002

Sales Representative of the Month: February, June, and July 2004

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