Customer Service General Manager

Dawn Pyles

Nashua, NH

ad0ent@r.postjobfree.com

+1-603-***-****

Authorized to work in the US for any employer

Work Experience

Restaurant Management

Darden Restaurants - Burlington, MA

April 2016 to August 2022

Assistant General Manager (AGM)

Friendly's Restaurant Co, LLC - Nashua, NH

March 1996 to April 2010

Projections

Ordering

Scheduling

Hiring

Customer service

Food cost

Labor cost

Training

Education

Full time student pursuing a Bachelor’s degree in Forensic Psychology with a concentration in Addictions

Southern New Hampshire University - Manchester, NH September 2019 to Present

Skills

• Customer Service (10+ years)

• Team Member (10+ years)

• Restaurant Management (10+ years)

• Labor Cost Analysis (10+ years)

• Profit & Loss (10+ years)

• Management (10+ years)

• Recruiting (10+ years)

• Forecasting (8 years)

• Pricing

• Leadership (10+ years)

• Payroll

• Budgeting

• Human Resources

• Strategic Planning (10+ years)

• Financial Report Writing

• POS (10+ years)

Awards

Deans List

November 2019

2019-2023

Certifications and Licenses

Honor Society

August 2019 to December 2023

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