PATRICIA OSCAR, PSM,

(Cell) 954-***-**** – Email: ad0ehl@r.postjobfree.com

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EXECUTIVE PROFILE

Energetic, trusted, and detail-oriented senior professional, achievement-driven Scrum Master, servant leader, and strategist with robust experience acquired over 8 years in delivering optimal results in high-growth environments. Expertly navigates projects/programs from ambiguity to clarity; a seasoned trainer, coach, and mentor, inspires high-quality team performance to fulfill overall corporate objectives. Continually strives to improve processes and people performance to ensure a company meets its revenue goals. Tenacious problem solver consistently seeking to deliver sustainable solutions to complex problems; harnesses stellar communication skills to exceed business objectives while bridging the gap between technical and business language.

LEADERSHIP EXPERTISE

Agile Management

Portfolio and Project Management

Active Listening

Resource Management and Planning

Software Development

Budgeting, Forecasting, and Cost Control

Training and Development

Agile, Scrum, Waterfall Methodologies

Executive Presentations / Reports

Problem-Solving, strong analytical and consultative abilities

Leadership and Cross-functional Collaboration

Lean Scrum/Kanban

Sprint Planning

Time & Change Management

Vendor Selection

Critical thinking

Continuous Deployment

Backlog & Change Management

RELEVANT EXPERIENCE

SCAFFOLD SHRINKWRAP, POMPANO BEACH, FL 2020–Present Scrum Master

• Facilitated project planning sessions, resource estimations, kick-off meetings, and ensured the project met the necessary Sprint 0 requirements before moving forward with official Sprints (Sprint 1).

• Organized and facilitated agile ceremonies, assisted Product Owner with backlog prioritization using MOSCOW, requirements gathering, product backlog grooming, and release planning.

• Work with Product Owner on backlog grooming during sprints to achieve enough “ready” items for the next sprint and reduce time of sprint planning.

• Maintained team implementation of API security policies (as set by API manager) and code reviews.

• Utilized JIRA, SharePoint, excel, and PowerPoint to manage agile projects from planning to release.

• Collaborated with scrum team to develop user stories and story points using planning poker.

• Tracked and reported team progress and velocity utilizing burn up and burn down charts, control charts, and release burn down charts.

• Lead Implementation team for a new processing system, reducing turnaround time by 20%.

• Served as main point of contact to drive effective communication throughout all project phases.

• Promoted empowerment of team and encouraged a sustainable pace with high levels of quality for the team which improved employee retention by 12%.

• Assisted in team development while holding teams accountable for their commitments and leveraging organizational resources to improve capacity for project work.

BROWARD COUNTY LIBRARY FT LAUDERDALE, FL 2017–2020 Scrum Master

• Encouraged collaboration within the team to increase intensity in early stages of sprints to maximize team velocity.

• Collaborated with scrum team to develop user stories and story points in sprint planning.

• Removed impediments and maintained development team focus.

• Reported team progress and velocity to stakeholders by analyzing burn up/down charts, and release burn down charts.

• Collaborated with scrum team to define criteria for Automated Testing, Integration, and continuous delivery.

• Collaboration with cross-functional teams to re-align projects with scope and schedule to meet the remaining deadlines.

• Assesses and prioritizes needs of health center departments and assists in establishing timelines for new features and new clinical application implementations.

• Worked closely with the executive team, department managers, and IT staff to deploy new software.

• Proactively addressed impediments that may affect the team and worked with developers to resolve the matter. PATRICIA OSCAR, PSM,

(Cell) 954-***-**** – Email: ad0ehl@r.postjobfree.com 2 Page

RELEVANT EXPERIENCE (CONT’D)

Royal Caribbean, FT LAUDERDALE, FL 2015–2017

PROJECT MANAGER

• Communicated directly with owners, developers, architects, and subcontractors as it relates to project cost, staffing, and scheduling.

• Manage project scope by developing work breakdown structure for major milestones and critical path tasks for meeting project deadlines and producing deliverables.

• Prepared project status reports while working to ensure that plans adhere to contract specifications.

• Monitored performance of project including project status, schedule, and cost control.

• Developed plans and coordinated activities associated with implementation of projects within assigned schedules and budgets.

• Prepared project status reports while working to ensure that plans adhere to contract specifications.

• Measure project performance using appropriate systems, tools and techniques.

• Perform risk management to minimize project risks.

• Coordinated with stakeholders to gather requirements and manage expectations.

• Maintain and update project tracking and information systems using proper PMP tools. EDUCATION

• Bachelor of Business Administration, Management and Computer Science o FLORIDA ATLANTIC UNIVERSITY, BOCA RATON, FL

CERTIFICATIONS / TRAINING

• Certifications

o Scrum Master, Scrum.Org

• Training / Seminars

o Systems Thinking for Transformative Change - Agile Leadership Summit o Efficiently and Consistently Delivering Value – Project Management Institute (Webinar) o International Project Managers - Udemy

o Embracing the Benefits of Agile Leadership- Project Management Institute (Webinar) o Predicting Project Outcome, PM Planning for Success o Improving Your Team's Retrospectives, Effective Story Pointing PROFESSIONAL MEMBER AFFILIATIONS

• Palm Beach Tech Association

• Women in Technology International (WITI)

• International Leadership Association

• South Florida Technology Alliance (SFTA)

• South Florida Agile Association

• Women in Agile

TECHNICAL ACUMEN

• Microsoft: Word, Excel, PowerPoint, Access, Visio, OneNote, Skype, Lync, Slack, Teams

• Project Management: SDLC, Waterfall, Agile, Kanban,

• MS Project, Smartsheet, CA Clarity PPM

• Jira (Atlassian), Confluence

• SharePoint

• Cognos Reporting

• TDM

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