Sylvia Kovacs

London, ON N*Z *V*

ad0eff@r.postjobfree.com

+1-519-***-****

To obtain a full time position within your company PROFILE QUALIFICATIONS

• Customer service, stocking, shipping/receiving and inventory experience

• Welcomed visitors, interacted with guests in a friendly and positive manner ensuring guest satisfaction

• Ability to maintain strong products/service knowledge

• Point of sale transactions, operated cash register

• Team oriented and the ability to work independently when needed

• Maintains a clean and safe work environment

• Passionate about ensuring customer satisfaction and experience Work Experience

Administrative Associate

Unifor Local 27 - London, ON

1989 to 2011

• Greeted visitors ascertained nature of business and directed to appropriate person or service

• Responsible for different areas in the organization including payroll, word processing event planning and directing clients to appropriate services

• Maintained detailed computerized records on 30 workplace committees and what they were doing; Negotiations, strikes, elections, issues, grievances, along with worker set up, maintained manual and computerized information filing system to ensure information up to date

• Opened & distributed incoming and out going regular and electronic mail

• Arranged appropriate travel and hotel arrangements for multiple or single persons so staff and representatives can attend seminars, conferences at the proper location.

• Scheduled Board of Directors meetings and assisted with meeting materials and agendas.

• Managed desktop publishing and proposal and memo typing. Open, read, and wrote answers to routine letters.

• Created and maintained computer/paper based filing, organization systems for records, reports and documents

• Served as a liaison between company president and clients regarding client accounts and new business

• Ordered supplies and maintained inventory to maintain efficient running office

• Responded to customer inquiries, maintained good customer relations and problem solved

• Bookkeeping; Maintained records of employee attendance, leaves, overtime to calculate pay & benefits.

• Prepared employee payments and benefit payments by computerized cheque

• Prepared & balanced period and reports and reconcile issued payrolls to bank statements

• Expense cheques, deposits, count cash, maintain bar inventory, bank reconciliation, compensation cases

• Consistently demonstrated positive customer service by providing strong administrative support Manager Burke Flowers

Horton St - London, ON

1987 to 1989

• Scheduling, cash, customer service complaints, greet customers

• Balance, make a float and deposit at the end of the night

• Assisted with flower arrangements, flower knowledge

• Processed inventory orders, shipping/receiving of flowers

• Worked alongside other co-workers

Education

Excel Refresher in Software

London Training Centre - London, ON

June 2019 to June 2019

Microsoft Word Refresher in Software

London Training Centre - London, ON

May 2019 to May 2019

Cameron Heights Colligate Institute Kitchener - Kitchener, ON 1980

Skills

• Administrative Experience

• Event Planning

• Office Management

• Personal Assistant Experience

• Data Entry

• Payroll

• Microsoft word, Excel, Word perfect, other computer software

• Microsoft Outlook

• Proofreading

• Organizational Skills

• Calendar Management

Contact this candidate