Data Entry Shared Services

Amy E. Munn

Professional Skills

Ability to type 55 wpm or more on computer keyboarding for data entry.

Microsoft Programs.

Ability to take and deliver accurate instruction/messages.

Excellent customer communication/relations.

Quick learner and extremely hard worker.

Volunteering to assist others.

Proficient in sign language interpreting.

Professional Experience

S3 Shared Services Solutions LLC December 2022 to August 2023

Member Services Rep

Answer incoming calls to assist with banking needs for our members in general and loans

Send out necessary email to the proper departments to further assist our members.

Assist members with details about mortgage claims and other questions.

Worked with co workers to achieve goals in a timely manner.

Global Atlantic Financial Group, remote. October 2021 to October 2022

Customer Service Rep/Data Entry

Answer incoming calls to assist in preneed life insurance policies

Assist agents with new applications for policies

Assist funeral homes with obtaining death benefit amounts for claim

Assist customers with changes on policies and payments

Assist in any questions they may have and help resolve the issue

McLeod Support Services, Florence, South Carolina January 2020 to Present

Customer Services/ Data Entry

Processed medical appointment requests from patients and doctor’s offices.

Entered patient data system.

Scheduled appointments for patients.

Young Pecan, Florence, South Carolina August 2020 thru December 2020

Data Entry

Processed incoming orders by phone and email.

Keyed processed orders in data system.

Harbor Freight, Florence, South Carolina May 2014 thru Jan 2016

Customer services / Cashier

Collect cash, checks, and credit card payments from customers.

Make change accurately and efficiently.

Issue receipts to customers.

Deal with returns and refunds as necessary.

Maintain cash control over register drawer and verify amounts are correct.

Answer customer questions as they arise.

Education

High School Diploma 2020

John Adams High School

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