SNEHALATHA SUDHIR MBA, CSM, PMP, CGPM

Project Manager/Sr. Agile Scrum Master

703-***-****

Public Trust Clearance

Over 20+ years of IT experience with extensive experience as a Sr. Scrum Master, Technical Project Manager, System Analyst working with the Government Agency, GSA PBS (General Services Administration-Public Buildings Service) for 14+ years on the front line leading and facilitating the delivery of application development solutions. Accomplished delivering large-scale software projects on time by effectively collaborating, facilitating, leading, and coaching multiple scrum teams, removing impediments, and analyzing risks and fostering self-management.

Project Management Skills:

Leadership Skills:

Technical Skills:

Project lifecycle

Mentorship

MS Project

Strategic Planning

Team Building

Scrum Master

Risk Assessment

Process Improvement

Jira/Confluence

Budget Management

Customer Relations

Burndown Chart/Backlog

Project Scheduling

Inspire and Delegate

KPI Metrics

Regulatory Compliance

Effective Communicator

Data Analytics

Education & Certifications

Master of Business Administration -MBA-Marketing & HRM – GPA-4.0.

PMP Certification – Active - PMP

Certified Scrum Master – Active - CSM

Public Trust Clearance

Key Accomplishments

As a Sr Agile Scrum Coach

Leading Scrum of Scrum on bi-weekly basis; facilitate and conduct PI-Planning sessions.

Shadow and coach other scrum masters on getting the right outcomes from scrum events/ceremonies.

Conducted multiple Agile training sessions with the Application development teams and Product (business) teams with the Agile Scrum Framework.

Create Scrum Framework documentation for usage and auditing purposes, includes Sprint planning, Reviews, Retrospectives and Backlog Refinement agendas/outlines.

Guide the team to follow Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint and Program Increment.

Promote ‘Inspect & Adapt’ culture at the end of each Increments.

Efficient in coaching Agile methodology – coached on Definition of Ready (DoR) and Definition of Done (DoD)

Immensely transformed Waterfall teams to Agile through Scrum framework

Work across multiple teams to establish scrum values- Commitment, Focus, Openness, Respect and Courage.

As a Sr Scrum Master

Guide the team to follow Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint and Program Increment

Created cross functional, self-organized teams that maximized continuous delivery.

Proficient in Story slicing and Epic grooming.

Expert in facilitating Agile five key scrum ceremonies: Backlog grooming (product backlog refinement), Sprint planning, Daily scrum, Sprint review/Demo, Sprint retrospective.

Excellent communicator possesses negotiation skills, flexible, good at understanding the situation towards the productivity of the team.

Provided technical support to client application teams during implementations of new services and provided subject matter expertise to support escalations.

Providing support to the team thru a Servant Leadership and thru its characteristics

Engaged team in retrospective to promote the continuous growth and improvement of Scrum framework and way of working as ONE team.

Proactively collaborated with other scrum masters and Agile coaches across the organization on Agile transformation

Collecting and analyzing metrics to identify opportunities for process improvements – to meet the technical debt that the team commits for during PI Planning.

Experienced in using engineering environments and tools that support SAFe agile development - JIRA, VersionOne & Confluence.

Experienced in JQL – for Sprint Report/Release Burndown Report/Epic Burndown Chart – and others to plan for PIs and present them to Business Product Owners.

Working as a Servant Leader – main roles were to remove team-level impediments and resolve conflicts; anticipate challenges, identify risks, and recommend mitigations and solutions.

Professional Experience

Sr.Scrum Master/Coach –Perspecta-Peraton –Client- GSAPBS/March.2012 – Till Date

In my current leadership role at Peraton, my strategic approach to problem-solving, rooted in lean experimentation and data-driven decision making, has streamlined processes, eliminated redundancy, and enhanced the consistency of Key Performance Indicators (KPIs) across the organization. As an Agile Coach/Scrum Master, I empowered teams to deliver scalable, customer-centered business solutions. My role as a Scrum Master/Delivery Manager is instrumental in promoting innovation while maintaining a focus on operational excellence, ultimately driving the team's success, and delivering value to the organization.

Projects:

COMET – GSA – SAM.gov

REXUS - Real Estate Across US

RBMT - Rent Bill Management Communication Tool

Key Responsibilities:

Facilitated and Conducted Product Grooming meetings, Scrum Daily standup, Product backlog, Iteration Planning, Iteration Review & Iteration Retrospective meetings, and Release Planning.

Responsible in identifying risks/impediments on committed stories/tasks and remove them, assist on re-prioritization and trade-offs.

Liaising between Developers and Product Owners; fostering quality communication between engineering team members towards removing internal blocks.

Maximized team efficiency by working with the PO on sequencing the product backlog to achieve near-term deliverables as well as incrementally build components required for future enhancements products.

Responsible for supporting and educating the Product Owner especially with respect to User Story Refinement and make it for “DoR” state in the product backlog and ready for sizing.

Help the development team to identify the Non-Functional Requirements (NFRs) to make sure the application is secured, reliable and no performance issues.

Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on sprint backlog and project timeline.

Assist PMO with Project Planning and Resourcing – ensuring successful completion of every deliverable of the iterations and releases.

Conduct Scrum of Scrums with the inter-dependency teams and implement various improvements to address the issues/dependencies.

Extensively used JIRA as the primary tool to track and report the progress of each task within an iteration.

Extensively use JQL – to extract report for management/Business Pos and technical PO

Responsible for Training, Coaching and Mentoring Agile Values, Principles and Practices for 3 Scrum teams which were transitioned from Waterfall to Scrum

Manage team members through regular one-on-ones, goal setting, and annual reviews.

Quality Control Manager: QinetiQ-Perspecta/Client: GSAPBS/ Apr.2008 –Feb.2012

I played a pivotal role in establishing and maintaining rigorous quality control processes for software development and IT services. My responsibilities included conducting thorough code reviews, software testing, and quality audits to ensure that projects met or exceeded industry standards and client expectations. Through my leadership, the organization consistently delivered error-free software solutions, resulting in increased client satisfaction and successful project outcomes.

Project:

REXUS - Real Estate Across US

OA Tool - Occupancy Agreements Tools

UIMS - User Identity Management System

Key Responsibilities:

Generated and monitored testing/QA metrics, designing, and developing checklists/processes to reduce errors.

Lead the development and testing team’s efforts towards continuous quality improvement through TDD.

Coordinated with internal audit and governance teams, to set and ensure compliance with 508 Compliance standards and SDLC methodologies.

Work closely with the test automation team to define and expand functional and performance test coverage where it will have the most impact.

Worked closely with team members to provide coaching, mentoring, professional guidance, and direction, fostering a culture of continuous learning and improvement. Support the recruitment and hire of new engineers for full-time employment as well as outsourced contractors.

My eagerness to learn new skills facilitated my transition from a QA Manager to a Project Manager. Worked with HR teams to hire and coach large teams, ensuring clear communication and alignment with business objectives.

Business Analyst: Techno Tec Inc/Jul.2007 – Mar.2008

As a Business Analyst I served as the pivotal bridge between business objectives and technical solutions. I was responsible for deciphering complex business challenges, gathering and analyzing data, identifying opportunities for improvement, and translating these insights into actionable recommendations. This role played a crucial part in ensuring that my team made informed decisions, optimized processes, and achieved their strategic goals by aligning business needs with technology and operational solutions.

Key Achievements:

●Work with project manager to establish and manage the software development lifecycle (SDLC).

●Drive the meetings, JAD sessions and make presentations to stakeholders.

●Identified and raised the issues that may put the project at risk to the projects.

●Perform tasks such as project administration, coordinating meetings, communication releases, consolidated project status reporting and maintenance of tracking logs such as issues, risks, and change requests.

●Primary contact from the product side to the external vendors and closely worked with them for implementation, deployment, and transition for their tools and services.

Business Analyst: Client: Wisdom InfoTech/Oct.2006 – Jul.2007

At Wisdom Infotech, I worked directly with customers to understand requirements, build software applications, deploy, and support them. This hands-on experience laid the foundation for my career, honing my problem-solving skills and customer-centric approach.

Key Achievements

●Managed customer needs through active backlog management, ensuring business requirements were effectively addressed in the development of a mortgage underwriting product.

●Defined scope, managed plans, and tracked progress, ensuring effective development, deployment, and delivery of the product.

●Directed, developed, and mentored junior team members, instilling SDLC standards to develop and maintain a high-quality software product.

●Established and disseminated expectations to manage accountability across functional and technical teams, ensuring goals were achieved and commitments were delivered.

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