Data Entry Customer Service

Alejandra Barbosa

***** ******* **. **** ******, Il. 60406 708-***-**** *********@*****.***

Performance-driven and multi-talented professional with an ability to deliver high-level administrative support and facilitate exceptional customer service.

Education

Northern Illinois University DeKalb, IL Graduated 2014 Bachelor of Arts Emphasis: Spanish Language Bachelor of Arts: Sociology

Your School of Beauty Culture Chicago, IL. Currently Attending Cosmetology License Skills

• Bilingual (Spanish: speak, read, and write).

•Documentation & Reporting

• Strategic Planning & Execution

• Customer Satisfaction & Retention

• Database Management

• Program Management

• Continuous-Process Improvement

• Microsoft Office (Excel, PowerPoint, Word,

Outlook)

Work Experience

Amazon Joliet,IL June 2023 - Present Warehouse

• Sort and receive

• Pick boxes from the conveyor belt, scan items, receive and or sort and send them back out on the conveyor belt. North Shore Clinical Chicago, IL December 2021 – February 2022 Data Entry

• Wear proper PPE and disinfect the station

• Data entry, manually inputting the patients’ name, date of birth and insurance information correctly. • Making sure dates of samples matched with what was in the system.

• Printing labels and placing them on the correct specimens.

• Disposing of COVID specimens properly.

• Creating a worksheet on Excel to keep track of how many specimens were finished and from what locations.

Avo Now Chicago, IL September 2021 – December 2021 Program Intern

• Inventory, Front-facing and cycle count.

• Inspecting food, making sure it was not spoiled nor expired; if so removed and thrown out. • Built shelves, labeled aisles and products.

• Back stock inventory, labeling, creating new locations, adding and deleting items out the system. • Midday cycle counts, to make sure the store was running properly.

*Amazon *Whole Foods Distribution, Advance Auto Parts, AutoZone,*Walgreens

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